Sapphire Hotel

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Housekeeping

Free WiFi

Business services

Explore the area

35 Shepherds Bush Road, London, England, W6 7LU

Shepherd's Bush Empire
4 min walk
Westfield London Shopping Centre
12 min walk
Eventim Apollo
14 min walk
London (LHR-Heathrow)
28 min drive

Room options

Single Room, Private Bathroom

Sleeps 1
1 Twin Bed

Twin Room, Private Bathroom

Sleeps 2
2 Twin Beds

Double Room, Private Bathroom

Sleeps 2
1 Double Bed

Triple Room, Private Bathroom

17 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Free WiFi

Parking available

Housekeeping

24/7 front desk

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with a 24-hour front desk, near Westfield London Shopping Centre

Concierge services, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a TV in a common area.

Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Sapphire Hotel. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas and concierge services.

Free WiFi
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 2-minute drive from Westfield London Shopping Centre and 7 minutes from Hyde Park

As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in a common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 10 ft (GBP 8.5 per day)
Street parking available

Family friendly

DVD player
Fridge
Soundproofed rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Turndown service

Business services

Computer station

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

DVD player
LED TV
Satellite channels

Food and drink

Coffee/tea maker
Fridge

Desk
Desk chair
Iron/ironing board
Safe
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 20

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between 1:00 AM and 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 8.5 per day (10 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-in fee: GBP 20 for check-in between 1:00 AM and 2:00 AM
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

The check-in location differs from the property location. To check in, guests will need to go to 49 Shepherds Bush Road W6 7LU
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London

Sapphire London

Sapphire Hotel Hotel

Sapphire Hotel London, England

Sapphire Hotel London

Sapphire Hotel Hotel London

Sapphire Hotel Reviews

6.8

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Fionnuala

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pearl Hotel (A Great Find)

I stayed in the Pearl Hotel not Sapphire Hotel. It was a great find, just needed for somewhere to sleep, great value, and bed was super comfortable. Staff very obligeing, no problems, had luggage storage so before you could check in and when you checked out luggage could be left behind and collected again. This is a basic, clean, friendly place to stay, it was perfect for my needs Thank you Pearl Hotel.

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't stay here again

Booked a room in the Sapphire Hotel, upon check-in was told am staying in the sister hotel 3 doors down the road called the Pearl Hotel. The photos of the room in sapphire was part of the reason I booked cheap and nice room for 5 night's. No lift, stairs were steep and was given room on the top floor so getting my bag upstairs was exhausting, would recommend packing lightly. Walls of my room had holes and someone wrote on the walls. Ceiling in the shower had a hole filled with an empty plastic bottle. Every evening at front door there is a strong smell of weed, quite alot of groups of people standing about the outside streets. Constant sirens and people shouting in the street, really busy street. Housekeepers leaving hoovers, piles of laundry over the stairs. Pros. Walking distance to 3 underground stations, bus stops. Room had a tv which i was able to log into my netflix account etc, fan attacted to the wall room can get really hot, fridge was a great feature.

Stayed 5 nights in Aug 2024

8/10 Good

Samantha

Travelled with family

22 Aug 2024

Liked: Property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Mary Ann

21 Aug 2024

We stayed at sapphire hotel last aug 9 and it was very hot that night, the fan provided was covered in dust and did not feel safe to leave the windows open since we were on the ground floor. The bathroom drain was clogged and was very slow to drain the water so it got flooded after I showered.

Stayed 1 night in Aug 2024