4/10 Poor
Julie B.
7 Feb 2025
Disliked: Cleanliness
Filthy and expensive disappointment Jan. 15-29, 2025
We arrived late for a beautiful sunset to a Filthy condo. The view is as described. The counter had food on it. Crumbs all over top of the fridge, glasses were dirty and murky, coffee mugs had gross baked on residue and stains. Silverware, dollar store quality. Rusty steak knives, wine opener looked at least 50 years old. Blender over 40 years old. Coffee, carafe was wet, had grounds still in it. Toaster would only toast one side at a time. I cleaned so we could put our stuff away. The bathroom light was rusted and 2 bulbs burnt out. Mgmt Co. replaced them only to have them flicker for the entire 2 wk trip. The bathroom towels were new but bathmats were worn out beyond measure and there was still hair in the drawer.We both became ill within 4 days. hmm??When washing the linens, discovered the pillows were beyond disgusting and covered up by pillow protectors. By the time we needed to heat up soup, we discovered that ALL pots and pans were horrifically scratched, toxic and beyond disgusting. No Thrift store would dare to put them on their shelves. We were too sick to deal with it. When we recovered, I mentioned it to the mgmt company, they sent over new pots/pans and toaster. Should I have had to ever encounter any of this filth in a luxurious rental? Chaise outside so slippery you would slide off. We would love to hear from owner? I believe we are due a partial refund for this rental. Disgusted and disappointed.
Julie B.
Stayed 14 nights in Jan 2025