Novotel London West

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Parking available
Bar

Explore the area

1 Shortlands, Hammersmith, London, England, W6 8DR

Eventim Apollo
‪6 min walk‬
Westfield London Shopping Centre
‪5 min drive‬
Hyde Park
‪6 min drive‬
London (LHR-Heathrow)
‪30 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds

24 sq m
City view
Sleeps 2
2 Twin Beds

Superior Twin Room, 2 Single Beds, Accessible

24 sq m
City view
Sleeps 2
2 Twin Beds

Superior Room, Multiple Beds

City view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

24 sq m
City view
Sleeps 2
1 Queen Bed

Similar properties

Breakfast, lunch, dinner served; British cuisine

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Hotel with 2 restaurants, a quick walk to Eventim Apollo

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.

Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The great public transit around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants, and a gym are available.

Free WiFi
Enjoy a bite to eat at Artisan, a fine-dining restaurant that serves Modern European cuisine
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the proximity to public transportation
6 minutes by foot from Eventim Apollo and a 5-minute drive from Westfield London Shopping Centre
Pets welcome for a fee (restrictions apply)

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.

Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 84 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Aroma
Artisan

Things to do

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

40 meeting rooms
Computer station
Conference centre (53,745 square foot of space)
Coworking space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with cable channels

Food and drink

24-hour room service
Free bottled water
Meal delivery service
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 21.75 per person
Covered self parking fee: GBP 84 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40.00 (subject to availability)
Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Novotel London West Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Mr T

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Trip

Stayed for two nights. Really enjoyed stay. Breakfast was great too!

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

21 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Sue

21 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Friendly staff. Comfortable and very clean. Short walk to underground.

Stayed 1 night in Dec 2024

4/10 Poor

Catherine

Travelled with family

20 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner

19 Dec 2024

The one night stay at the hotel was good. However, the single price/charge for breakfast - whether for coffee and toast or the full works - was not goid

Stayed 1 night in Dec 2024

6/10 Okay

Chiara

18 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Alana

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay Property and room was excellent as were the staff

Stayed 1 night in Dec 2024

8/10 Good

Malin

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

JAKE

15 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything that you needed was at hand Nicely decorated for Christmas The room was clean & comfortable. Staff were very polite & helpful. Would recommend highly.

Stayed 2 nights in Dec 2024

8/10 Good

William

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Dominic

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Business traveller

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

George

10 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

8 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Jimmy

8 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rodders

Nice large rooms. Not noisy. Everything working.

Stayed 1 night in Dec 2024

8/10 Good

Amanda

Travelled with family

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room but we just got unlucky with noisy neighbours after a long haul flight…small space for four of us

Stayed 3 nights in Nov 2024

10/10 Excellent

Doug

Business traveller

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Valerie

Travelled with family

6 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

For what appears to be a modern hotel, furniture is lacking. The mattress is not firm. There’s a stain on the carpet. The blackout curtains have tiny holes here & there. The bed is so close to the wall that I have to walk sideways & hit my head when getting up. Other areas of the room are clean over all. When I stay outside of my home, I expect to have equal to or better than what I have at home. I don’t have tears in my curtains & stains on the carpet. Our room is #9025 and apparently queen executive rooms are on this floor. It’s the highest and therefore you see the city scape very well. I couldn’t get the wifi to work. Pros are : slippers & robes. Bathroom is very updated which leaves me to question why the rest of the room has details not up to par. 4 pillows on the bed. A few snacks. 2 waters, 1 beer and a can of coke in the fridge complimentary. The staff is friendly & we tipped housekeeping daily We were allowed an early check in due to an overnight flight. (11 am) Location - roughly 4 miles from the theater district. Close enough to the train station if you chose to walk & don’t have mobility issues. *Housekeeping knocked and at the same time opened our room to which I yelled. That’s severely unacceptable. Personally, I wouldn’t stay again. There’s so many hotels to choose from in London. The hotel over all seems very clean and well kept. I scratch my head concerning these details. Reception wouldn’t address our concerns.

Stayed 3 nights in Nov 2024

10/10 Excellent

Alynna

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

John

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent place for families. Very family orientated. Great atmosphere. Sweet cart was a big hit with our kids. Breakfasts were fantastic. Train station a 5 minute walk away. Fresh water in room every day.

Stayed 3 nights in Nov 2024