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Star Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Star Hotel

Triple Room
Exterior
Exterior
Exterior
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Shepherd's Bush Empire
    8 min walk
  • Eventim Apollo
    10 min walk
  • Olympia Conference and Exhibition Centre
    14 min walk
  • London (LHR-Heathrow)
    27 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 10 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free WiFi in public areas, and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Free cots/infant beds

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters/chargers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 293 out of 478 reviews" "
Rating 8 - Good. 145 out of 478 reviews" "
Rating 6 - Okay. 30 out of 478 reviews" "
Rating 4 - Poor. 7 out of 478 reviews" "
Rating 2 - Terrible. 3 out of 478 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time. Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, if a little dated. In a convenient location with easy access to public transport. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to Par. Even for a 2 Star accommodation
very poor experience. The door handle literally came off the door and into my hands when I first accessed the room. 2 out of 3 days, room service did not come in. the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug??? In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, very close to transport and shopping options
Stayed 7 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
it's just so cute and quaint and walking distance from the hammersmith station
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dreydon

Travelled with family
Liked: Cleanliness, staff & service
Overall my mother and I liked our stay here, especially thanks to the staff that really looked after us. However, it is a particularly noisy area on London and the rooms could be improved in a couple of ways. But you should be aware there are new owners and they're in the process of improving things and are very responsive to any guest requests and feedback.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Great location and value, worked great for a few days trip to London, family of four.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service very clean
When arrived lady on reception Lilyanna i think changed our room as my husband has trouble climbing stairs. Also we left our luggage and my husband forhot his jacket and they messaged to say we had left it. We collected it with the case thanks Claudio we would recommend this hotel
Stayed 1 night in Jul 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 3 nights in Jul 2024

2/10 Terrible

Frederique

It was noisy. Neighbors next door moving around and talking during the night.
Stayed 1 night in Jul 2024

8/10 Good

Lina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but it is clean. Good location and reasonable price.
Stayed 1 night in Jul 2024

8/10 Good

Eileen

Stayed 3 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel in a great location.
Great location, close by to both Hammersmith and Shepherds Bush. Easy access, friendly staff, and just ideal for our short visit to London. Room had everything we needed, was comfortable, and no noise from traffic despite being on a busy road. Staff were very welcoming and helpful, and we would definitely consider the hotel for any future visits.
Stayed 2 nights in Jul 2024

10/10 Excellent

Esen

Liked: Cleanliness, staff & service, property conditions & facilities
Room small but has all the essentials. Very clean. Central location close to Hammersmith station, which has 4 different lines running through and lots of dining options around.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayeesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with everything you need. Right on the street, very close to Tesco and restaurants. Walking distance to the tube.
Stayed 2 nights in Jul 2024

6/10 Okay

Heidi

Travelled with family
Disliked: Amenities
It was a convenient location, but it was right on a very busy street and there was noise from the road 24/7.
Stayed 3 nights in Jul 2024

8/10 Good

Calvin L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made up the room every day, the room was clean and pleasant , the only drawback was with the bed,it was a double bed, which made it very tight for my husband and I...but the area was great close to transportation and restaurants
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really nice, clean and comfortable room. Bathroom had modern fittings and perfectly clean. We had a room at the back of the hotel which didn’t face the road and so I expect that made it quieter than road facing rooms. Lovely stay overall.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and looked after my luggage when I arrived early and then after I checked out as I had a later flight. Location was decent and equal distance walk from either Hammersmith tube or Shepherds Bush Market stations. Hotel was spotless and very quiet considering it is on a main road. My only very small negative was water pressure in shower wasn't very high but that is probably down to my own preferences. I would highly recommend this hotel and would definitely stay here in future.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aina, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating and communicated very well! Great stay!
Stayed 1 night in Jun 2024

10/10 Excellent

geraldine

Basic but clean
Friendly and easy check in. Good area in Hammersmith. No complaints
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Very basic room. Area around the property was very very noisy.
Stayed 4 nights in Jun 2024

4/10 Poor

salvador

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
2 star
Hotel is in a nice area and a 10 minute walk to the underground. They charge 8 Euro to use the air conditioner. Room was clean but some of the outlets did not work. Hotel is alright for a 1 night stay but I will not be staying here again.
Stayed 1 night in Jun 2024

8/10 Good

Maria Luisa Bexiga Churro Correia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. The only downside is the noisy high street day and night .
Stayed 4 nights in Jun 2024