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"Great location in the heart of docklands. Rooms were very bland, some of the lights didn't work and the bathroom was like walking into a wardrobe. W ... " More
23 Jan 2024 by The Novotel London Canary Wharf Family
Thank you Sandro for leaving us a rating. We hope to welcoming you back for a 5 star stay.
16 Dec 2021 by The Novotel London Canary Wharf Family
Thank you Jeff for your feedback,we are sorry to hear that you wouldn't stay with us again. We will address the issues about the breakfast to avoid future occourrences. We hope you give us another chance in the future.
1 Apr 2020 by Anna
Dear Vid, Thank you very much for this amazing feedback. We hope to welcoming you back soon. Warm Regards,
1 Apr 2020 by FREDERICK GERDAY Guest Experience Manager NOVOTEL
Dear Eleanor, Thank you so much for your wonderful feedback and for your support! We hope to see you again ! Warm regards,
5 Dec 2019 by The Novotel London Canary Wharf Family
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10 Oct 2019 by Novotel Canary Wharf
Thank you very much for your kind feedback !
28 Aug 2019 by Novotel Canary Wharf
It's a pleasure to hear you found our team to be welcoming!
2 May 2019 by Novotel Canary Wharf
Thank you for rating your stay with us!
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Canary Wharf Hotel. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Canary Coffee – On-site coffee shop.
BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
BOKAN 38 – This cocktail bar only serves light fare. Open daily.
BOKAN 39 – On-site rooftop bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
