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7 Aug 2019 by Michelle C.
Hi Anonymous, We wanted to apologize for the wifi issues you experienced during your stay. We had contacted our support team in regards to this issue and they reported that it is currently functioning properly. We wish we could have made everything right with you while you were here and we are deeply sorry that you were not satisfied. We hope next time you're in the area that you can come back to a better experience. Safe travels! Bonjour Anonymous, Nous voulions nous excuser pour les problèmes de wifi que vous avez rencontrés pendant votre séjour. Nous avions contacté notre équipe d'assistance à propos de ce problème qui nous a signalé qu'il fonctionne actuellement correctement. Nous aurions aimé pouvoir tout régler avec vous pendant votre séjour et nous regrettons profondément de ne pas avoir été satisfaits. Nous espérons que la prochaine fois que vous serez dans la région, vous pourrez revenir à une meilleure expérience. Bon voyage!
Holiday Inn Express & Suites Kendall, an IHG Hotel offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Kendall, an IHG Hotel. Free self parking is available. This 3.5-star Miami hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
Holiday Inn Express & Suites Kendall, an IHG Hotel offers 107 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
