DoubleTree by Hilton Hotel London -Tower of London

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Dates

February 2025

March 2025

2 bars/lounges, cocktail bar, lobby lounge

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Breakfast available
Bar
Gym
Pet-friendly
24/7 front desk

Explore the area

7 Pepys Street, London, England, EC3N 4AF

Sky Garden
‪7 min walk‬
Tower of London
‪8 min walk‬
Tower Bridge
‪9 min walk‬
London (LCY-London City)
‪26 min drive‬

Room options

Executive Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

21 sq m
Sleeps 2
1 King Bed

City Suite, Accessible, Non Smoking

80 sq m
Sleeps 2
1 Queen Bed

Suite, 1 King Bed, Non Smoking (Atrium)

45 sq m
Sleeps 3
1 King Bed

City Suite, 1 King Bed, Non Smoking

80 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

21 sq m
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed, Tower

21 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

21 sq m
Sleeps 2
1 King Bed

Room, 2 Single Beds, Non Smoking

21 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking

21 sq m
Sleeps 2
2 Twin Beds

Room, 1 Queen Bed, Non Smoking

21 sq m
Sleeps 2
1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

22 sq m
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed with Sofa bed

21 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

21 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

21 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi
Restaurant
Gym
Breakfast available

for 1 room

includes taxes & fees

6 Mar - 7 Mar

About this property

Hotel with bars, a quick walk to Tower of London

A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference center, and self parking.

DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel London -Tower of London's great location. During your stay, you're just a quick walk from Tower of London. Free WiFi in public areas, 2 bars, and a restaurant are available.

Free WiFi and wired Internet in some public areas
Enjoy a bite to eat at the restaurant
Buffet breakfast served weekends for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the proximity to public transportation and the location
Within a 10-minute walk of Tower of London and Tower Bridge
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A 24-hour fitness center, a rooftop terrace, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel London -Tower of London. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.

City Cafe - This restaurant serves breakfast only.

Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking on site (GBP 40.00 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: GBP 24.50 per person
1 restaurant
2 bars/lounges
Free daily reception

Restaurants on site

City Cafe
Savage Garden
No 7 Lobby Bar

Things to do

24-hour fitness centre

Family friendly

DVD player
Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Conference centre
Meeting rooms - 9

Outdoors

Garden
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 3
Front entrance ramp
Hand-held shower head
Handrails in stairwells
Stairwell handrail height (centimetres): 3
Height-adjustable showerhead
Step-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 60
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

49-inch TV
TV channels
DVD player

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 1:00 PM and 4:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 40 per pet, per stay
Weight limit: 77 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 18 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 24.50 per person
Self parking fee: GBP 40.00 per night
Pet fee: GBP 40 per pet, per stay
Service animals are exempt from fees
Late check-in fee for check-in between 1:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

We should mention

One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel London Tower London

DoubleTree Hilton London Tower London

DoubleTree by Hilton Hotel London Tower of London

DoubleTree by Hilton Hotel London -Tower of London Hotel

DoubleTree by Hilton Hotel London -Tower of London London

DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Kevin

Travelled with family

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

KERRY

Travelled with family

19 Nov 2024

Liked: Cleanliness

Stayed 2 nights in Nov 2024

8/10 Good

Lorna

Travelled with group

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice, friendly hotel in good location with comfortable quiet room. Breakfast very good, would be good to offer a selection of small bread rolls.

Stayed 1 night in Nov 2024

8/10 Good

Levi

Travelled with family

17 Nov 2024

Liked: Amenities, property conditions & facilities

There seams to be a communication problem between your front desk and your third party cleaning service.

Stayed 8 nights in Oct 2024

10/10 Excellent

Rahul

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Verry good

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

17 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Nov 2024

8/10 Good

Barry

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine after escaping from the lift

Overnight stay to attend a dinner nearby. Accommodation entirely satisfactory albeit a little dated. Minor criticism is for reception staff to remind guests of the need to check their room card against the reader below the floor level selection panel. We got into the lift, selected the 5th floor and the lift set off, passed the 5th floor and stopped at the 10th floor with the door firmly closed. We were stuck and nothing we did would make it move or the doors open. It was only as I got my glasses out to ring for attention, that I noticed the small sign low down below the selection panel instructing guests to place their room card key against the card reader!

Stayed 1 night in Nov 2024

2/10 Terrible

Sheik

Travelled with family

10 Nov 2024

Liked: Amenities

Disliked: Property conditions & facilities

Had to check out a day earlier due to lack if sleep first two nights as air conditioning was not working. Was fixed on evening of third night but felt it was blowing allergens and my chest was tight and couldn't stop sneezing. Unfortunately i had enough and left a day earlier than planned. Shower too didn't work well and mostly cold water. It is a good looking property with good design,, good staff.. good location but unfortunately I a compelled to rate as terrible due to above. Also staff made no attempt to convince me to stay the last night by reassuring they will fix things. They did not even apologise and all the lady said was when I explained my reasons for leaving early that I would not be refunded. I already knew that and never asked either!!

Stayed 4 nights in Nov 2024

10/10 Excellent

Nigel

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

David

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was just what we needed for our stay in London for a Theatre visit. With some mobility issues it was convenient for transport around, tube, taxi etc. The staff were very friendly and helpful.

Stayed 1 night in Oct 2024

10/10 Excellent

Ferhana

Business traveller

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyable stay Good breakfast Great staff

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

4 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Bartosz

Travelled with partner

3 Nov 2024

Liked: Cleanliness, staff & service, amenities

Good location,very good breakfast,perfect rooftop bar with nice views of Tower Bridge and Shard.Rooms are well equipped,however need some renovation.The corridor on the third floor had a unpleasant smell.Good and helpful staff.

Stayed 1 night in Oct 2024

4/10 Poor

Liam

3 Nov 2024

Disliked: Staff & service, property conditions & facilities

Stayed at this hotel for a special occasion (engagement) after paying over 200 pound for the night was very disappointed the room we booked was not how it was described on the pictures and info very small basic considering they state this type of room as queen room also central heating did not work so very cold got stuck in the lift for 10 mins pressed the emergency bell and got no response. We then finally got out notified staff and they did not seem to care woke up the next morning to go down for breakfast and got told this was not included even though we had paid a lot of money for the night overall prices were very high 10 pound for a slice of toast overall experience was not as it was advertised rooms were nothing as they were in the pictures 40 pound to park the car and then got stuck in car park for 25 mins befor someone actually let us out medication bottles in the car park not a pleasant site will not be returning and fighting for a refund

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Travelled with group

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

6/10 Okay

Jack

31 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family

29 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Hotel needs to be updated and remodeled.

The concierge and staff were wonderful. The hotel, however, needs to be updated. The carpet in the hallway looked old and smelled strongly of some sort of freshener (trying to cover up another smell?). Our biggest complaint was the lack of electrical outlets. There were none on one side of the bed so my phone with my alarm had to be on the other side od the room. The only plug in the bathroom was for shavers so we both had to do our hair in the little, poorly lit, mirror in the bedroom area. Also, the water pot for making coffee was hidden in the bottom drawer.

Stayed 4 nights in Oct 2024

8/10 Good

michelle

Travelled with partner

28 Oct 2024

Liked: Cleanliness, amenities

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with family, Travelled with partner

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We started our anniversary trip in a different hotel and had such a horrible time after 1 1/2 days we switched in the middle of the night to here. We explained to the night manager and staff what happened and they practically jumped over the desk to help us- they gave us extra goodies and escorted us to our room to make sure everything was perfect. We could not have been happier & have declared we are only staying DoubleTrees going forward.

Stayed 6 nights in Oct 2024