Vilenza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vilenza Hotel

Classic Suite, Private Bathroom | View from room
Classic Suite, Private Bathroom
Classic Suite, Private Bathroom
Comfort Quadruple Room, Private Bathroom
Comfort Triple Room, Private Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
38 Newark Street, London, England, E1 2AA
  • Brick Lane
    10 min walk
  • Old Spitalfields Market
    17 min walk
  • Liverpool Street
    4 min drive
  • London (LHR-Heathrow)
    76 min drive

Room options

Classic Suite, Private Bathroom

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Sofa Beds

Comfort Quadruple Room, Private Bathroom

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Standard Double Room, Private Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room, Private Bathroom

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Vilenza Hotel

Hotel in London, near Liverpool Street
This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Housekeeping is not available.
Vilenza Hotel offers 20 accommodations.
Our customers tell us they can't get enough of the helpful staff at Vilenza Hotel. During your stay, you'll be within walking distance of Liverpool Street. Enjoy features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Brick Lane and a 4-minute drive from Tower of London
As a guest of Vilenza Hotel, you'll find express check-in and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Luggage storage
  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Vilenza Accommodation Guesthouse London
Vilenza Accommodation Guesthouse
Vilenza Accommodation London
Vilenza Hotel London
Vilenza London
Vilenza
Vilenza Accommodation
Vilenza Hotel Hotel
Vilenza Hotel London
Vilenza Hotel Hotel London

Vilenza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 263 reviews" "
Rating 8 - Good. 64 out of 263 reviews" "
Rating 6 - Okay. 26 out of 263 reviews" "
Rating 4 - Poor. 24 out of 263 reviews" "
Rating 2 - Terrible. 22 out of 263 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 2 nights in Aug 2024

2/10 Terrible

Rouyeen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old, cheap and cramped.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rumyishaa

Stayed 4 nights in Aug 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 4 nights in Jul 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024

4/10 Poor

dan

Travelled with family
Disliked: Staff & service, room comfort
Not a luxury hotel
Booked this hotel to be near the London Tower which it was. This was to be a luxury hotel but it definitely was not. We were traveling with the family and had thirteen bags which they saw when we did an early bag drop. When our room was ready they put us in the basement. The basement room had no elevator to get down to it. Instead we had to carry all 13 suitcases down tiny little steps. It was a hot day for London close to 99 degrees. The room we were given had not windows safe to open and no air conditioning. We roasted in the room. It only had one fan for two separate rooms. The pillows were flat and when we asked for more pillows the lady at the desk said they didn't have any. Imagine a hotel with no spare pillows. The bed was hard, and the shower would go hot then cold.
Stayed 1 night in Jul 2024

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

ABHISHEK VARGHESE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, staff & service
First of all, the gentlemen working there was very helpful. The location was a short walk to the tube and a yummy restaurant nearby. We were on the basement floor, which was good because it was really hot and we only had a fan. We had a double/queen bed and two futon-type single beds which were VERY uncomfortable and should not be used as a "sleeps 4" accommodation. There was also no restaurant which Expedia said there was. Overall, convenient location and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Simon, Lake Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door to my room seemed like a kick to it would break the door down so didn't feel very safe.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good place for last minute
We booked this the same day and it was affordable compared to other few that were unavailable during the Taylor Swift craze. It was in the basement, and as others have said, is really a house that's been outfitted into a hotel. The staff were extremely friendly and accommodating. However, the hotel itself is in mediocre condition. Many outlets didn't work and the light didn't work over time. Some appliances and the cots seemed out of place. We could hear people on the street, albeit not entirely disruptive. For the price, it was good. It has everything you need for a comfortable and working stay and is secure.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to tube station to get around , Hotel was lovely clean and quiet and I would stay here again if I was in London
Stayed 1 night in Jun 2024

2/10 Terrible

Jakob

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever booked
We stayed in the basement what was very horrible. No clean towels, no WiFi, closed reception, toilet was very dirty, no 2 persons sheet, For a 3rd person there was no bed only a couch which was very small, no cleaning during the day. Worst hotel I ever booked and I book a lot of on yearly basis. Please don’t go there
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff, condition of place was pretty low
Let me first say that the staff is really nice. That was highlight of the stay. The first room in the basement was full of flies so they kindly moved me. Otherwise, it was a pretty funky place that they try to make look nice but it was awkardly laid out (e.g. bathroom door didn't open all the way as it hit an adjacent cabinet), furniture was pretty long in the tooth, broken bathroom mirror and tile. My bedroom french doors opened to the laundry cupboard. I have no idea how this is rated higher than a two star hotel.
Stayed 2 nights in Jun 2024

2/10 Terrible

Loren

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything that was required for our short stay, including unexpected items like a hair dryer and iron. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 1 night in Jun 2024

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
No room service to clean, no clean towels which are supposed to be changed every day, also trash was not taken out. Room was next to the washing/drying machines and our room was the entrance to it.
Stayed 3 nights in Jun 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was advertised with a king bed and it was a queen/double, the staff were extremely accommodating and this was excellent value. We were given a balcony and enjoyed our morning tea in the sun. The location is extremely convenient to Whitechapel, including Brick Lane and the Tower of London, and a short tube or DLR ride away from everything we wanted to see.
Stayed 3 nights in Jun 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

david

Travelled with family
Liked: Amenities
Clean and comfortable with very helpful staff.
Stayed 1 night in May 2024

4/10 Poor

Pooja

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

EDMUNDO

Travelled with family
Liked: Staff & service
The room needed a new carpet, it was kind of let down
Stayed 3 nights in May 2024