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Strand Palace Hotel

4.0 star property

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Photo gallery for Strand Palace Hotel

Deluxe Studio King
Daily full breakfast (GBP 18 per person)
Point of interest
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪3 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Classic Double

Classic Double

Classic Double

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 12 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior King

Superior King

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single

Classic Single

Classic Single

  • 7 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Strand Palace Hotel. During your stay, you're just a quick walk from Trafalgar Square. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Haxells Restaurant & Bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Covent Garden Market and 13 minutes by foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at Strand Palace Hotel. A complete renovation of Strand Palace Hotel was completed in January 2019.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2456 out of 4050 reviews
Rating 8 - Good. 1058 out of 4050 reviews
Rating 6 - Okay. 307 out of 4050 reviews
Rating 4 - Poor. 131 out of 4050 reviews
Rating 2 - Terrible. 98 out of 4050 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Already planning to go back!

I was so comfortable here that I really hated leaving to return home. First, the staff is very kind, friendly and helpful. Second, the breakfast was great and had a good variety of choices to create a full breakfast and then some. It was clean and smelled nice. Third, the location was perfect: easy walking distance to trains, buses, taxis always there, the theatres, Covent Garden (fabulous), landmarks, restaurants and many stores including grocery express and some clothing stores. The only drawback was that there was not a socket to plug my hair dryer and flat iron in in the bathroom - even with the adapter. In the room there are charging ports, some international sockets and American appliance sockets. Haxell's the internal restaurant was awesome. Joe Allens - a theatre themed restaurant has an entrance into the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

ed

Stayed 1 night in Jan 2025

8/10 Good

Holly, Amesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip!
Stayed 3 nights in Dec 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Comfortable room and good service by staff.
Stayed 1 night in Jan 2025

6/10 Okay

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looked good very helpful staff but my room was not what i expected through it would be a bit more special. No bathrobe and no way to adjust the room temperature. Had to wait over 5minutes to finally get into a lift to go to the ground floor cant really use the stairs as i had bad knees.
Stayed 2 nights in Jan 2025

8/10 Good

Admire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

I love the location and the quality of services at the hotel. Very professional staff coutreous and efficient and lots of staff available to attend to guests. The efforts to be eco friendly was much appreciated. I plan to return to.the Strand Palace when in London again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Faith

Stayed 1 night in Jan 2025

2/10 Terrible

Shaun

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Joseph

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Exceptional bad experience

With this grading I do feel sorry towards the great people working in this hotel. But I had to experience something I have never seen before. I’ve slept on military beds (in hotels) and I didn’t mind. But having my head 4 feet away from the doorless toilet and paying about 200£ for this disgusting experience goes beyond my imagination. I don’t mind the small room and the small bed. But I expect good hygiene for that price.
Here you can see the distance between the cushion and the toilet.
Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, lovely decor.
Stayed 1 night in Jan 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are very committed to providing good service to all guests and are a delight to speak with.
Stayed 3 nights in Jan 2025

10/10 Excellent

robert

Stayed 4 nights in Jan 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin, Harrogate

Liked: Cleanliness
Disliked: Staff & service
We stayed here because it was very convenient for the Courtauld, National and National Portrait Galleries plus theatres we were visiting. It is very tired. The lifts are very slow and most of them were out of service for a lot of our stay. The tea and coffee at breakfast were awful. Overall it was OK for what we wanted
Stayed 6 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Everything was excellent. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Jean-Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

James W, New York

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been staying at the Strand for over 20 years. And has become a second home when I travel to London. The door people remember my name and everyone will do everything to make your stay as pleasant as possible.
Stayed 10 nights in Dec 2024

6/10 Okay

Tricia

Travelled with partner
Liked: Cleanliness
Comfortable bed, great location, but overall just ok. Strange bathroom with no towel bars. I had to hang my towel in the closet to dry. Drafty windows (in January), so the shudders needed to stay closed all the time otherwise it was freezing. Only three small elevators and one was out of service, so waiting time was long. We actually opted to walk five flights, even with our bags at check out rather than wait in the queue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most special 21st birthday weekend at the strand! Gigi was an amazing help throughout it all and deserves all the praises! Absolutely amazing, I hope to be back again soon.
Stayed 2 nights in Jan 2025

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