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12 Bees Hotel

3.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for 12 Bees Hotel

2 outdoor pools, pool loungers
Snack bar
Rooftop terrace
2 outdoor pools, pool loungers
Family Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710
  • Calle 12
    ‪1 min walk‬
  • Central Square
    ‪6 min walk‬
  • Quinta Avenida
    ‪7 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪14 min walk‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • 21.43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 21.43 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (976)
The price is €67
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Sofía by Bunik

About this property

12 Bees Hotel

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
2 outdoor pools, a bar/lounge, and a rooftop terrace are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Change of towels is available on request.
12 Bees Hotel offers 65 accommodations, which are accessible via exterior corridors and feature ceiling fans and blackout drapes/curtains. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at 12 Bees Hotel. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, a free manager's reception, and 2 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a porter, luggage storage, and limo or town car service
  • Within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach
  • Theme park, shopping center, and ferry terminal shuttle service available for a fee
12 Bees Hotel offers its guests 2 outdoor swimming pools. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and coworking spaces. A rooftop terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly 12 Bees Hotel. A theme park shuttle and a bus station shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

The hotel hosts a free manager's reception on select days.
BEEBAR - This rooftop bar serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Restaurants on site

  • BEEBAR

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Facials
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. 12 Bees Hotel offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at 12 Bees Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

12 Bees Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 220 reviews" "
Rating 8 - Good. 68 out of 220 reviews" "
Rating 6 - Okay. 18 out of 220 reviews" "
Rating 4 - Poor. 5 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Agripina A

Stayed 2 nights in Sep 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It wasent super clean but the restaurant on third floor was very good amazing food definitely worth taking a look.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scyi, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and friendly hotel right in the heart of Playa. Excellent wifi!
Stayed 7 nights in Sep 2024

10/10 Excellent

Araceli

Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2024

8/10 Good

Jason, Lynnwood

Stayed 1 night in Jun 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 25 nights in Jun 2024

10/10 Excellent

NANCY, BAKERSFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and beautiful. Don't forget guest get a discount to eat at their top terrace. Just remind the person who rings you up.
Stayed 1 night in Mar 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 22 nights in May 2024

10/10 Excellent

Jason, Lynnwood

Stayed 1 night in May 2024

8/10 Good

Scyi, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had excellent wifi and was in the heart of the city. It took 15 minutes to walk to the beach and the Walmart was 2 blocks away. Aesthetically it’s quite brutalist but the staff are lovely.
Stayed 7 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than a 10
I have stayed several times, and though my Spanish is very limited, The front desk always accommodated me with Grace and professionally. The location is fine. It is near the big mega store, And several good restaurants and a row of food carts that are fantastic.
Stayed 1 night in Apr 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location an the food was pretty good
Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel, Okatie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well situated to all ur needs
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Bar and restaurant staff were even better
Stayed 4 nights in Mar 2024

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
Great staff! The roof top bar is legit! Pool, PingPong, and TVs.
Stayed 2 nights in Mar 2024

4/10 Poor

Marlene

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed was awful. Like trying to sleep in crunchy taco shells. A/c was freezing. Remote maybe broken, couldn’t regulate. Cute boutique hotel, cute bar, love the bees theme. Worst bed of the week.
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel, Ridgeland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in general was a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

shelly

Stayed 1 night in Feb 2024

10/10 Excellent

Mail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! The library was unexpected but very was a nice feature!
Stayed 7 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellant! The housekeepers were exceptional! All you need is within walking distence including an ATM. The resturant and bar pictured is exactly how it looks, along with a great pool table. The staff in the resturant was very friendly and the food was very good. The maintenence man was always busy working to keep the place in great condition, impressive! I would return and not even look at another property!
Stayed 21 nights in Jan 2024

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and adequate
Very good value. Staff are all super nice and accommodating. Quiet and Close to supermarkets and restaurants. No fridge in the room. Have to ask for hair dryer. Toilet has a locking door but shower is not in a closed room so depending on who you are travelling with this may pose a problem.
Stayed 2 nights in Jan 2024