8/10 Good
Caroline G.
5 Jan 2025
Liked: Cleanliness
Outstanding unit! Frustrating building procedures
The unit is perfect. Impeccably clean, beautiful views, everything is new and works well. Even nicer than the pictures. The building procedures are quite frustrating. I value security highly but the processes in place were excessive. In addition to sending images of my drivers license in advance, my photo was taken three different times, each with a registration procedure that required a wait and various rules. Pool registration is 9-5 only. You can get to the gym without registering for the pool and scanning a QR code, and then registering again, separately, for the gym. I stopped by to register while it was raining and wanted to stand under an overhang, but the staff informed I couldn’t register from there because there are no cameras so it wouldn’t be on the surveillance video, which contributed to the feeling of extensive and intrusive security. We had 4 guests but could only get two key fobs. Etc. I had read this in reviews in the past but it is nothing like I have ever experienced at another hotel or rental. It is not the fault of the independent business that manages this unit. I loved the unit and value safety, but would not stay again due to the inconvenience and frustration. The hosts were gracious and very responsive.
Caroline G.
Stayed 4 nights in Dec 2024