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Sino Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sino Hotel

Property entrance
Standard Double Room, 1 Double Bed
Exterior
Front of property
Interior

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
85, Shepherds Bush Rd, London, England, W6 7LR
  • Shepherd's Bush Empire
    7 min walk
  • Eventim Apollo
    12 min walk
  • Kensington High Street
    14 min walk
  • London (LHR-Heathrow)
    27 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds (Family of 5)

Free WiFi, bed sheets

Superior Room, Multiple Beds (Family of 5)

  • 22 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Studio, Multiple Beds

Free WiFi, bed sheets

Standard Studio, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Reception
Hotel Lily
Free WiFi
Parking available
Housekeeping
24/7 front desk
2.2 out of 5, (523)
The price is €101
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Lily

About this property

Sino Hotel

Guesthouse in London, near Kensington High Street
This smoke-free guesthouse features free WiFi in public areas. Housekeeping is available on request.
Sino Hotel offers 19 accommodations with hair dryers and fans. 32-inch LCD televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Sino Hotel, you'll be within walking distance of Kensington High Street. Features include free WiFi in public areas.
  • Free WiFi
  • Within a 15-minute walk of Kensington High Street and Westfield London Shopping Centre
Public spaces have free WiFi.

This 3-star London guesthouse is smoke free.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Guests will receive access codes via email from the property 1 day prior to arrival. Guests who book on the same day as check-in should contact the property directly by phone to receive their access codes.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

OYO Sino Hotel
Sino Hotel London
Sino Hotel Guesthouse
Sino Hotel Guesthouse London

Sino Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 32 out of 116 reviews" "
Rating 8 - Good. 22 out of 116 reviews" "
Rating 6 - Okay. 16 out of 116 reviews" "
Rating 4 - Poor. 18 out of 116 reviews" "
Rating 2 - Terrible. 28 out of 116 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nj

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS!
I only gave them 1 star because zero and negative 5 stars was not available! This was an absolutely horrifying experience! The property turned out to be an old house with individual rooms for rent, not a traditional hotel as we expected. We were placed in a basement room with no air conditioning, and it was unbearably hot. There was no one to greet us or help us check in nor did hotels.com send us a code to get in. A random person staying had to help us figure out how to get a hold of someone from the property. The entire place had a terrible odor, like unwashed armpits. We were so uncomfortable that we had to sleep sitting up because we felt unsafe, and our kids were in tears. Other guests expressed the same concerns. I feel misled by Hotels.com, as this was presented as a regular hotel. This place is not safe—avoid it at all costs! It was giving hotel Transylvania but worse!!
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I ever been in
Stayed 2 nights in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Local staff were very hepful and responsive. Property is older however was clean. Location is excellent! 3 tube stations within walking distance.
Stayed 2 nights in Jul 2024

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs many updates. Outside and hallway lights did not work. The stairway carpeting needs to be replaced. The faucet in our room was not bolted down only cauked on. The toilet paper holder was broke. The wall fans do not work and the small desk fan they provided would not blow any air around. We could not get the hot water valve to work. One of our friends was eventually able to get it unstuck. The out door seating area in front had duct tape all around. No soap holder in the shower and no towel rack. They only provide 2 large towels and no face towels.
Stayed 7 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this place. Simple and effective.
Stayed 1 night in Jul 2024

4/10 Poor

rachel

Travelled with group
Disliked: Staff & service, property conditions & facilities
There was absolutely no staff to assist us with things like restocking toilet paper and towels, the bathroom was so damp and musty, could barely breathe in there. The overall condition of the building, which wasn’t even the Sino Hotel but the Orlando Hotel next to Sino, was very poor and rundown. It looked unfinished or damaged. The stay was fine if you just need a bed and a place to dump your things, but it wasn’t pleasant.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London gig
I was down London for a gig
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend staying in this hotel.
The ground floor window did not lock and could be opened from the outside. The staff were very helpful and tried to fix the problem but the bodged repair job didn’t work. They said could not relocate me due to being fully booked and said my only other option was to cancel my reservation and go somewhere else (which I could not do due to a commitment that night). When I asked for a partial refund I was told the maximum I would get is 25%. Also very bad smell coming from the drains in the bathroom and the pillows are uncomfortable. I would not recommend staying in this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Yasemin

Stayed 1 night in Jul 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tanya Loretta

Travelled with family
Disliked: Staff & service
In a good location near the train lines. Busy street. Did not get email with door codes until arriving, which was a bit stressful as no reception. Stated they didn't have my email address but booked through Expedia and gave all my details. Could t get hotel number until going to the front door of hotel.
Stayed 2 nights in Jun 2024

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, area is not nice and not safe and takes 30 min to get anywhere, bed is extremely uncomfortable and bathroom has a bad smell
Stayed 6 nights in Jun 2024

10/10 Excellent

Valerija

Stayed 1 night in May 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
Found the check in easy enough and had no problems with the keyless entry. Room was clean and the beds were very comfy. We also had a lovely view from the room with being on the top floor. Overall we had a great stay and would definitely stay here again
Stayed 3 nights in May 2024

6/10 Okay

rebecca

Travelled with family
Disliked: Staff & service
Cosy and just big enough for what we needed but not the cleanest in the bathroom and no hand soap either. Took over an hour to get the access codes so we werent able to get in for a while
Stayed 2 nights in May 2024

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded All Expectations.
The staff were first class, loved the free personal touches (toiletries, welcome card with chocolate among other things) and fantastic location for public transport, shops etc. I will definitely be returning at a later date and happily recomend to others.
Stayed 3 nights in May 2024

4/10 Poor

Hugo

Stayed 2 nights in May 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Gary

Liked: Staff & service, amenities
After reading the reviews my main concern was not being able to access the property as it is unmanned. The email with door codes and access details never arrived so before i was due to head to the property i called and they sent the email straight away. Access was then quite easy. Likes: Location Little details like toothpaste, ear buds, nail file, toothbrush Clean Price Customer service over the phone pleasant and helpful Dislikes: Smell of drains Dated and worn decor Road noise No hot water when showering at 6.30 before going out but hot water in the morning None of these would prevent me from staying again
Stayed 1 night in May 2024

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed traveller
We received all our checkin info via email which was very good Upon arrival we used the keycode to enter the property which was very easy. On entering the room we found it occupied with staying guest There were phone and whatsapp numbers provided no of which were answered when we called After 40 minutes of trying to get hold of someone we were told by another guest to go next door as there were staff in the adjoining building We were given a different room and checked in The room was smaller than the first one with damp marked walls, musty smell The electrical items were all of of date on the safety check some by over a year Standard was not good overall The roos were very noisy and we could hear the other guest all through the night Not very nice stay We did receive a call from the customer service the following day so I guess they knew there had been an issue with the check in and rooms
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
In a pinch it will do.
Glad we only needed it for 2 nights as I can’t imagine staying longer. The shower took 10 minutes to get WARM once you were even able to get IN the shower as the door didn’t open all the way and also didn’t close properly.
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Check in issues
Check in was a hassle. We waited for 30 mins to have someone coming over and helped us get into our room
Stayed 1 night in Apr 2024