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New Road Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Road Hotel

Warehouse X
Loft (Spa bath)
Loft, Hot Tub | Terrace/patio
Loft, Terrace | City view
Serves breakfast, lunch and dinner

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • East London Mosque
    4 min walk
  • Mr. White's English Chophouse
    1 min walk
  • Whitechapel Underground Station
    4 min walk
  • London (LHR-Heathrow)
    65 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Pocket Room

Pocket Room

Pocket Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin

Warehouse Twin

  • 16 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath)

Loft (Spa bath)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace

Loft, Terrace

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family

Warehouse Family

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Warehouse K

Warehouse K

Warehouse K

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X

Warehouse X

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Point A Hotel London Liverpool Street

Free WiFi
Air conditioning
Breakfast available
Laundry
4.1 out of 5, Very good, (1481)
The price is €160
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Point A Hotel London Liverpool Street

About this property

New Road Hotel

Family-friendly London hotel in Tower Hamlets with a 24-hour business center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Mr White's Chophouse
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from East London Mosque and 9 minutes by foot from Brick Lane
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
Mr White's Chophouse - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop - This cocktail bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Mr White's Chophouse
  • Bar
  • Cereal Grind Coffee Shop

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (431 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 877 reviews" "
Rating 8 - Good. 269 out of 877 reviews" "
Rating 6 - Okay. 85 out of 877 reviews" "
Rating 4 - Poor. 32 out of 877 reviews" "
Rating 2 - Terrible. 23 out of 877 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t really get to sleep, there was so much noise from outside traffic. Had to use noise cancelling headphones in the end
Stayed 1 night in Jul 2024

8/10 Good

sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Quiet, very clean, great facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Matana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to like this place as it seemed fine but I witnessed a huge rat go from the lobby near the elevator( maybe coming out of the side of the elevator ) running straight into the restaurant under the tables of unsuspecting people and while i pointed it out to one of the front desk people who also saw it (I am pretty sure), they didn’t alert the people in the restaurant. I almost did but was running late …Also the breakfast was pretty bad for the price point, dinner barely better,decent wine list…close to the tube which is a plus, but otherwise doubtful i will ever stay here again bc of the vermin issue. ————- pls note the manager responded to me on another site and tried to gaslight and intimidate me about what i saw: it was not a mouse lol. I am not new to london, or cities and know the difference btwn a london city mouse and a bonafide rat. it was a rat. rats have no business in the elevators nor restaurant lol. Pls for the love of god, get a new exterminator.
Stayed 1 night in Sep 2024

10/10 Excellent

Chao

Stayed 1 night in May 2024

10/10 Excellent

Beatrice

Stayed 1 night in Aug 2024

10/10 Excellent

Guershon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Second time staying at this hotel and it was as perfect as the last time. This time we tried the breakfast which didn't disappoint - looking forward to the dinner next time. Extremely accomodating staff that facilitated a request of mine with ease, and also being able to reach them so easily at any time is a plus. Definitely my regular stop for London trips.
Stayed 2 nights in Aug 2024

8/10 Good

Mahomed Munir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at New Road Hotel
We had a great time at New Road Hotel. They allowed us to upgrade to a larger (top floor), it was a bit pricey but at this point in our travels we really enjoyed the large jacuzzi tub. The restaurant was very nice, well staffed, and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel. Very modern. Very close to underground. Would definitely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 1 night in Jul 2024

4/10 Poor

Karl

Stayed 1 night in Jul 2024

4/10 Poor

Sharon

Business traveller
Liked: Staff & service
The room had ants on the floor, the beds were of a low quality and the breakfast was reheated eggs, which were not adequately reheated.
Stayed 1 night in Jul 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely concierges, room spot on, very good quality for money. Then found a game room with arcade games and a pool table, all for free. That really is added value I was not expecting, made me feel so relaxed and willing to go back again
Stayed 1 night in Jul 2024

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are super friendly & good amenities
Stayed 1 night in Jul 2024

6/10 Okay

George

Stayed 3 nights in Jul 2024

4/10 Poor

Frankie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff lovely but hotel a let down
Staff were lovely and really helpful. Hotel itself is in a less than desirable area and as a solo female I didn’t really feel safe. The bathroom wasn’t cleaned properly and the handles on the showers both came off in my hand and they were filthy. The worst part though was that the rooms aren’t soundproofed so it’s SO noisy from both above and both sides. Wouldn’t recommend it you want to get a good night’s sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Tashko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristýna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024