ARK Canary Wharf

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ARK Canary Wharf

Lobby
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Indoor pool
Fitness studio
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Kitchen

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • One Canada Square
    ‪14 min walk‬
  • Cutty Sark
    ‪11 min drive‬
  • National Maritime Museum
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪83 min drive‬

Room options

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ARK Canary Wharf

Hotel with a 24-hour fitness center, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness center. A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM–1:00 PM on weekdays and 8:30 AM–1:00 PM on weekends: GBP 7.50-15 per person
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Another Brother

Things to do

  • 24-hour fitness centre
  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Fridge
  • Stovetop

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 15 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 550 out of 1262 reviews" "
Rating 8 - Good. 289 out of 1262 reviews" "
Rating 6 - Okay. 163 out of 1262 reviews" "
Rating 4 - Poor. 116 out of 1262 reviews" "
Rating 2 - Terrible. 144 out of 1262 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nestor

Travelled with partner
Liked: Cleanliness, amenities
I like the location. The bathroom is extremely small.
Stayed 4 nights in Oct 2024

8/10 Good

Elohim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay that’s all I can say
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose Perfectly, good location, friendly staff, unimposing, clean and comfortable room. Within walking distance of transport and some food options during normal hours.
Stayed 1 night in Oct 2024

10/10 Excellent

José Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great place, I really love it, my worst experience it was when I had to leave this place 😣😣😣 súper recommended.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this property full of many useful amenities. As a working professional, this hotel had everything I needed - cafe, multiple co-working spaces, pool, sauna, etc. Hotel is very well maintained and feels very safe with friendly staff. I'd highly recommend for any young working professional. Will definitely be returning!
Stayed 7 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Sep 2024

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & great views . the pool and hot tub were a great addition
Stayed 2 nights in Oct 2024

6/10 Okay

adriana

Business traveller
Liked: Cleanliness, staff & service
Small residential flat rented on a daily price
This was the 2nd time when I stayed at this 4 stars rated hotel, 2 nights each time. The room is that small that you cannot strech your both arms, or leave your luggage open.There were no glasses in the room, no hangers in the closet, no hairdryer, or iron board.The bathroom is so small that the floor mat cannot be fully open on the floor. The room was clean, but it's definetly not a 4 star hotel, I tend to believe it's more like a residential building that gets rented on a daily basis. Suitable for one person only.
Stayed 2 nights in Oct 2024

8/10 Good

Ibrahim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool , premium apartment was spacious more than expected , tidyness and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

Chloe

Stayed 4 nights in Sep 2024

10/10 Excellent

Layly

Liked: Cleanliness, staff & service, property conditions & facilities
had an amazing stay! staff were friendly and kind. building is very clean and easy access to transport. swimming pool and saunas were very clean which is a must for me! 5/5 and will definitely be coming back! :)
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Stayed 2 nights in Sep 2024

6/10 Okay

Allan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ark not nice
The staff where on there phone when i was trying to check in ,the room was far to hot the widow did not open there was a fan i put it on only to have dust go all over me and the room,there where long hairs in the shower on the toilet all over the floor in the living area and also in the fridge.The floor had not been swept and my socks where covered in dust and hairs so not a great start to my stay at the Ark hotel. Not happy atall about my stay just gad it was 1 night . So looking for a fefund im not sure if you can help .
Stayed 1 night in Sep 2024

2/10 Terrible

Katherine, Chorley, Lichfield

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. Turned up late as advised at 22.40pm to be told flatly that all bookings had been cancelled that day due to staff shortages. No correspondance sent to warn of this. No alternative offered, just told i would have to find somewhere else to stay. (At least 20 other people arriving and told the same whilst i was finding another location.) Refund was promised but didnt arrive unril it was chased. Stay in london two nights every week, Will Never book this hotel again.
Stayed 1 night in Sep 2024

6/10 Okay

Tudor

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The stay was good. Room was clean but next to the DLR so I got wakened up early every morning. Shower was very small and might be hard to navigate for someone with mobility issues. Bar was nice and had a good view but no alcohol free beers.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paula Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ikunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was nice.
Stayed 1 night in Sep 2024

2/10 Terrible

Carol

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wonderful helpful staff. Accommodation awful, room extremely small, bed tiny only one bedside table the bed is pushed up against the wall/window making it drafty on that side. In the Kitchen no plates or utensils provided. Bathroom is the smallest bathroom I’ve ever seen. If you were slightly on the larger size you would not be able to fit in the bathroom let alone the shower. The bathroom itself was dirty and needed maintenance to fit peeling paintwork and clean the grout of the “baby sized” shower. I would definitely not stay here again or recommend this to anyone
Stayed 1 night in Sep 2024