Adults-only London hotel in Newham with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Other amenities include multilingual staff.
Epsilon Hotel offers 38 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Our customers tell us they enjoy the overall property condition at Epsilon Hotel. During your stay, you'll be within walking distance of Westfield Stratford City. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
Free WiFi
Enjoy drinks at the bar/lounge
English breakfast served daily for a fee
Services include luggage storage
12 minutes by foot from Westfield Stratford City and a 4-minute drive from London Stadium
Epsilon Hotel offers its guests multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
This 3-star London hotel is smoke free.
For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:00 AM.
English breakfast available for a fee daily 7:00 AM–9:00 AM: GBP 8.50 per person
1 bar
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Valid credit or debit card must be presented by the cardholder at check-in. All guest must carry their Valid Government ID proof for Hotel Check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 8.50 per person
Early check-in fee: GBP 10 (subject to availability)
Late check-in fee: GBP 10 for check-in between 11:00 AM and noon
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
We should mention
This is an adults-only property and guests under 18 years old aren't allowed.
Property is also known as
Epsilon Hotel London
Epsilon Hotel
Epsilon London
OYO Epsilon Hotel London
OYO Epsilon London
OYO Epsilon
Hotel OYO Epsilon Hotel London
London OYO Epsilon Hotel Hotel
Hotel OYO Epsilon Hotel
Epsilon Hotel
OYO Epsilon Hotel
Epsilon Hotel Hotel
Epsilon Hotel London
Epsilon Hotel Hotel London
OYO Epsilon Hotel Stratford
Epsilon Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Never got to stay here. Front desk said they don’t have my reservation even tho I paid for it. The lady was extremely rude with an attitude also. After being on a plane for 7 hours, all I wanted to do was rest. I should’ve listened to the other reviews that said they don’t honor their reservations. It’s completely true.
Booked a room on New Years Eve through Expedia but on arrival the receptionist told us that there was no booking because they no longer worked with Expedia. They did not help us and just told us that they had no rooms left. We spent the next 2 hours on New Years Eve in their lobby trying to find a room somewhere else, there were happy to ignore us and offered no help.
On leaving we saw another couple who had exactly the same problem and the receptionist just turns them away on New Years Eve similar to us.
Be very careful booking here
How about honouring the bookings that were made a year ago, but they decided to ignore after allegedly taking over the hotel. Even though the signage was still all OYO Ellipse, they claimed not to be, and to have no dealings with Hotels.com leaving us without a room or any support. Absolutely disgusted!
As per other reviews about this hotel there are bed bugs in the room, I am covered in painful bites following my stay (photographs provided to hotels.com). Some other issues with the stay regarding noise; loud music being played until the early hours and the door alarms going off every time the doors do not shut properly (which is almost every time a door closes) however was willing to overlook these issues but unfortunately the bed bugs and bites are very concerning so I feel I have to leave this review as I wouldn’t want any other travellers staying in this hotel to suffer.
Lift not working and room on third floor. Ceiling damp stained and peeling. Bedding made me itch. Not enough pillows. Bathroom small. Room entered by other guests by mistake at 2am. Not really worth over £200 for the night. Complimentary breakfast, sort of made up for disturbed night.
Verified traveller
Stayed 1 night in Dec 2021
6/10 Okay
Tina
Travelled with partner, Travelled with group
2 Dec 2021
Liked: Staff & service
Disliked: Property conditions & facilities
I like the style of hotel. The rooms are abit dated. My room had a huge hand print and quite a few stains on the wall I tried to clean myself. Walls need to be repainted.
Stains on the carpet also.
Holes in furniture too.
Sheets/duvets were very thin considering its very cold but I guess you get what you pay for :)
I would stay again if those issues I mentioned were rectified.
Owner and receptionist were lovely.
I can imagine when it first opened it was
lovely! Just needs to be updated.
Tina
Stayed 1 night in Nov 2021
2/10 Terrible
Vinicius
29 Nov 2021
Disliked: Cleanliness, staff & service
Didn’t like the service ! Needs to be more professional !
Staff nice enough but I wouldn't recommend staying here unless you want to end up covered in bed bug bites like I have. Currently in the process of requesting a full refund.
Very Rude receptionist. Started arguing with me about Photo ID and threatened to not allow me in. Tried to over charge by more than double for a 1 hour earlier check in. Put us on the top floor and hotel had no lift. The shower was broken, there was one pillow and one towel for two of us. Very noisy. Overall the worst hotel, I have stayed in, that includes all hostels I have been in.
the room we stayed in was not clean and was next to what sounded that a generator so was extremely loud and noisy all night which meant not sleep for 2days. The shower did not work very well and it took me 15 minutes to have a shower when normally takes 4 minutes. The tiles in the bathroom were not cleaned as I could see what I think was blood on them and the carpets were dirty