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"Very close to my exhibition and tube. Nice restaurants local too " More

By a verified traveller on Sun 08 Mar 2020

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosy Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Hotel Description

During your stay at Seraphine Hammersmith Hotel, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas and dry cleaning service.

  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 6 minutes by foot from Thames River and a 4-minute drive from Kensington High Street

Seraphine Hammersmith Hotel ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Seraphine Hammersmith Hotel

Everyone (16) Couples (2) Family (2) Friends (1) Other (1)
4 out of 5
Very close to my exhibition and tube. Nice restaurants local too

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Kabita Rai

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Lovely “homely” room, didn’t feel like a hotel. Staff were very friendly. Excellent location with lots to do in the evening.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by ron

Thank you very much. Regards, Ronnie

5 out of 5
Cant fault this hotel, staff were very friendly, rooms were small (expected for the location) but spotless and comfortable. Perfect for eventim apollo gigs and underground stations. Would definitely book again

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Ronnie

Dear Guest thank you for your wonderful comments. Regards, Ronnie

3 out of 5
Very comfortable and well appointed room. Fire alarm at 7.15am (toaster) couldn't be switched off by staff in dining area. meant I had to leave unexpectedly early for my morning appointment and pay for a breakfast elsewhere.

Posted by on 7 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Ronnie

Dear guest thank you for your feedback and unfortunately the reason for a fire alarm was due to a guest burning his toast. Breakfast is actually complimentary and you could have taken a grab and go box. regards Ronnie

4 out of 5
A bit run down carpets had stains, kettle didn’t work.

Posted by , from UK on 24 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Ronnie

Thank you for your feedback and we will certainly look into the points raised. regards Ronnie

5 out of 5
Nice hotel in nice location, i was glad to stay there.

Posted by on 9 Oct 2018

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Comment from Hotel Management

10 Oct 2018 by Ronnie

Thank you :)

2 out of 5
Hotel shower did not drain and bathroom was flooded. Not the cleanest hotel.

Posted by on 25 Sep 2018

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Comment from Hotel Management

25 Sep 2018 by Shanil Velliani

Dear Guest, Thanks for your feedback, sorry to learn about housekeeping issue. We will certainly address that with our housekeeping team and you will see the difference in your next stay with us. Regards,

2 out of 5

2 star hotel with 4 star reference

Pros: only is the location.
Cons: Everything. Breakfast, Crew, Facilities, cleanliness,
Location: Is close to the tube with some local Pub. Not much things to do nearby accept drin or eat out.
Hotel has a 4 star given, however the facilities, the room, the cleanliness general is very poor. I would downgrade it to 2 star. The breakfast is a joke. Brad, some butter, sometimes ham, but the personal try to save the money so once the plate is over they don't offer more. Furniture general very old, not a 4 star. Hotel Staff is very unfriendly. Never seen such a poor and bad quality Best Western hotel. Can not recommend this hotel.

Posted by , from Zürich on 26 Feb 2018

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Comment from Hotel Management

2 Mar 2018 by ron

Dear guest Thank you for your feedback and I do apologise if we did not meet your expectations. breakfast is actually complimentary with choice of juice, croissants, cheeses, ham, salami fresh fruit, choice of yoghurts and a huge selection of teas and coffee. All this for free!!!!!! regards, Ronnie

1 out of 5

The room was like a cupboard couldn't even move

Pros: Location was good, main road of Hammersmith. Room was clean it has to be said. That's about it I guess
Cons: Tiny room/ can't sit on the toilet without your knees touching the sink/ can't access tv hdmi input/ AC system just unpredictable had to move hotels.

Posted by , from london on 26 Oct 2016

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5 out of 5

Nice Hotel

Feel good. Preferred for Stay. We stay two days, Nice

Posted by on 30 Aug 2016

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About the Seraphine Hammersmith Hotel

Location 84 King Street, London, England W6 0QW

Property Features

Seraphine Hammersmith Hotel offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. Seraphine Hammersmith Hotel also features a front desk safe, a porter, and a television in common area. A complete renovation of Seraphine Hammersmith Hotel was completed in January 2023. This 3-star London hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • Built in 2010
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kensington (Olympia) Underground Station (2 km / 1.3 mi)
  • Metro station: Hammersmith Station (0.4 km / 0.3 mi)

Room Amenities

Seraphine Hammersmith Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted.

  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 10.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Hammersmith
  • Best Western Hammersmith Hotel
  • Best Western Plus Seraphine
  • Best Western Plus Seraphine Hammersmith
  • Best Western Plus Seraphine Hammersmith Hotel
  • Best Western Plus Seraphine Hotel
  • Best Western Seraphine Hotel Hammersmith
  • Hammersmith Best Western Hotel
  • Seraphine Best Western
  • Seraphine Hammersmith
  • Best Western Plus Seraphine Hammersmith Hotel London
  • Best Western Plus Seraphine Hammersmith London
  • Seraphine Hammersmith Hotel Sure Hotel Collection Best Western
  • Seraphine Hotel Sure Hotel Collection Best Western
  • Seraphine Hammersmith Sure Collection Best Western
  • Seraphine Sure Collection Best Western
  • Best Western Plus Seraphine Hammersmith Hotel
  • Seraphine Sure Collection Best

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
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