Beach House Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

24/7 front desk

Air conditioning

Free WiFi

Explore the area

Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710

Calle 12
1 min walk
Playa del Carmen Main Beach
1 min walk
Quinta Avenida
2 min walk
Playa Del Carmen, Quintana Roo (PCM)
16 min walk

Room options

Basic Room

15 sq m
Sleeps 3
1 Double Bed OR 1 Twin Bed

Superior Room

20 sq m
Sleeps 4
2 Double Beds OR 1 Twin Bed

Similar properties

Pool

Free WiFi

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.

Beach House Hotel offers 29 air-conditioned accommodations with ceiling fans. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Beach House Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas.

Free WiFi and wired Internet
Services include luggage storage
Steps from Playa del Carmen Main Beach and Quinta Avenida

WiFi and wired Internet are free in public spaces.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan

Bathroom

Private bathroom
Shower
Towels

Entertainment

42-inch TV
TV channels

Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Restaurant dining guide
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Beach House Hotel

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Koox Playa Hotel Playa del Carmen

Koox Playa Hotel

Koox Playa Playa del Carmen

Koox Playa

Beach House Hotel Hotel

Beach House Hotel Playa del Carmen

Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Andrew

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in Aug 2024

10/10 Excellent

Leeban

31 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed there a week. Great place where everything you need is at a walkable distance including the beach! Highly recommend this place.

Stayed 17 nights in Mar 2024

10/10 Excellent

David

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff very friendly and helpful, the room was spacious and clean with a great fan and air con. Location was excellent amd couldn't be more central to the beaches and entertainment, shopping, restaurants and bars. Only slight negative was the noise from the very nearby night club's, so going to bed before 3 was not a good idea if you wanted to sleep unless you have industrial earplugs. Obviously thats not the hotels fault but could be an issue for some.

Stayed 14 nights in Mar 2024

10/10 Excellent

Adrian

Travelled with partner

7 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.

Stayed 7 nights in Feb 2024

8/10 Good

Bernard, Vancouver

29 Feb 2024

Liked: Staff & service

Not expensive, quite convenient, and friendly staffs

Stayed 7 nights in Feb 2024

10/10 Excellent

Taylor

29 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2024

10/10 Excellent

Stephen

26 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best hotel in Playa for this price. I’ve stayed at 4 other hotels at similar prices in Playa and each had some major issue, e.g. poor security, no hot water, bad air conditioning, etc… But not here, everything just works as you’d expect it to. Special shout outs to Jorge at the front desk and Manches the cat. They are so wonderful and always looking out for the hotel guests and their safety. It can get a bit loud at night, but I personally didn’t have an issue and you’ll experience noise at any hotel located close to 5th Ave. I will be staying here again!

Stayed 7 nights in Feb 2024

2/10 Terrible

Martha, thousand oaks

14 Feb 2024

Stayed 23 nights in Jan 2024

6/10 Okay

Don, Kanata

8 Feb 2024

Liked: Cleanliness, staff & service

The hotel is fine but very noisy from 9pm - 2am due to nearby club.

Stayed 2 nights in Feb 2024

10/10 Excellent

Halil

Travelled with partner

29 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everting perfect

Stayed 2 nights in Jan 2024

10/10 Excellent

P

24 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a great all around little hotel, inexpensive, but styling in a charming way, with helpful friendly staff. I have stayed in 20 hotels at least in Playa and this is my choice as number one.

Stayed 2 nights in Jan 2024

10/10 Excellent

P

17 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely well-kept facilities, staffed by helpful, pleasant people. Great experience

Stayed 1 night in Jan 2024

10/10 Excellent

Sophia

Travelled with family

9 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We encountered 3 different staff members and they were all very polite, friendly and helpful! This location is awesome, with convenience stores and pharmacies within a couple minutes walk. The coffee shop attached has great coffee & friendly staff as well. The place itself was clean and had the basics necessary for a comfortable stay (i.e A/C, towels, shampoo, soap). The taco place across the street is truly a gem. Would definitely stay here again!

Stayed 4 nights in Dec 2023

8/10 Good

arpie

7 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very cozy and pleasant atmosphere. We stayed there a Saturday night but the noise level coming from a nearby club was an aggression on my ears, to use a euphemism

Stayed 1 night in Jan 2024

10/10 Excellent

xin

Travelled with family, Travelled with family and small children

28 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2023

10/10 Excellent

S

Travelled with group

28 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel run by Manchas the cat

Great hotel in a very central location. Comfortable, clean rooms, friendly staff, and of course Manchas the cat makes it even better! The hotel is close to a club so some rooms may be a bit noisy.

Stayed 6 nights in Dec 2023

10/10 Excellent

Francisco Javier

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2023

10/10 Excellent

Ricky

6 Sept 2023

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2023

10/10 Excellent

Ajay

Travelled with family

13 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Basic nice Hotel for stay, staff is friendly and do needful to keep you comfortable. (location has 3-4 night clubs blasting music late night) very noisy. suggest some soundproofing around doors and windows would help customers sleep peacefully.

Stayed 6 nights in Aug 2023

10/10 Excellent

Kenneth

14 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was awesome. Starting with the staff. Everyone on the staff (both desk and housekeeping) were fabulous, from the moment I arrived until I checked out 2 1/2 weeks later. Everyday without exception they were awesome, including the cat!!!

Stayed 16 nights in Jun 2023

10/10 Excellent

Odaya

11 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2023

10/10 Excellent

Galina

11 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was wonderful. The staff was very helpful and pleasant. The cafe was perfect for breakfast and the service was good as well. The only thing that bothered me a little was the noise outside that is heard late at night. I wonder if maybe restaurant owners is this area would agree to lowering the volume of music in the bars, restaurants, etc.

Stayed 5 nights in Apr 2023

10/10 Excellent

Stephen

3 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Jorge was amazing the hotel was great!

6/10 Okay

Samuel

Travelled with family

27 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Overall, the property is nice and clean. The staff is friendly and helping however the clubs next to the hotel makes it difficult to appreciate fully the stay.

Stayed 5 nights in Mar 2023