Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Reception hall
Aerial view
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
  • Flamingos Golf Club
    ‪2 min drive‬
  • Nuevo Vallarta Beach
    ‪5 min drive‬
  • Playa Bucerías
    ‪9 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪20 min drive‬

Room options

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 1 King Bed (M)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Sea View (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Elite Club, C)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Similar properties

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Pacifico - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 9 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, body treatments, or facials at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, kayaking, and sailing
  • Guests have great things to say about the pool and the helpful staff
  • Just a 5-minute walk from Bay of Banderas and 5 minutes by car from Nuevo Vallarta Beach
Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Vallarta property.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM. The property hosts a free manager's reception daily.
Fusion restaurant Krystal - Onsite theme restaurant.
Asian restaurant Kyoto - Onsite theme restaurant. Open daily.
Elite Club Restaurant - Onsite fine-dining restaurant. Open daily.
Italian rest La Toscana - Onsite theme restaurant. Open daily.
Steak House - Onsite steakhouse. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fusion restaurant Krystal
  • Asian restaurant Kyoto
  • Elite Club Restaurant
  • Italian rest La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/body boarding
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – December 2023
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Dryer
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2070 out of 3095 reviews" "
Rating 8 - Good. 629 out of 3095 reviews" "
Rating 6 - Okay. 242 out of 3095 reviews" "
Rating 4 - Poor. 83 out of 3095 reviews" "
Rating 2 - Terrible. 71 out of 3095 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food. Close to beach. A bit quiet compared to the big resorts but a nice change of pace.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with great staff and multiple options for dining and drinking.
Stayed 4 nights in Oct 2024

8/10 Good

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
This kind of resorts are for honeymooners or group. I traveled solo. There were not enough activities to keep busy all day. I had to ask the housekeeping staff to bring water and have coffee for the coffee maker. They keep adding to the instant coffee. The day before my departure I’ll asked the housekeeping staff to place a coffee pack for me. She said in 5 minutes. When I returned to my room that evening I did no have coffee for the coffee maker. I called the customer service desk and explained the whole story. The man who answered said, “it is too late now I will put the request for the morning staff. They will bring it at 7:00 am.” This did not happen.
Stayed 10 nights in Oct 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kim

Travelled with partner
This was the best Riu Palace we have ever stayed at. The property, staff, food, everything was outstanding. Maria greeted us each morning for breakfast and knew exactly what we drank for breakfast and took great care of us. Bartenders Polo, Minny Me and Reuben are the best! Mario helped us when our shuttle service was late by calling and finding out what happened. Every single staff person was helpful and friendly. Grounds are beautiful. This place is amazing and so clean!! The food is outstanding. Steakhouse, Italian and Sportsbar is the way to go. We travel alot and this place is top notch!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Alicia

Stayed 7 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all of it. First time at an all inclusive. Loved it!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Would definitely go again
Stayed 6 nights in Oct 2024

8/10 Good

Viktor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not five stars!!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing and the staff are great!
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Lots of options of food and drinks. Room was spacious. Recommend upgrading to the Elite. You get a great view of the ocean. Customer service was excellent. Highly recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Jubel Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My better half and I spent a full week at the Riu Palace and it was WONDERFUL!! It was our first kid-free vacation since Covid hit and we could not have been happier. The service, the food, the location, the weather, the pools, the drinks.... it was all even better than expected and the price was great. We read thousands of reviews for dozens of places before choosing Riu Palace Pacifico and we made the right choice! The RiuParty was one of the most fun nights we've ever had which really topped it all off! Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing. The only thing that wasn't good was shopping outside of the hotel, fairly long cab ride to PV centro and there wasn't much else close. I also prefer if hotel didn't allow the locals to wander throughout the pool area trying to sell their stuff--I don't mind the few stands they allowed on beach area as those sales people only approached you if you went in the tents. Everything else was what I would expect from a much more expensive hotel. I thought this was a great place at a fair price. Room was spacious and nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a great kick back vacation. Really enjoyed the pool and beach. The room was spacious, clean and well appointed. The food and service were excellent. No problems whatsoever. My one issue...I would have liked more opportunities for dancing in the evening. I am not a big fan of the shows. I prefer a dj or live music in the evenings to dance with my wife.

8/10 Good

Allan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohdmehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Room stayed clean. Food was great at buffets and dining restaurant. Guacamole is the best...
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Room stayed clean and smelled good. Bar service is great!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una de las estancias mas agradables k he tenido, todo muy limpio y el servicio exelente!!
Stayed 5 nights in Oct 2024

8/10 Good

Mario Alberto

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Feedback
En general disfrutamos la estancia, tuvimos algunos inconvenientes cuando llegamos, reservamos una habitación Elite, el primer día no teníamos aire acondicionado, la ducha no funcionaba, el día siguiente semana fue la luz y el agua en la habitación. Después de eso, dimos nuestra retroalimentación al gerente y personal del hotel, pusieron todo de ellos para solucionar los problemas y los demás días de la estancia estuvimos bien
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael Leonard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, the beach is clean. Lots to do, food was good.
Stayed 7 nights in Oct 2024

8/10 Good

Michael B

Liked: Cleanliness, staff & service, property conditions & facilities
The buffet was great. Walked out on two other specialty dining areas.
Stayed 6 nights in Oct 2024