Along with express check-in, this smoke-free guesthouse has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay.
The Close Airport offers 6 accommodations with complimentary toiletries. This Hayes guesthouse provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
Our customers tell us they enjoy the overall property condition at The Close Airport. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
Free WiFi
Free self parking
14 minutes by car from Windsor Castle and 13 minutes from Royal Botanic Gardens, Kew
Airport shuttle service available for a fee
The Close Airport offers its guests a garden, express check-in, and express check-out. Public spaces have free WiFi. Self parking is free.
This 3-star Hayes guesthouse is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Onsite parking available only on request
Free self parking on site
Guest services
Housekeeping (once per stay)
Outdoors
Garden
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private or shared bathroom
Shower
Towels provided
Food and drink
Shared kitchen access
More
Heating
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 25
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
We should mention
Children 5 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
London Heathrow Airport Rooms H.C C&P Guesthouse Hayes
London Heathrow Airport Rooms H.C C&P Guesthouse
London Heathrow Airport Rooms H.C C&P Hayes
London Heathrow Airport Rooms H.C C&P
London Heathrow HC C&P
The Close Airport Hayes
The Close Airport Guesthouse
The Close Airport Guesthouse Hayes
London Heathrow Airport Rooms H.C by C P
The Close Airport Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I have stayed to check in until midnight And heating is not working Dirty poor service
Redwan
Stayed 2 nights in Apr 2024
6/10 Okay
Rhonda
Travelled with group
29 Mar 2024
Disliked: Property conditions & facilities
After we completed to million mile march getting to the house we were feeling like pack mules that had just been herded across the desert. We did give it a cute name though “Jack The Ripper Prospect House”. Baby we was so deep in the hood I got to watch Fridays live out of the window.
This is not an hotel bit a home stay.
It has an old wretched bed for one that they class as double with springs underneath the sheets that they call a mattress, a chair and a tiny table. No wardrobe , no basis amenities and shared bathroom.
Please do not advertise this as an hotel any longer. The receptionist is also very very rude. The so called hotel debited my card with another £26. I do not know what for.
Amudat
Stayed 2 nights in Feb 2024
2/10 Terrible
Graeme
17 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Not impressed.
Booked a deluxe double room. Definately not what we got. Room was so tiny. Enough room for a double bed and not much more. Definately not for 2 people with luggage. Heater barely worked. Location good for getting back to heatrow but not much more. Would not stay here again. Definately not in tiny room 5. Should be a single room at best. Sent a message about dis satisfaction but no response. Lots of messages before the stay about confirming identity and account details for a security deposit though.
I didn't expect it to be this bad. I found condom in the room even if it was new, but I felt disgusted, the wardrobe is filled with things belonging to the owner so i put my staff on the floor. The kitchen is not clean. The cooker is not working, and because I have a heart condition, I can't order food from out that contains salt. I wanted to cook something for dinner, but unfortunately. The kettle is so dirty that no one can use it. The toilet is not clean. Bed and pillows were acceptable
After receiving the notification that the accomidation was booked i was dropped off in a dark and unwelcoming area.
I knocked on the door rang the bell and knocked on womdows for 15 minutes before thinking of reporting this as a scam abd rebooking into another motel.
Eventually a voice comes (i guess the management)over the intercom askimg me to log on. I had to use their wifi and pray my low battery on my phone held out and didn't die.
I had to put photos of ID and bank account details into a wattsapp message?! I ended up getting a code for door. Had to see in the dark with no lights.
Then i had to find my key? I asked the neighbours who were no help and luckily another person at the place showed me where to get the key and where the code was.
Absolute joke. Wont be back.