6/10 Okay
Paul S.
27 Aug 2024
Could Be Perfect, but isn't.
This could have been a 5 star property. It lost a star for us because of the agent and another due to the TLC that has been mentioned by other guests.
The property needs some 'touching up' in many areas. Walls, skirting boards, dirty bedding, dirty pots/pans/crockery. The master bedroom door still had makeup on. Not only that but the corners need a good clean and paint required in a number of areas.
Stools are patched up with tape, broken pool cues with no tips and wet towels upon arrival. The towel quantity and quality do not match the property!
The kitchen items are not adequate for the size of house. 3 teaspoons! No oven dishes and not enough of many other essential items.
We highlighted this to the agent and he offered a cleaner and to send items through Amazon - not really the point. Once we said we had cleaned it ourselves the response was 'well it is what it is then'.
The most irritating aspect of the house is that the drive is at the rear and there is no garage fob. So someone has to be dropped off at the front to go through the house to then open the garage door to get in. Not luxury! No response from agent.
So loses a star for the agent.
The advert claims it has tennis. It DOES NOT. Once we had paid the agent, when asked, he informed us it was actually at Championsgate, which is a different resort and 10-15 mins away.
Property layout was nice but missing too many basics. Pool is smaller than it looks on the photos.
Paul S.
Stayed 27 nights in Jul 2024