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W12 Rooms

4.0 star property

Choose dates to view prices

Photo gallery for W12 Rooms

Front of property – evening/night
Deluxe Double Room (If extra bed required contact Hotel)
Deluxe Double Room (If extra bed required contact Hotel)
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
54 Uxbridge Road, London, England, W12 8LP
  • Westfield London Shopping Centre
    ‪5 min walk‬
  • Holland Park
    ‪13 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LCY-London City)
    ‪60 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

Deluxe Double Room (If extra bed required contact Hotel)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2045)
The price is €170
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Dorsett Shepherds Bush

About this property

W12 Rooms

Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellhop, and a front-desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
  • Services include a porter and luggage storage
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • 5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front-desk safe, a porter, and an ATM. The front desk is open around the clock.

This 4-star London guesthouse is smoke free.

Languages

English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and public transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 8 2023 to August 28 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the guesthouse will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property's porter/bellhop service is available 8 AM to 6 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at W12 Rooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London

W12 Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Ganesh

Stayed 2 nights in Nov 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really kind helpful staff. Shepherd’s Bush area is noisy
Stayed 2 nights in Nov 2024

10/10 Excellent

Dineshkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

dila

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service
They would not consider my change of travel plans, meaning I paid 4 nights for a 2 night stay, even if there is a policy in place, there was enough time to accept my change of dates. Many hotels go outside of policy for seasoned travellers. I paid for something I did not use essentially.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was phenomenal!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay at W12 Rooms
I've always stayed at the W12 rooms since 2018. Lovely rooms, friendly staff. Its right beside Shepherds Bush underground station on the Central Line so handy for anywhere in London and you've London Overground station across the road and Westfield shopping centre behind you!
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sound proofing
The hotel is in a good location next to the tube and shopping centre, this does mean it’s in a busy/ noisy location (think traffic noise, sirens etc), but I didn’t have a problem with this. Reception staff were friendly. Room was expected cleanliness and comfort for price paid.I would have liked to have had a chair in the room so I could use the desk. My issue was the walls were paper thin and I could hear everything in the room above and next door. The other occupants weren’t antisocial but I could hear bags being zipped, walking around, coughing teeth being brushed etc. for this reason I wouldn’t recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff went over and above with service. Great place and location, felt right at home. Definitely recommend
Stayed 2 nights in Jun 2024

4/10 Poor

Pam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated hotel
This hotel was run down from the pictures in their advertisement. The double bed was very small. They charged 10£ per night for an additional person. We paid the surcharge on arrival since I booked prior to having a companion and was unable to change my reservation. Despite only staying one of two nights they would not refund the 10£ for the night we did not stay. Stains could be seen on the mattress through the thin mattress cover. My boyfriend is 6’3” and had to turn the shower off to soap up when showering due to the placement of the rainfall shower. Best part of this hotel was its location which is right beside the tube station. Staff members were friendly but their policies are outdated and not geared toward customer service. I would unlikely stay at this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. The hotel was spotless and our room was cleaned, replenished daily. The location is excellent for shopping ( right next to W12 shopping centre ), with a large variety of restaurants within a 5 min walk. Also excellent location for transport being right next to Shepherds Bush tube station. Could not fault it.
Stayed 3 nights in Sep 2024

8/10 Good

Kyle

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at W12. Clean and nice rooms in a great location. There a lot of stairs as I was on the top floor but the staff took my bags up for me which was a nice touch. The only downside was my room had a skylight which had no blind so was very bright in the early morning, but otherwise a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Amenities
Always a lovely experience. The staff and the rooms were as expected.
Stayed 1 night in Jun 2024

6/10 Okay

MARIJA

Business traveller
Disliked: Amenities, property conditions & facilities
Stuff was friendly. Area around the property was in terrible condition. Building under external renovation, so no opportunity to get any of the daylight.
Stayed 5 nights in Sep 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place and services, the person at the reception was very kind with us. The hotel has modern facilities. Excellent location, the hotel is close to the tube and bus stations. I recommend 100%
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Great decor, friendly staff, unfortunately no option to check in early but staff were happy to accommodate and hold my case so I could enjoy the day in London before checking in. Very Noisy at night from outside the building as its on a busy street, I stayed a Saturday night and while it was fine for me in these circumstances I can see it could be an issue for others. Overall a good stay, room as advertised lovely decor inside the hotel. Would stay again and reccomend if your attending a event at Wembley Stadium as I did.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendy and helpful staff. Very clean and next to tube station which was so handy.
Stayed 1 night in Sep 2024

8/10 Good

Shanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was basic in the room but clean and has all you need for a night or a few. Bed was comfy, shower was good. Staff were very friendly and helpful! Location was absolutely perfect for me, minutes away from Westfield. The only thing I have to note is if you’re in the 3rd floor or above, make sure you’re fit enough for the stairs haha. Would definitely stay here again next time I’m in London
Stayed 1 night in Sep 2024

8/10 Good

CHEN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Did not expect this much of stairs to my room
Stayed 2 nights in Jul 2024

8/10 Good

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Amenities
Clean and tidy room perfectly situated for proximity of the concert we were seeing
Stayed 1 night in Sep 2024

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