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Thistle London Heathrow Terminal 5

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Terrace/patio
Lobby lounge
Reception
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Stockley Park
    8 min drive
  • Thyme
    3 min walk
  • Station A Station
    6 min drive
  • London (LHR-Heathrow)
    8 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sofitel London Heathrow

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3959)
The price is €190
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

Hotel with a conference center, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Aviator Sports Restaurant
  • Lobby Lounge
  • Aviator Sports Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5490 square feet of space)
  • Coworking spaces
  • Meeting rooms - 11

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 38-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 794 out of 2165 reviews" "
Rating 8 - Good. 779 out of 2165 reviews" "
Rating 6 - Okay. 323 out of 2165 reviews" "
Rating 4 - Poor. 140 out of 2165 reviews" "
Rating 2 - Terrible. 129 out of 2165 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent reception staff. Courteous, helpful, and informative. Given room 410 very good - ground floor room dined in bar. Good food well priced drink on offer.
Stayed 1 night in Oct 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A low priced , clean (though old) place to stay with very good dining on site and close to Heathrow by bus. Be aware that the bus does not take cash, only charge cards and Oyster cards.
Stayed 1 night in Sep 2024

8/10 Good

Kallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean, and cozy. The bed was comfortable, and the bathroom was clean. It came with shampoo conditioner and body wash. The restaurant attached to the hotel is ⭐️⭐️⭐️⭐️⭐️ the food was absolutely amazing. The staff is extremely friendly and helpful. There’s also a little mini market to buy drinks and they have a few food items. I definitely will stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport,getting pod to terminal 5. Great breakfast and watching aircraft land /take off
Stayed 1 night in Sep 2024

8/10 Good

Jeanetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pods, a great idea to and from terminal 5, a warm welcome at reception, the service and food in the bar was great. The hotel itself was rather noisy through the night, but that’s to be expected with it being an airport hotel with people arriving and leaving at all hours.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienient for travel with pod connection to terminal 5. Had room service and meal was good proportion and reasonably priced
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Basic & dated hotel but comfortable and very clean with friendly staff. We ate in the restaurant and both the food and staff were very good. Good hotel for an airport stopover, would stay again.
Stayed 1 night in Sep 2024

8/10 Good

Vincent, Leicester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport with regular bus service
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Just 5 mins on the bus from terminal 5. An overnight stay. Good food in restaurant and rooms clean and comfortable. Will stay again as needed
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent links to terminal 5
Stayed 1 night in Sep 2024

8/10 Good

Lozo

Stayed 1 night in Sep 2024

4/10 Poor

Richard, RDtwo Blenheim

Disliked: Cleanliness, property conditions & facilities
No lift (not advertised) but stairs to rooms and restaurant. Very long distances to rooms, no assistance until requested. Bed room and common areas showing their age, wear and tear. Restaurant fair for price. Good point: the pod to T5
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Heathrow T5
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

DIMITRIOS, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely polite and helpful, as always! A bit pricier this time, but that is OK for the services provided and the uniquely convenient location, almost next to T5.
Stayed 1 night in Sep 2024

4/10 Poor

LINDA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rather tired and needs a refurb. Also a bad old hotel smell. Restaurant food ok and staff friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Nottingham

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude Staff and Hotel is very dated
Staff very rude Tried calling multiple times before our staff every time they hung up Never responded to emails Hotel security told my 1year old daughter to shut up and be quite Hotel very tired and needs work
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Perfect as an overnighter
Perfectly utilitarian and suits an overnight stay pre or post flight before next day connecting. Hotel is quite tired but clean and comfortable. No lifts though so depending on room location, with large bags, this can be impractical. Aviator bar/restaurant overlooking the runway is the star of the show watching all the landings and drink selection plus staff are great
Stayed 1 night in Sep 2024

8/10 Good

Jacinth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hash browns!
Room was clean, bed was comfortable. Surprised bins had no liners and towels were changed everyday. I would have been happy to use same towels for my three night stay. Could have done with sanitary bags in bathroom and some biscuits in the room. Kettle wasn’t working and housekeeping dealt with it straightaway! Room service was quick and efficient. Breakfast was nice but would have been nicer with hash browns! Reception staff were polite and helpful at all times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and comfortable. Staff very pleasant and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024