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Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The great public transport around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants and a gym are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Artisan
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • 6 minutes by foot from Eventim Apollo and a 4-minute drive from Westfield London Shopping Centre
  • Pets welcome for a fee (restrictions apply)

Novotel London West ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel London West

Everyone (4) Couples (1) Family (1)
4 out of 5

Posted by on 4 Oct 2020

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Comment from Hotel Management

13 Oct 2020 by Guest Experience

Good morning. Thank you for you score. We hope next time it will be 5 out of 5. Have a great day.

4 out of 5
sijainti hyvä

Posted by on 8 Nov 2022

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4 out of 5
-

Posted by on 22 Jun 2022

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Comment from Hotel Management

6 Jul 2022 by Lea, Guest Relation Manager

Dear Cedric, Thanks for taking the time to send us a great rating. We are glad your stay was great. Thank you again. We hope to welcome you back for a return visit

4 out of 5
Gutes preis/leistungsvergältnis, matrstze etwas hart aber ok

Posted by on 19 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Guest Services

Thank you for your feedback. Have a nice day ahead.

4 out of 5

Posted by on 9 Feb 2020

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Comment from Hotel Management

9 Feb 2020 by Guest Services

Thank you very much for your feedback. Have a nice day ahead.

3 out of 5

Posted by on 13 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Guest Relation Officer

Thank you for taking the time to review us.

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 33 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 53820 sq ft of conference space
  • 5000 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kensington (Olympia) Underground Station (1.1 km / 0.7 mi)
  • Metro station: Hammersmith Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London West offers 630 air-conditioned accommodations with iPod docking stations and minibars. 55-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Artisan – This restaurant specialises in international cuisine and serves lunch and dinner.

Aroma – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London West Novotel
  • Novotel Hotel London West
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West England
  • Novotel London West Hotel London
  • Novotel London West Hotel
  • Novotel London West Hotel
  • Novotel London West London
  • Novotel London West Hotel London

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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