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4.3 out of 5

"When we check in the young man at the desk was lovely " More

By a verified traveller on Fri 17 May 2024

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Renaissance London Heathrow Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Market Garden Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 13 minutes by car from Windsor Castle and 10 minutes from Thames River
  • Airport and local-area shuttle service available for a fee

Renaissance London Heathrow Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance London Heathrow Hotel

Everyone (7) Couples (1) Family (1)
4 out of 5
When we check in the young man at the desk was lovely

Posted by on 17 May 2024

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4 out of 5
Nice hotel everything was a good standard

Posted by on 5 Mar 2024

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5 out of 5

Posted by on 19 Nov 2023

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5 out of 5

Posted by on 20 Dec 2022

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4 out of 5

Posted by on 18 Sep 2022

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4 out of 5
Friendly staff. Good food.

Posted by on 1 Jul 2022

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4 out of 5
Ideal location, good price for rooms, better than expected foods, pleasant attentive staff.

Posted by , from Market Harborough on 20 Jan 2022

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Comment from Hotel Management

27 Jan 2022 by Renaissance London Heathrow Hotel

Hello, Thank you for choosing Renaissance. We are so happy that you have chosen to stay with us. Thank you for your lovely feedback. We hope you have a wonderful week ahead. Warm Regards, Renaissance London Heathrow Hotel

5 out of 5
Well functioning hotel and a comfortable spacious room

Posted by on 8 Jun 2024

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4 out of 5
I Loved the breakfast buffé, I liked that there where buses close by, I hated the fact that there's no attraction or food store close by except a gas station, but for the price of the hotel and the comfortability and quality, I think it was worth it's price, and I couldn't hear outside noise at all in to my room Wich was great. The hotel from the outside wasn't really that pretty but from the inside it looked more then descent, Window's where not able to be opened and AC is a bit cold and automatic so can't be turned up for longer time but definitely didn't have any bad experience with staff or hotel otherwise this time, hopefully not next time either, considering strongly of going back.

Posted by on 22 Aug 2023

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4 out of 5
The hotel was clean and very comfortable. The breakfast was also delicious. The room had air conditioning and the bed was perfect, we slept well. In addition, the service was very friendly. With a child, the location was fine, you could easily get to the airport by bus, only 4 minutes and McDonalds was next to the hotel. It was quite a long journey to the center of London, but it was easy to get to via the airport with different transport options.

Posted by on 9 Aug 2023

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About the Renaissance London Heathrow Hotel

Location Bath Road, Hounslow, England TW6 2AQ

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 18665 square feet (1734 square metres) and includes conference space. A 24-hour health club, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance London Heathrow Hotel. An airport shuttle at scheduled times and an area shuttle are available for a fee. Parking is available for a fee. This Hounslow hotel is smoke free.

  • 1 building
  • 710 guestrooms or units
  • 4 levels
  • Conference rooms
  • 18665 sq ft of conference space
  • 1734 sq. m of conference space
  • Built in 1973
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance London Heathrow Hotel offers 710 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. Each accommodation is individually furnished. 25-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.

Market Garden Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bar Eleven – This bar specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Cafe Cha – This coffee shop specialises in British cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Uncovered self-parking fee: GBP 15.00 per day
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Heathrow Airport
  • Renaissance Hotel Heathrow Airport
  • Hounslow Renaissance
  • Renaissance Heathrow
  • Renaissance Hotel Hounslow
  • Renaissance Hotel London Heathrow
  • Renaissance Hounslow
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel
  • Renaissance London Heathrow Hounslow
  • Renaissance London Heathrow
  • Renaissance London Heathrow
  • Renaissance London Heathrow Hotel Hotel
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel Hotel Hounslow

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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