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The Chelsea Harbour Hotel and Spa

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chelsea Harbour Hotel and Spa

Exterior
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Balcony
TV
Premium bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Bar
    Bar

Explore the area

Map
Chelsea Harbour, London, England, SW10 0XG
  • Stamford Bridge Stadium
    13 min walk
  • Natural History Museum
    6 min drive
  • Sloane Square
    6 min drive
  • London (LHR-Heathrow)
    32 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite River View King

Suite River View King

Suite River View King

  • 48.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Marina View King

Suite, Marina View King

Suite, Marina View King

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Abingdon & Kensington Penthouse Suite

Abingdon & Kensington Penthouse Suite

Abingdon & Kensington Penthouse Suite

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Marina View Twin

Premium bedding, minibar, in-room safe, desk

Suite, Marina View Twin

  • 44.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, River View Twin

Premium bedding, minibar, in-room safe, desk

Suite, River View Twin

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Chelsea Suite Twin

Chelsea Suite Twin

Chelsea Suite Twin

  • 40.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Chelsea Family Balcony Suite

Premium bedding, minibar, in-room safe, desk

Chelsea Family Balcony Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Savile Penthouse Suite

Savile Penthouse Suite

Savile Penthouse Suite

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chelsea Suite King

Chelsea Suite King

Chelsea Suite King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Kings Penthouse Suite

The Kings Penthouse Suite

The Kings Penthouse Suite

  • 175 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Park Plaza Westminster Bridge London
Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (3434)
The price is €386
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Park Plaza Westminster Bridge London

About this property

The Chelsea Harbour Hotel and Spa

Riverwalk London hotel in Hammersmith and Fulham with a marina
Along with a marina, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
The Chelsea Harbour Hotel and Spa offers 158 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
The Chelsea Harbour Hotel and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at The Harbour Bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the size of the accommodations and the location
  • 7 minutes by car from Hyde Park and 9 minutes from Buckingham Palace
The Chelsea Harbour Hotel and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 6071 square feet (564 square meters) and includes a conference center. A fitness center, a sauna, and a terrace are also featured at the luxury The Chelsea Harbour Hotel and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM.
The Harbour Bar - This lobby lounge specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 85.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 25.00 for adults and GBP 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Harbour Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (6071 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Marina on site
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 24 to November 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 65 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Valet parking fee: GBP 85.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The cost of an extra bed does not include breakfast.
Children are permitted in the spa from 9:30 AM to noon and 3-5 PM daily.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chelsea Harbour Wyndham
Chelsea Wyndham Harbour
Wyndham Chelsea Harbour
Wyndham Chelsea Harbour Hotel
Wyndham Chelsea Harbour Hotel London Grand
Wyndham Grand London Chelsea Harbour
Wyndham Harbour Chelsea
Wyndham London Grand Chelsea Harbour
Wyndham Grand London Chelsea Harbour Hotel London
Chelsea Harbour Hotel
Chelsea Harbour
The Chelsea Harbour Hotel London, England
The Chelsea Harbour Hotel
The Chelsea Harbour Spa London
The Chelsea Harbour Hotel and Spa Hotel
The Chelsea Harbour Hotel and Spa London
The Chelsea Harbour Hotel and Spa Hotel London

The Chelsea Harbour Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 120 out of 1000 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly-Ann

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

May

Travelled with family
Liked: Property conditions & facilities
It’s a nice hotel but I didn’t like the housekeeping and room service aren’t 24/7
Stayed 2 nights in Aug 2024

8/10 Good

neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could have been a little more helpful when we arrived but overall they were very good
Stayed 1 night in Aug 2024

8/10 Good

riyaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all It was good good prompt service at bell desk and restaurant had a good time till last day after checking out forgot my daughter laptop and at front desk attendant spoiled Everything by asking unnecessary question claiming for security reason but I apologize he was being over smart .
Stayed 8 nights in Jul 2024

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Clean and good facilities. More then happy with our stay
Stayed 1 night in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
In disrepair, poor service... but still OK.
I normally don't review on here but I had to let people know this hotel is disrepair and the service is quite bad. Ultimately it was fine for the price but only because the staff had no idea they switched us to a 2-room suite. I argued with them upon checkin because they had no idea what they were giving us. When I gave in and accepted, and we got to the room, it was 100% different than how they described it. They just had no clue. Hotel staff is bad at answering the phone. Shower was broken 2/4 nights. Elevator down button didn't work. Many other broken things or missed details. Not a 5-star experience. Again, this hotel cannot charge a premium price even though it's supposedly a 5-star hotel. When you get there, you find out why. Very poorly run property. Too bad, because it's otherwise nice and in a nice area. We didn't mind being a little far from the city center, but only because the price was cheap.
Stayed 4 nights in Jul 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional staff, dirty rooms, won’t recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

wayne, UPPER NORWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway in London.
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Amazing stay lovely staff always very help full
Stayed 1 night in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, not the cheapest but definitely great value. Now my ‘go to’ hotel in London.
Stayed 2 nights in Jul 2024

10/10 Excellent

MAHMOUD

Stayed 8 nights in Jul 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely stay in a great hotel. Room was not available until 5pm which shouldn’t be the case in this type of hotel, but otherwise it was fabulous and staff were excellent
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Matthew

Stayed 1 night in Jul 2024

4/10 Poor

Norman, CAMBRIA HEIGHTS

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property and the staff were fine with one major exception. The room advertised indicated it slept 4 (king suite) there was a king size bed and sofa the sofa was not a pullout bed it was a sofa so if 3 sleep in the king size bed and one on the sofa I guess that's 4 but that's not right. When I complained I was told my only option was to rent a bed for 65 pounds per night. Seems like they could have extended a courtesy I mean it's not like bed is costing them money but they would not. I paid it and Expedia refunded it to me Thankyou Expedia. But I did not appreciated being nickeled and dimed this way. I also made it clear to the hotel that I had 4 guests because when I booked it mistakenly said 2 travelers. Expedia put in a notification that I had 4 travelers and they said they received the notification and brushed it off and said it's just a request and means nothing to them. To be clear I spoke with a manager not a clerk. The 65 pounds to me is not the issue it was that it was that they apparently felt I had no choice so let's squeeze another 65 pounds from him. Not the way to build a customer relationship that would want to make me stay there again. didn't need to profit from it but they chose to.
Stayed 4 nights in Jul 2024

10/10 Excellent

CH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ELENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel and staff is very good. We will be staying there again for sure.
Stayed 6 nights in Jul 2024

2/10 Terrible

Abbey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay was deeply disappointing due to the poor service provided by Azhur and the front desk staff. From the beginning, it was clear they did not have our best interests at heart. We dropped off our bags at 1pm and confirmed that our room would be set up for three people. This had been assured via email by Bia Bunch. However, at 5pm, the room was set up for only two. Bianca at the front desk assured us this would be fixed by our return from dinner. When we returned at 11pm, nothing had been done. Azhur and Bianca promised to bring up sheets to make the sofa bed. After 30 minutes of waiting, we had to call and chase them, wanting only to sleep. By midnight, Azhur arrived, only to discover that our "sofa bed" was just a sofa. This is unacceptable for a 5-star hotel, especially since we paid for a suite to accommodate four and had written confirmation for three. Their only response was that they were fully booked and nothing could be done. This is not an appropriate response. As a result, I had to sleep on an uncomfortable sofa with makeshift bedding. My sleep was disrupted, and my experience was ruined by having to chase staff for basic accommodations until midnight. I am profoundly disappointed with the customer service at The Chelsea Harbour Hotel. Smita at the front desk acknowledged the unacceptable nature of our experience and assured us that a full refund would be approved, we are still waiting, after chasing.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely go back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Raina

Stayed 2 nights in Jul 2024