Hotel Riu Palace Pacifico - Adults Only - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Explore the area

Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Flamingos Golf Club
2 min drive
Nuevo Vallarta Beach
5 min drive
Playa Bucerias
9 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
20 min drive

Room options

Suite, Oceanfront (Elite Club, M)

70 sq m
Sleeps 2
2 Double Beds

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

31 sq m
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

32 sq m
Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Suite, Oceanfront (Elite Club | B2C-CAN)

Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club, L)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

33 sq m
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (U)

33 sq m
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite (U)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

70 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, 1 King Bed (M)

33 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (L)

33 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

33 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Sea View (E)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
1 King Bed and 2 Twin Beds

Junior Suite, Partial Ocean View (B2C-CAN)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

33 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CAN)

Sleeps 4
1 King Bed and 1 Twin Bed

Suite, Oceanfront (Elite Club, E)

70 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

33 sq m
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (M)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (E)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (L)

33 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

33 sq m
Sleeps 4
1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Elite Club, C)

33 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, C)

70 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

33 sq m
Sleeps 2
1 King Bed

Junior Suite (C)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Sleeps 4
2 King Beds OR 4 Double Beds

Junior Suite, Partial Ocean View (C)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
4 Double Beds OR 2 King Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Pacifico - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the pool at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include 9 restaurants, a coffee shop, a swim-up bar, and a poolside bar
Take a swim in the 3 outdoor pools
Indulge with manicures and pedicures, aromatherapy, or massages at the spa
Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a gym, sailing, and fitness classes
Guests have great things to say about the helpful staff and the location
Just a 5-minute walk from Bay of Banderas and 5 minutes by car from Nuevo Vallarta Beach

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Vallarta property.

Guests are served free buffet breakfast daily from 7 AM to 11:30 AM. The property hosts a free manager's reception daily.

Fusion restaurant Krystal - Onsite theme restaurant.

Asian restaurant Kyoto - Onsite theme restaurant. Open daily.

Elite Club Restaurant - Onsite fine-dining restaurant. Open daily.

Italian rest La Toscana - Onsite theme restaurant. Open daily.

Steak House - Onsite steakhouse. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
Limo/town car service

Food and drink

Free buffet breakfast available daily 7 AM–11:30 AM
9 restaurants and 1 coffee shop/cafe
6 bars/lounges, 1 swim-up bar and 1 poolside bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Restaurants on site

Fusion restaurant Krystal
Asian restaurant Kyoto
Elite Club Restaurant
Italian rest La Toscana
Steak House

Things to do

3 outdoor pools
Fitness classes
Billiards/pool table
Fitness centre
Free beach club
Full-service spa
Kayaking
Lifeguards on-site
Sailing
Shopping
Snorkelling
Surfing/body boarding
Volleyball

Conveniences

ATM/banking services
Banquet hall
Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Vegetable garden

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Spa open daily
Steam room
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
At least 80% of lighting from LEDs
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property – December 2023
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels

Entertainment

Plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster

Bulk dispenser for toiletries
Connecting rooms available
Dryer
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Separate sitting area
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.0

Wonderful

8/10 Good

Aileen

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff.

Stayed 5 nights in Sep 2024

4/10 Poor

Kaylee

15 Sept 2024

Stayed 7 nights in Aug 2024

8/10 Good

Richard

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were all courteous and friendly. A special thanks goes to Jose Antonio, at the front desk check in. The room was very clean, comfortable and everything worked well. The entertainment was good for the most part. The beach was clean but, at times the outside people were annoying trying to sell stuff to the guests. I have been to many RIU’s in my travels and rate this facility an 8-9 overall. Rc.

Stayed 7 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family, Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing! So clean and well maintained, service was 10/10, amazing options!

Stayed 7 nights in Sep 2024

6/10 Okay

GAYLENE KAMALA

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Mala

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

8/10 Good

CHERYL

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility and grounds are lovely; very upscale and clean. There’s AC in the lobby and the restaurants, but not so cold that you need to bring a wrap to dinner. You can adjust the AC in your room. The bed is comfortable. The humidity is such that your papers get limp and your towels and swimsuits never dry completely. The food is on a par with cruise ship food (maybe Carnival cruise ships). Some is pretty good, some is pretty bad. (We thought our meals at the Steakhouse were inedible, but really liked the Italian restaurant.) At least if you get a bad meal, you can go to the buffet afterwards and find something you like. Definitely try going in the ocean because the water is as warm as bath water. (Unfortunately the pool is also that warm, which is not ideal in the heat.) If you don’t go to the show and you want to read in bed, bring some good earplugs because they keep the sound unnecessarily loud at the show and it goes until 11 or something. I recommend staying at Riu, but just temper your expectations about the food.

Stayed 4 nights in Sep 2024