Novotel London Canary Wharf Hotel

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Housekeeping

Explore the area

40 Marsh Wall, London, England, E14 9TP

One Canada Square
‪8 min walk‬
Museum of London Docklands
‪10 min walk‬
Cutty Sark
‪12 min drive‬
London (LCY-London City)
‪19 min drive‬

Room options

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Superior Room, 2 Single Beds, Accessible

25 sq m
Sleeps 2
2 Twin Beds

Superior Twin Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Studio, 1 King Bed

40 sq m
Sleeps 2
1 King Bed

Executive Room, 1 Double Bed (Premium)

21 sq m
City view
Sleeps 2
1 Double Bed

Deluxe Twin Room

21 sq m
Sleeps 3
2 Twin Beds

Executive Suite, 1 King Bed

40 sq m
City view
Sleeps 2
1 King Bed

Superior Double Room, 1 Double Bed, City View

21 sq m
City view
Sleeps 2
1 Double Bed

Superior Twin Room, 2 Single Beds, City View

21 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Spa
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Eco-certified hotel with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Novotel London Canary Wharf Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served weekends for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym and a sauna
Guests have great things to say about the breakfast and the helpful staff
Just a 1-minute drive from Thames River and 7 minutes from Tower Bridge
Pets welcome for a fee (restrictions apply)

Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.

Canary Coffee - Onsite coffee shop.

BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.

BOKAN 38 - This cocktail bar serves light fare only. Open daily.

BOKAN 39 - Onsite rooftop bar. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Full breakfast available for a fee weekends 7:00 AM–11:00 AM: GBP 25 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Canary Coffee
BOKAN 37
BOKAN 38
BOKAN 39

Things to do

Bike parking
Bike storage
Fitness centre
Indoor pool
Sauna

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Rooftop terrace
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hardwood flooring in room
Deep-pile carpet in room

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

55-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Bulk dispenser for toiletries
Connecting rooms available
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 25 per person
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel

Novotel London Canary Wharf

Novotel London Canary Wharf (opening November 2016)

Novotel London Canary Wharf England

Novotel London Canary Wharf (Opening soon)

Novotel London Canary Wharf

Novotel London Canary Wharf Hotel Hotel

Novotel London Canary Wharf Hotel London

Novotel London Canary Wharf Hotel Hotel London

Novotel London Canary Wharf Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Kane

2 Dec 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with group

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel for a short break- fantastic rooms and views! The food, bar and staff were fantastic. The pool was a little cold and the queues for the lifts were only slight negatives.

Stayed 1 night in Nov 2024

8/10 Good

Evangeline, Norfolk

Travelled with partner

30 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

We enjoyed the view from our room. The front area staff were helpful.

Stayed 3 nights in Oct 2024

10/10 Excellent

Anhminh

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Shourov

26 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

6/10 Okay

Aneesa

21 Nov 2024

Disliked: Property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Michael

20 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Max

20 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Lara

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The receptionest was extremly kind it was a lovely stay the brekfast is very good but really packed and understaffed

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

M

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and location, few missing features

Overall great, spacious, comfortable! Only downsides no Smart TV, and our room did not have a coffee machine.

Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh

14 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Scott

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

this was our second tie past two years.me staying here in the past two years. the staff are exceptional. One stand out was Antonella, one of the breakfast hostess/supervisor. She was observant, efficient and most of all very friendly and welcoming. The front desk staff are terrific. The all you can eat full English breakfast is enough to make you want to stay here. the views are amazing from the top floor bar and restaurant. We had a couple of minor glitches which were taken care of with a phone call to the front desk Our only real complaint was, it seemed almost every day the housekeeping staff missed something, no towels one day no milk and coffee the next, etc. rather than complaining it was simpler to just make a phone call to the front desk, we would have whatever we needed within minutes We stayed in one of the Executive suites which was nicely furnished and comfortable. Room service was prompt Overall the terrific staff made up for the occasional shortcoming.

Stayed 12 nights in Oct 2024

8/10 Good

Sharlene

Travelled with group

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was ok, expected it to be a bit larger considering I upgraded, but for me personally what the biggest let down was the TV did not have any streaming apps not even Netflix which was very disappointing as the TV itself was large and a good brand but wasted as I had to watch standard channels. Staff were exceptional very friendly and approachable.

Stayed 1 night in Oct 2024

10/10 Excellent

Adama

Travelled with family

27 Oct 2024

Liked: Staff & service, property conditions & facilities

Very nice room service was great defl recommended

Stayed 3 nights in Oct 2024

8/10 Good

Andrada

Travelled with group

24 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel, London

16 Oct 2024

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Business traveller

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 2 nights in Oct 2024

6/10 Okay

Shamas

13 Oct 2024

Stayed 7 nights in Jun 2024

10/10 Excellent

Amina

11 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Travelled with partner

5 Oct 2024

Liked: Amenities, property conditions & facilities

The lady on reception was especially friendly and helpful (I think she was from Italy) she was a credit to the hotel! The room was clean and spacious. The only negative was that the pool water was dirty as there was lots of tissue/paper in the pool. I was unsure if the filter was not working properly? Other than that minor issue, I would highly recommend the hotel and surrounding area 🙂

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

30 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September stay

We booked a room with a city view, and the view was amazing! Could not fault the room, comfy bed and good bathroom. However, the bathroom screen did not have a rubber seal on meaning the floor did get soaked every time we had a shower. Will definitely stay again!

Stayed 2 nights in Sep 2024

8/10 Good

Andy

28 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Othello

Travelled with family, Travelled with group

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check-in process was easy; the staff was outstanding. The breakfast was one of the highlights of our stay and the dining staff went above and beyond to accommodate us including daily reserving a table for six and making jokes that made our party feel comfortable and welcome. When we return to London (from the U.S.) we will look no farther for our hotel stay than Novotel, Canary Wharf.

Stayed 3 nights in Sep 2024