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The Close Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Close Airport

Business Double Room, 1 Double Bed | Shared kitchen facilities
Shared kitchen facilities
Interior detail
Exterior
Deluxe Triple Room (Room 3)

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
10 Harlington Close, Hayes, England, UB3 5BW
  • Airport Bowl
    12 min walk
  • London Motor Museum
    4 min drive
  • Stockley Park
    6 min drive
  • London (LHR-Heathrow)
    8 min drive

Room options

View all photos for Deluxe Triple Room (Room 3)

Deluxe Triple Room (Room 3)

Deluxe Triple Room (Room 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room (Room 6)

Deluxe Triple Room (Room 6)

Deluxe Triple Room (Room 6)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (Room 4)

Deluxe Twin Room (Room 4)

Deluxe Twin Room (Room 4)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room (Room 1)

Deluxe Triple Room (Room 1)

Deluxe Triple Room (Room 1)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room (Room 2)

Deluxe Double Room (Room 2)

Deluxe Double Room (Room 2)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room, 1 Double Bed

Business Double Room, 1 Double Bed

Business Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Room 5)

Deluxe Double Room (Room 5)

Deluxe Double Room (Room 5)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis London Heathrow Airport

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (2261)
The price is €79
for 1 night
includes taxes & fees
6 Jan - 7 Jan
ibis London Heathrow Airport

About this property

The Close Airport

Hayes guesthouse in Heathrow Villages with free parking
Along with express check-in, this smoke-free guesthouse has express check-out and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay.
The Close Airport offers 6 accommodations with complimentary toiletries. This Hayes guesthouse provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
Our customers tell us they enjoy the overall property condition at The Close Airport. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas and free self parking, plus a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Free self parking
  • 14 minutes by car from Windsor Castle and 13 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
The Close Airport offers its guests a garden, express check-in, and express check-out. Public spaces have free WiFi. Self parking is free.

This 3-star Hayes guesthouse is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Return airport shuttle (surcharge)

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Shared kitchen access

More

  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

London Heathrow Airport Rooms H.C C&P Guesthouse Hayes
London Heathrow Airport Rooms H.C C&P Guesthouse
London Heathrow Airport Rooms H.C C&P Hayes
London Heathrow Airport Rooms H.C C&P
London Heathrow HC C&P
The Close Airport Hayes
The Close Airport Guesthouse
The Close Airport Guesthouse Hayes
London Heathrow Airport Rooms H.C by C P

The Close Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 12 out of 81 reviews" "
Rating 8 - Good. 22 out of 81 reviews" "
Rating 6 - Okay. 19 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 20 out of 81 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Stephen

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Shirley

Stayed 1 night in Jul 2024

8/10 Good

Araceli

Stayed 1 night in Jul 2024

2/10 Terrible

Redwan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed to check in until midnight And heating is not working Dirty poor service
Stayed 2 nights in Apr 2024

6/10 Okay

Rhonda

Travelled with group
Disliked: Property conditions & facilities
After we completed to million mile march getting to the house we were feeling like pack mules that had just been herded across the desert. We did give it a cute name though “Jack The Ripper Prospect House”. Baby we was so deep in the hood I got to watch Fridays live out of the window.
Stayed 1 night in Mar 2024

10/10 Excellent

Robin singh

Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 1 night in Mar 2024

2/10 Terrible

Neelam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To much noises, very difficult to get in for checking so much confusion! In the room no where to hand the towels and clothes! Very dissatisfied
Stayed 1 night in Mar 2024

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Amudat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not an hotel bit a home stay. It has an old wretched bed for one that they class as double with springs underneath the sheets that they call a mattress, a chair and a tiny table. No wardrobe , no basis amenities and shared bathroom. Please do not advertise this as an hotel any longer. The receptionist is also very very rude. The so called hotel debited my card with another £26. I do not know what for.
Stayed 2 nights in Feb 2024

2/10 Terrible

Graeme

Liked: Cleanliness
Disliked: Staff & service
Not impressed.
Booked a deluxe double room. Definately not what we got. Room was so tiny. Enough room for a double bed and not much more. Definately not for 2 people with luggage. Heater barely worked. Location good for getting back to heatrow but not much more. Would not stay here again. Definately not in tiny room 5. Should be a single room at best. Sent a message about dis satisfaction but no response. Lots of messages before the stay about confirming identity and account details for a security deposit though.
Stayed 1 night in Feb 2024

2/10 Terrible

Ilham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't recommend
I didn't expect it to be this bad. I found condom in the room even if it was new, but I felt disgusted, the wardrobe is filled with things belonging to the owner so i put my staff on the floor. The kitchen is not clean. The cooker is not working, and because I have a heart condition, I can't order food from out that contains salt. I wanted to cook something for dinner, but unfortunately. The kettle is so dirty that no one can use it. The toilet is not clean. Bed and pillows were acceptable
Stayed 1 night in Feb 2024

6/10 Okay

David Junior

Stayed 1 night in Dec 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023

8/10 Good

William

Stayed 1 night in Oct 2023

10/10 Excellent

Valerie L

Stayed 1 night in Oct 2023

2/10 Terrible

Shafici abdualhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Maurizio

Stayed 1 night in Jul 2023

10/10 Excellent

Dylan

Stayed 1 night in May 2023

2/10 Terrible

Daisuke, Singapore

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. I could not stay and needed to book another hotel. Please refund smoothly.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Apr 2023

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
After receiving the notification that the accomidation was booked i was dropped off in a dark and unwelcoming area. I knocked on the door rang the bell and knocked on womdows for 15 minutes before thinking of reporting this as a scam abd rebooking into another motel. Eventually a voice comes (i guess the management)over the intercom askimg me to log on. I had to use their wifi and pray my low battery on my phone held out and didn't die. I had to put photos of ID and bank account details into a wattsapp message?! I ended up getting a code for door. Had to see in the dark with no lights. Then i had to find my key? I asked the neighbours who were no help and luckily another person at the place showed me where to get the key and where the code was. Absolute joke. Wont be back.
Stayed 1 night in Apr 2023

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for one night before we went on our holiday, though there was only 1 glass and 2 mugs for 2 people
Stayed 1 night in Feb 2023

2/10 Terrible

Juanne

Stayed 1 night in Jan 2023

4/10 Poor

Elaine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is clean, it was a bit tricky to get in the door and we totally missed that we needed to check in again by showing our passport to the camera by the door. Kitchen: Great that there was cutlery and plates etc. There were no paper products to wipe anything off. The “dish towel” was a pillow case. The “sponge” that I assume was left for our use in the kitchen was obviously very old and used. I had to hunt through the cupboards to find the housekeeping cleaning products to replace it. No hand sanitizer or any other cleaner except dish soap. The bathroom: This,I feel, was NOT communicated in the hotel ad as being SHARED between 3 ( or more?) rooms. Had I been aware, I would NOT have booked this property. Also clean but no bath mat - a tile floor is slippery when wet. The tub is VERY high and difficult to “climb” into also there is nothing on the bottom of the tub which ,again, is slippery when wet. This could be a liability if there is an injury. The shower works fine when handheld but is impossible to use hands free as it slides down as soon as the water is changed from tub to shower. This means that water sprays EVERYWHERE and gets the floor wet. Again, a liability. Bedroom: Beds were clean Disappointing there is no media (TV, radio etc) of any kind but it was not promised. There are no hooks to hang clothing or towels anywhere. This was listed as a hotel but it was a converted residence on a housing estate. No private bathroom