Hilton Vacation Club Charter Club Naples Bay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Vacation Club Charter Club Naples Bay

Outdoor spa tub
Outdoor pool
TV, DVD player
Exterior
2 bedrooms, premium bedding, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1000 10th Ave S, Naples, FL, 34102
  • Naples Bay
    5 min walk
  • Fifth Avenue South
    6 min walk
  • Cove Inn Coffee Shoppe
    6 min walk
  • Naples, FL (APF-Naples Municipal)
    12 min drive

Room options

2 Bedroom 1 Kg 2 Twn Accessible Hr/tub Suite

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

2 Bedroom King and 2 Twins Suite

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

2 Bedroom 1 Kg 2 Twn Accessible Hearing Suite

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

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About this property

Hilton Vacation Club Charter Club Naples Bay

Bayside Naples resort in Old Naples with a marina
Along with a marina, this smoke-free resort has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hilton Vacation Club Charter Club Naples Bay offers 33 air-conditioned accommodations with washers/dryers and DVD players. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Vacation Club Charter Club Naples Bay. During your stay, you're just a quick walk from Fifth Avenue South. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Heritage Trail Museum and Cambier Park
Hilton Vacation Club Charter Club Naples Bay offers its guests a marina, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A library, a terrace, and barbecue grills are also featured at the business-friendly Hilton Vacation Club Charter Club Naples Bay.

This Naples resort is smoke free.

Hilton Vacation Club Charter Club Naples Bay has a restaurant serving lunch only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Sofa bed
  • Washer/dryer

Conveniences

  • Library
  • Newspapers in reception
  • Reception hall

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Marina on site
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Queen sofa bed

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 6:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests travelling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to January 15 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Phone calls
  • Self parking

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charter Club Condo Naples Bay
Charter Club Naples Bay
Charter Club Resort Of Naples Bay Hotel Naples
Charter Club Resort On Naples
Charter Hotel Naples Bay
Charter Club Naples Bay Diamond Resorts Condo
Charter Club Diamond Resorts Condo
Charter Club Naples Bay Diamond Resorts
Charter Club Diamond Resorts

Hilton Vacation Club Charter Club Naples Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 485 reviews" "
Rating 8 - Good. 115 out of 485 reviews" "
Rating 6 - Okay. 22 out of 485 reviews" "
Rating 4 - Poor. 6 out of 485 reviews" "
Rating 2 - Terrible. 9 out of 485 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

yanelys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supero mis expectativas, muy tranquilo y acogedor
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, fort myers

Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, beautiful setting
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab spot for old Naples area
Fabulous location for Old Naples, very walkable to 5th, 3rd and the beach. Spacious condo with 2 beds and 2 bathrooms, kitchen. Friendly staff on-site, free parking, free bikes and beach gear all available. Great pool on the waterfront and garden too with a great pool bar with snacks (12-6 daily). Decor is tired/dated but clean in the condo but the space and location make up for it. We will stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely gorgeous. Very clean , great service , the condo was beautiful , as the pool and hot tub

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, walkable
Stayed 5 nights in Mar 2024

10/10 Excellent

Austin

Travelled with family, Travelled with family and small children
THE best place to stay with a family. 2 bedrooms and a pull out couch, 2 full bathrooms, screened in porch overlooking the backyard and boat ramp. Oh yes, a full kitchen for those forced to cook! Close to numerous dining facilities, free bicycle rentals, beautiful pool and great tiki bar. What more can you ask!
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I am always very pleased with my stay . I think it was alittle pricey this time.
Stayed 1 night in Mar 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on the water and has it's own dock and pier! Free bikes, fishing gear, beach chairs and umbrellas. The staff is super friendly and helpful, espically Jorge! He was as good as it gets! Thanks, Jorge! You went out of your way to make us feel welcome!
Stayed 6 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort, just expect to spend an awful lot
We arrived literally during a tornado warning from hurricane Idalia and the staff couldn't have been any more helpful. Luckily enough, the bad weather went by quckly and we had an amazing time. The resort is gorgeous, it's small and compact and the pool area is lovely. For Naples, it's surprisingly wallet friendly as well.. The apartment is huge, and can easily accommodate 3-4 adults. The beds are comfortable and the balcony is lovely and totally screened. Naples was extremely quiet post Idalia so it's hard to judge the surroundings; you definitely need to have deep pockets to survive in Naples though, it's an eye wateringly expensive place but very beautiful.
Stayed 3 nights in Aug 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room the doors in the baron of vanity bathroom was broke,in the kitchen no dishwasher and small bucket lick. I was back to front Desk and desckler change my room. In the new room the A/C was not working,at , I call back to from desk but no body answer the phone. At the end I collect another hotel and rented another room in order to sleep with my family.
Stayed 1 night in Aug 2023

10/10 Excellent

Xeila

Everything was really good, the staff and services were great and I hope to repeat soon.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and staff especially front desk is Mel was super nice. Wish I could have stayed longer
Stayed 1 night in Aug 2023

10/10 Excellent

Guipxy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 1 night in Aug 2023

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and centrally located
Stayed 2 nights in Jul 2023

10/10 Excellent

MARTA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very clean and spacious. Super nice customer service. Will definitely come back.
Stayed 7 nights in Jul 2023

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place had no restraurant. Checkout was 10:00. I never have had such an early checkout. They would not even add another hour. Office hours were 9-6. Ridiculous. Power in the bathroom did not work and no one to call. Their advertisement was deceptive.You would think this was a hotel instead of an air bnb They don’t even rate a one Star This place rents out tenant units. Most of the reviews were probably by the unit owners that is why the rating looks high. Their prices were high. You have to clean up the place before you leave. We will never go back there. Hope you don’t go there. This was the worst hotel I mean air bnb. This place ruined our vacation. If you want a nice vacation, add a good hotel get a real Hotel. I was ripped off by a high price, and I don’t like to be ripped off. Please find a real hotel not this terrible hotel. Terrible service terrible hours that you have to check out no breakfast no nothing but a high price.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious property with swimming pool by the bay.
Stayed 3 nights in Jul 2023

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great Service. Jorge( the manager) always makes it a welcoming experience. This was our 5th year and will be coming back. The rooms could use some updates, but overall a good experience
Stayed 3 nights in Jun 2023

10/10 Excellent

William, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and neat with several walkable attractions.
Stayed 3 nights in Jun 2023

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Place is roomy with having 2 bedrooms, 2 bathrooms, kitchen, dining room, and living room. Was nice to have a washer and dryer in the unit.
Stayed 2 nights in Jun 2023