ARK Canary Wharf

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARK Canary Wharf

Indoor pool
City view
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Exterior
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • One Canada Square
    14 min walk
  • Cutty Sark
    11 min drive
  • National Maritime Museum
    13 min drive
  • London (LHR-Heathrow)
    83 min drive

Room options

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ARK Canary Wharf

Hotel with a fitness center, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
ARK Canary Wharf offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, multilingual staff, and coffee/tea in a common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 1:00 PM.
Mthr - Onsite bar. Guests can enjoy drinks at the bar.
MAE - Onsite café. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–1:00 PM: GBP 7.50 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Mthr
  • MAE

Things to do

  • Fitness centre
  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Fridge
  • Stovetop

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 7.50 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 531 out of 1234 reviews" "
Rating 8 - Good. 280 out of 1234 reviews" "
Rating 6 - Okay. 160 out of 1234 reviews" "
Rating 4 - Poor. 119 out of 1234 reviews" "
Rating 2 - Terrible. 144 out of 1234 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed. Close to transport. Very nice area.
Stayed 3 nights in Aug 2024

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

E

Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Advertised as kitchenette with cookware, etc. but cupboards empty so kitchen pointless. Advertised as having air con, but there wasn’t any so had to make do with the window up and still unbearable and barely slept due to the noise from the trains below. Bathroom tiny, couldn’t swing a cat in there. Lift controls over engineered and slow. Property poorly signposted so takes a while to find. Room doors slam violently - yes they hurt. Reached out to ARK with feedback in the first instance, they couldn’t be bothered to reply.
Stayed 1 night in Aug 2024

10/10 Excellent

Koon Hing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好,員工很友善,可惜浴室真太小。
Stayed 8 nights in Aug 2024

2/10 Terrible

Ellis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked. The property was really hot. No A/C in the apartment. And the place was super small.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was very nice. Very clean. Amazing facilities Pool Hot tub Sauna Gym Golf Games room Cinema etc all included Only bad things were our shower door was broken, No A/C so room gets very hot although there was a fan and the rooms are slightly small but good if youre only there for 1-3 days. Also you have to request kitchen utensils. Would definitely return though
Stayed 1 night in Aug 2024

8/10 Good

Sarah-Marie

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Innitially switched room because the first room assigned to us was not clean at all the toilet looked like it hadn't even been cleaned before our check-in. However stage serving was kind enough to switch room but the only downside no AC in any rooms apart from communal areas .. especially in the heat was a struggle sleeping
Stayed 3 nights in Jul 2024

2/10 Terrible

Beth

Stayed 1 night in Jun 2024

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness
Breath-taking views, clean room, great amenities and worth the money
Stayed 2 nights in Aug 2024

10/10 Excellent

Ezarick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and looked great. We loved the extra activities that were available on site. The only improvement would be on the communication with the property prior to us arriving. We sent a message and did not get a response.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great service all round!
Stayed 2 nights in Aug 2024

8/10 Good

Gifty

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view from the 20th floor was amazing!! I think the property i rented was small, i will look at other options next time. The studio was hot, could do with an air-condition for the summer. Overall, we enjoyed our stay, we will come again. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Cami, Miami

Travelled with family
Disliked: Staff & service, property conditions & facilities
no a/c was brutal
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night, as we went to an event at the O2. All the staff were incredibly friendly & helpful. There were no issues, but an earlier check-in, to get rid of bags would have been useful. The room was clean and tidy. Very functional. Good facilities, from what we heard, but as it was only a short stay, didn’t use them. I would definitely recommend👍
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to DLR, handy for getting into London. Room was very clean, bed comfortable. However the clue as in the title... studio room. Not much space at all. Bed was up against one wall, so one of us had to climb over. Shower room was very small, had to come out to dry off properly after the shower. No air conditioning, just a small desk top fan. If staying more than one night would definitely recommend a larger room if available. Staff lovely, very professional, friendly and helpful. Didn't use any other facilities so cannot comment on them.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
The room was exceptionally hot. The noise from the nearby DLR meant we either had to have the window closed, and be really hot, or have the window open, but have excessive noise. The bathroom was tiny.
Stayed 1 night in Aug 2024

10/10 Excellent

georgia

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024