Quality Hotel Hampstead

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Hotel Hampstead

Lobby
Exterior
Lobby
Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
5 Frognal, Hampstead, London, England, NW3 6AL
  • Freud Museum
    5 min walk
  • Stag City
    1 min walk
  • Finchley Road & Frognal Overground Station
    3 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

Standard Room, 3 Single Beds

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed and 1 Single Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Quality Hotel Hampstead

Hotel with free parking, a quick walk to Freud Museum
Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service, and a computer station are onsite.
Quality Hotel Hampstead offers 57 accommodations with safes and complimentary newspapers. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Quality Hotel Hampstead. During your stay, you're just a quick walk from Freud Museum. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Freud Museum and Hampstead Theatre
Quality Hotel Hampstead offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Quality Hotel Hampstead also features laundry facilities, dry cleaning/laundry services, and limo service. Limited free parking is available on a first-come, first-served basis.

This 3-star London hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hampstead Quality Hotel
Quality Hampstead
Quality Hotel Hampstead
Quality Hotel Hampstead London, England
Quality Hotel London
Quality Inn London
Quality Hotel Hampstead Hotel
Quality Hotel Hampstead London
Quality Hotel Hampstead Hotel London

Quality Hotel Hampstead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 489 reviews" "
Rating 8 - Good. 195 out of 489 reviews" "
Rating 6 - Okay. 42 out of 489 reviews" "
Rating 4 - Poor. 20 out of 489 reviews" "
Rating 2 - Terrible. 7 out of 489 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

nicky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect for what we needed but …
The hotel was located in a pleasant area, we arrived around 6.30pm and was able to easily park in the hotel parking at the back of the hotel. On arrival in reception, it looked clean, tidy and well presented. However there was no staff around at all. We rang the desk bell a couple of times and no one appeared. There was also no staff to be seen at the nearby bar despite people sitting in the area. Another family arrived shortly after to check in so I googled the hotel and called the number. The call was answered and a couple of minutes later someone came and checked us in. They were pleasant enough but perhaps slightly put out I had called to say we were waiting. Our room was on the top floor (4th) over looking the street. Clean, tidy and pleasant enough. The bed was a standard double so significantly smaller than our super king at home. The windows were wide open with no safety bars so if I wanted to jump out the 4th floor window I could’ve easily !!! The room had no air con and was quite hot so we had to keep the windows open which of course meant we heard constant traffic noise throughout the night. Overall it was ideally located for our purpose in a seemly nice well kept neighborhood. Clean and tidy and free parking. So yes I would stay again for the location behind our visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel maintained its usual quality
Stayed 1 night in Aug 2024

6/10 Okay

amit, pittsburgh

Liked: Cleanliness, staff & service
Small rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, but sometimes the front desk was absent which, even in a safe area, is not ideal if there is no-one to control who comes in. But great breakfast and breakfast staff, and great, large, comfortable room
Stayed 7 nights in Aug 2024

10/10 Excellent

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London one night break
One night stay. Nice and cozy
Stayed 1 night in Aug 2024

10/10 Excellent

Olufemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Aug 2024

10/10 Excellent

Kirstie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin!
Needed something practical and did exactly the job. Perfect! The LithuaniN staff at breakfast do an excellent job! I’d upstart there again if the need arose.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilima

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff , very helpful
Stayed 2 nights in Aug 2024

8/10 Good

Calvin

It needs air conditioning in the rooms, I will then give it 5 stars on everything,a fan does not do the job when the building fabric keeps the heat
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

gerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going down and ride front desk lady
The hotel has deteriorated considerably since my last visit. The room was so run down I asked to be moved and the next time was just as bad. Needs a real makeover and a last in the front desk could not have been less helpful if she tried. The exterior was clad in scaffold so perhaps it’s being painted but the rooms 102 and 395 both need a complete makeover. Only positive was the staff who prepare breakfast and do an outstanding job.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I'm visually impaired. The staff at breakfast were very helpful. This makes all the difference!
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Handy for the tube. Only one stop to Wembley, which is very handy.
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent sized comfortable room. Bed a bit narrow. Parking good but limited number of spaces (allowed me to leave car until lunchtime next day). Breakfast - food fine and staff worked very hard but room too small so crowded, only 1 coffee machine so queues, no bread/toast.
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service
It’s a basic hotel in a very convenient part of London. Really substantial breakfast. That was a highlight.
Stayed 4 nights in Jun 2024

10/10 Excellent

Emma

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

SEBASTIAO J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, lovely staff
Thank you for my recent stay. I was very impressed. Clean and tidy rooms, similar to a Premier Inn in style, clean and modern bathroom. I slept well and I normally struggle in hotels. The staff were also lovely and friendly. Great breakfast too. I’ll definitely stay again.
Stayed 1 night in Jun 2024