New Road Hotel

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VIP Access

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Bar

Housekeeping

24/7 front desk

Air conditioning

Laundry

Explore the area

103-107 New Road, London, England, E1 1HJ

East London Mosque
‪4 min walk‬
Brick Lane
‪9 min walk‬
The Gherkin
‪19 min walk‬
London (LHR-Heathrow)
‪65 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Pocket Room

Excellent

13 sq m
Sleeps 2
1 Double Bed

Warehouse Twin

Exceptional

16 sq m
Sleeps 2
2 Large Twin Beds

Loft, Hot Tub

Exceptional

16 sq m
Sleeps 2
1 Double Bed

Loft (Spa bath)

14 sq m
Sleeps 2
1 Double Bed

Loft, Terrace

14 sq m
City view
Sleeps 2
1 Double Bed

Warehouse Family

26 sq m
Sleeps 4
1 Double Bed and 1 Large Twin Bed

Warehouse K

Excellent

14 sq m
Sleeps 3
1 Double Bed

Warehouse X

Wonderful

15 sq m
Sleeps 2
1 King Bed

Similar properties

Free WiFi

Restaurant

Gym

Breakfast available

for 1 room

includes taxes & fees

2 Feb - 3 Feb

About this property

Family-friendly London hotel in Tower Hamlets with a 24-hour front desk

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Housekeeping is available on request.

New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from East London Mosque. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at Mr White's Chophouse
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the helpful staff and the location
Just a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 16.95 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Restaurants on site

Mr White's Chophouse
Bar
Cereal Grind Coffee Shop

Things to do

Arcade/games room
Billiards/pool table

Family friendly

Arcade/games room
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Library
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Conference space (431 square feet)
Coworking spaces
Meeting rooms - 2

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally owned and organised tours and activities
Romance packages available
Rooftop garden
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

49-inch flat-screen TV
TV channels

Food and drink

Champagne service

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products used
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Local maps
Recycling
Safe
Soundproofing
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London

New Road London

New Road Hotel Hotel

New Road Hotel London

New Road Hotel Hotel London

New Road Hotel Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Shelby

18 Oct 2024

Liked: Staff & service, property conditions & facilities

I really enjoyed the hotel. It was small but extremely functional! It’s a super close walk to the tube. The area felt safe, but it was noisy. There’s a hospital near so I heard a lot of ambulances. There are tons of places to eat in the area, as well as downstairs in the restaurant. I’d definitely stay here again!

Stayed 5 nights in Oct 2024

10/10 Excellent

Lauren

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very helpful and really nice! They helped us with everything we needed. The place was super clean and new. It was central and we loved it!

Stayed 4 nights in Oct 2024

2/10 Terrible

Mim’s

7 Oct 2024

Disliked: Cleanliness

Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, clean and cute

Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

6 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Intizar

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Travelled with group

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well located to Whitechapel and Elizabeth line to Heathrow in less than an hour.

Stayed 4 nights in Sep 2024

10/10 Excellent

Aleksandra

Travelled with family

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel, comfy bed, cool spot for sightseeing

Great hotel in a really good spot. Iron&wood intrerior is very pleasant, wooden floors and comfy bed. Room was very clean. We explored a lot and it was easy to get to everywhere as tube was just couple of mins away and we’d be overall in ~20mins at all tourist destinations.

Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Grant

30 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Good hotel, clean, attentive staff with good facilities. Bed was hard, I never slept but my wife did so down to personal preference. Bar prices I found extortionate £43 for a double G&T and a double vodka coke, no price list and not told cost of drinks when paying bill, just asked for card. Breakfast = not keen on turkey rashers instead of Bakon.

Stayed 3 nights in Sep 2024

2/10 Terrible

FAHAD

29 Sept 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Dorian

28 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

James

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food

Stayed 1 night in Sep 2024

10/10 Excellent

Warrick

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Wan

Business traveller

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

James

19 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Couldn’t really get to sleep, there was so much noise from outside traffic. Had to use noise cancelling headphones in the end

Stayed 1 night in Jul 2024

8/10 Good

sabrina

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Business traveller

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Quiet, very clean, great facilities

Stayed 1 night in Jun 2024

2/10 Terrible

Matana

Business traveller

3 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I wanted to like this place as it seemed fine but I witnessed a huge rat go from the lobby near the elevator( maybe coming out of the side of the elevator ) running straight into the restaurant under the tables of unsuspecting people and while i pointed it out to one of the front desk people who also saw it (I am pretty sure), they didn’t alert the people in the restaurant. I almost did but was running late …Also the breakfast was pretty bad for the price point, dinner barely better,decent wine list…close to the tube which is a plus, but otherwise doubtful i will ever stay here again bc of the vermin issue. ————- pls note the manager responded to me on another site and tried to gaslight and intimidate me about what i saw: it was not a mouse lol. I am not new to london, or cities and know the difference btwn a london city mouse and a bonafide rat. it was a rat. rats have no business in the elevators nor restaurant lol. Pls for the love of god, get a new exterminator.

Stayed 1 night in Sep 2024