Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Thistle London Heathrow Terminal 5

Hotel with a conference center, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 918 out of 2428 reviews
Rating 8 - Good. 882 out of 2428 reviews
Rating 6 - Okay. 360 out of 2428 reviews
Rating 4 - Poor. 133 out of 2428 reviews
Rating 2 - Terrible. 135 out of 2428 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to from Heathrow terminal 5. Staff were very helpful and friendly. The beds and bedding are very comfortable. We opted for the breakfast before heading back to Heathrow to catch a train to our next destination. We would definitely stay here again.
Stayed 1 night in Apr 2025

8/10 Good

klila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access from LHR. the staff was friendly, efficient and caring.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good pre flight hotel stopover

Overnight pre flight stay Excellent view of airport from restaurant and bar Friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

stuart

Liked: Cleanliness
Property looking a little tired, great for getting to Heathrow though using the pods, albeit quite expensive
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mmmm

Nice stay but very expensive for the pods and the shop in reception is ao over priced
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option near the airport; staff is very accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Gamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy stay

Comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Magali

Stayed 1 night in Jan 2025

6/10 Okay

Marios

Travelled with family and small children
Liked: Cleanliness, staff & service
The stay was ok. We had to talk a lot through the very long corridors to get to the room (they were also cold), we asked for a baby cot which took ~1 hour to get (they were looking for it). Staff was friendly and nice. Breakfast was ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for overnight stay

Great hotel for overnight stay when flying the following morning. Particularly like the runway view from the bar and restaurant, ample car parking and quietness of the room
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Liked: Staff & service, room comfort

Tired but mostly good

My room still had an empty wine bottle by the bed from the guest before, the bathroom door was 2cm from the toilet and was very small. The bed was clean and comfy This hotel never has plugs by the bed Service is amazing Food crazy expensive but tastes good
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Nathan, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

BEVERLEY

Liked: Cleanliness, staff & service
Noise between rooms a problem, you expect alongside runway for there to be noise until planes stop flying but you can hear everything either side of rooms too.
Stayed 1 night in Jan 2025

10/10 Excellent

GRAHAM

Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight stay

Overnight stay catching plane early next morning, like option of pod transport.
Stayed 1 night in Jan 2025

8/10 Good

Jacqualene

Travelled with partner
Great for a one night stay before an early flight
Stayed 1 night in Jan 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the bus stop to go to Heathrow. The bar/restaurant area was still playing Christmas music which, on 29th December we found very irritating!
Stayed 1 night in Dec 2024

4/10 Poor

james

Stayed 1 night in Dec 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shuttle

Stayed for one night before returning to United States. Room was large and clean and comfortable. Very long hallways and walk from reception to room. Could be hard for low mobility. Did not find the pub very friendly. They have the monorail to terminal 5 only. I ended up taking an Uber to my terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Lee, Hayes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful property. My only complaint is a little bit of a maze to walk around. I would definitely stay again but a bit of a shock
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness
Surprised that there was no lift to upper floors or to restaurant on 2nd floor. Something to note for next visit!
Stayed 1 night in Jan 2025