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4.0 out of 5

"The cabin room was very quirky and really nice to say in. the only problem I had was the floor lamp did not work and the blind was difficult to get up ... " More

By a verified traveller on Thu 11 Jul 2019

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Cabin (Captain)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Pilot. During your stay, you're just a quick walk from O2 Arena. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Pilot Inn
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from O2 Arena and 10 minutes from London Stadium

The Pilot ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Pilot

Everyone (2) Couples (1)
4 out of 5
The cabin room was very quirky and really nice to say in. the only problem I had was the floor lamp did not work and the blind was difficult to get up.. I think the mechanism was broken? the Nespresso machine was a lovely touch. I very much enjoyed my stay thank you.

Posted by on 11 Jul 2019

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5 out of 5
What a fantastic little hotel, very quirky. The breakfast was plentiful and delicious. Will definitely stay here again

Posted by on 10 Feb 2019

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3 out of 5
Nice Inn next to the O2 , but when we arrived painter and decorator at window and again at 7.45 next morning. not great !!!!

Posted by on 23 May 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Pilot. Self parking is free. This 3.5-star London inn is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: London Maze Hill Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

The Pilot offers 10 air-conditioned accommodations with espresso makers and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This London inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.

Pilot Inn – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of the posted check-in hours should contact the hotel in advance.

This property does not have a front desk. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Debit cards not accepted
  • Host will greet you
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pilot Inn London
  • Pilot London
  • Pilot Inn
  • Pilot Hotel London
  • The Pilot London, England
  • The Pilot London
  • The Pilot Inn
  • The Pilot London
  • The Pilot Inn London
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