Novotel London West

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Parking available
Bar

Explore the area

1 Shortlands, Hammersmith, London, England, W6 8DR

Eventim Apollo
‪6 min walk‬
Westfield London Shopping Centre
‪5 min drive‬
Hyde Park
‪6 min drive‬
London (LHR-Heathrow)
‪30 min drive‬

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

24 sq m
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

24 sq m
City view
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds

24 sq m
City view
Sleeps 2
2 Twin Beds

Superior Twin Room, 2 Single Beds, Accessible

24 sq m
City view
Sleeps 2
2 Twin Beds

Superior Room, Multiple Beds

City view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

24 sq m
City view
Sleeps 2
1 Queen Bed

Similar properties

Breakfast, lunch, dinner served; British cuisine

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

27 Apr - 28 Apr

About this property

Hotel with 2 restaurants, a quick walk to Eventim Apollo

2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.

Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The great public transit around Novotel London West gets high marks from our customers. During your stay, you're just a quick walk from Eventim Apollo. Free WiFi in public areas, 2 restaurants, and a gym are available.

Free WiFi (speed: 25+ Mbps)
Enjoy a bite to eat at Artisan, a fine-dining restaurant that serves Modern European cuisine
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the location
6 minutes by foot from Eventim Apollo and a 5-minute drive from Westfield London Shopping Centre
Pets welcome for a fee (restrictions apply)

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.

Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 84 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Aroma
Artisan

Things to do

Gym
TV in common areas

Family friendly

Grocery/convenience store
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

40 meeting rooms
Conference centre (53,745 square foot of space)
Coworking space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with cable channels

Food and drink

24-hour room service
Free bottled water
Meal delivery service
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 21.75 per person
Covered self parking fee: GBP 84 per day
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40.00 (subject to availability)
Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Novotel London West Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

James

Travelled with group

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very impressed with the hotel, staff and location, especially for the price we paid. I will definitely use again.

Stayed 1 night in Jan 2025

6/10 Okay

Farheen

12 Jan 2025

Liked: Staff & service

The lobby and the location of the hotel are really good. The queen rooms are quite dated and my room was a good 2 minute walk to the lift. The pillows and bed were quite uncomfortable. There was mold in the bathroom. I expected a newer room but was told all queen rooms were the same. Reception staff were very cheerful and nice.

Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property close to transportation but quiet

Stayed 3 nights in Dec 2024

6/10 Okay

Rhian

Travelled with family

9 Jan 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The hotel rooms are very dated. In need of a refurbishment. We didn’t have any socket power in our room so couldn’t even charge our phones.

Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good breakfast.

Stayed 6 nights in Dec 2024

10/10 Excellent

Tracy

7 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Laura

7 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Kristin Evans

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location! Less than five minute walk to Hammersmith tube/bus station. Plenty of dining options also within 5-10 minute walk. Clean and fun place to stay.

Stayed 7 nights in Dec 2024

2/10 Terrible

Jessica

5 Jan 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not book again

Bed was not comfy. There was hair in the bed and on the pillows. The walls were paper thin and could hear next doors conversations. The breakfast wasn’t great. Staff were nice and welcoming. The bar staff were good.

Stayed 1 night in Jan 2025

6/10 Okay

Laurence

5 Jan 2025

Liked: Staff & service

Good location 5 minutes walk from tube room was tired staff were very helpful

Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

5 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Ramzi

Travelled with family, Travelled with family and small children, Travelled with partner

5 Jan 2025

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Olga

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

andrew

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Milutin

Travelled with family and small children

1 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in and out. Staff was friendly and helpful. Would have liked for the water to be replenished every day like mentioned but two nights we arrived without the room being made or water restocked. Also forgot a small bag with baby essentials and was never notified about it. Only found out when we arrived to our next destination.

Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great stay in this hotel. Will be my first choice when next I'm visiting London. Very accessible to trains and buses. Not to far from city center.

Stayed 3 nights in Dec 2024

4/10 Poor

Amy

Travelled with family

30 Dec 2024

Disliked: Cleanliness, staff & service

Decent basic hotel but rooms require a refurb.

The Christmas decorations in the public areas were lovely however the bedroom was a little bit worn and had not been cleaned properly on arrival. The shower gel was empty and we had to request for it to be refilled twice. One of the lifts was out of order so there was often a large wait. There were none of the usual instructions in the bathroom for using the towels and saving energy.

Stayed 3 nights in Dec 2024