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Lucky 8 Hotel

3-star property
21 -25 York Road, Ilford, England (01) 562 1066
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3.6 out of 5
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"Lovely clean place, very close to the station. Rooms are lovely, but a little on the small size, (as will be many I imagine in the capital). Request ... " More

By a verified traveller on Tue 08 Oct 2019

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Lucky 8 Hotel, you'll be close to ExCeL Exhibition Centre. Free WiFi in public areas, free self-parking and a meeting room are available.

  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and a computer
  • 10 minutes by car from ExCeL Exhibition Centre and 8 minutes from Thames River

Lucky 8 Hotel ratings based on 22 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lucky 8 Hotel

Everyone (16) Couples (1) Family (3)
1 out of 5
They advertise this property on the website completely differently to the actual place. There is no mention of the place being located behind the restaurant bins. There is no mention that the room is on the third floor with no lifts. As I was with my wife and two kids it was particularly disappointing. Not having a second key put their movement and safety at risk. Shower is ridiculously small. I wouldn’t recommend it for families or anybody wanting to spend time in the room. I paid a lot of money for something which was probably worth half of what I paid.

Posted by on 21 Sep 2021

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Comment from Hotel Management

2 Nov 2021 by bianca

Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

2 out of 5

Posted by on 20 Apr 2020

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Comment from Hotel Management

24 Apr 2020 by Bianca Banuc

Dear Guest, Thank you for taking time to review our property. We are sorry to hear you did not fully enjoy your stay with us. We do hope you will book again with us in the future and we could change the negative experience into a positive one. Kind Regards, Lucky 8 Hotels, Team

4 out of 5
Lovely clean place, very close to the station. Rooms are lovely, but a little on the small size, (as will be many I imagine in the capital). Request ground floor rooms if issues with steep stairs/ carrying luggage up them -disappointingly the gent on reception did not offer any assistance, despite me mentioning my leg injury :/ However on departure the lovely Denisa immediately came to my assistance & carried my case down the stairs for me. Thank you so much for Fab customer service Denisa! + Cosy reception area to relax in. + Some fantastic friendly staff- Bianca- the receptionist was AMAZING- Thank you so much for being so customer focused & utterly lovely :) Couple of suggestions - *Buy some more pillows!! I booked a double room, only 2 flat pillows on the double bed, requested 2 more but was told non available. *House keeping need to be more vigilant of signage on doors. I had been kindly given a 12pm checkout (normal checkout @ 11am), however housekeeping were knocking on my door @10.20am despite the ‘Do not disturb’ sign on my door. I would definitely stay here again, but would request a larger room as it got fairly hot in the small double room I was in & one on the ground floor- No fun lugging all my luggage up so many stairs. Thanks for a decent stay :)

Posted by on 8 Oct 2019

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3 out of 5
They have given a room in a building not in the actual hotel shown in the picture.. couple of minutes walk from the Hotel.. Basic normal place to sleep.. Friend was staying in a room with in the hotel and dit was very nice. Hopefully next time will get a room with in the hotel

Posted by on 6 Sep 2019

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4 out of 5
Environment is fine just a little bit noisy outside the hotel

Posted by on 24 Apr 2019

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3 out of 5
The hotel has very poor sound insulation.The bathroom has no heating. The staff in the dining room is slow.Breakfast is good, but it often runs out of certain dishes and cutlery.The location of the hotel is very good for sightseeing in London.

Posted by on 3 Oct 2018

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5 out of 5

Enjoyed my stay, met all my requirements.

Staff was amazing, breakfast also really good. Bed was comfortable. In my opinion this hotel had everything to make me feel conformed and more at home.

Posted by , from London on 30 Jul 2017

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5 out of 5

Lukcy 8 Hotel

Pros: The rooms were very clean and the furniture was very good.
Cons: They probably need more parking space.
Location: T
This hotel is quite good. The rooms were nice, clean and spacious. The heating was good and easily controllable. There was even a hair dryer in one of the draws.

Posted by on 22 Mar 2017

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5 out of 5

Lovely, attentive staff,very clean room.

I had been a bit worried as I saw a couple of reviews saying about it being a dodgy area, however I found it to be in a nice street and we went into Ilford for dinner and found people to be warm and pleasant. We had an excellent meal at an indian vegetarian restaurant. I came in from London Liverpool Street to Ilford station and it was only about four or five stops away. The hotel was then in very close walking distance from the station. Rooms were very clean and the staff were lovely. There were three of us staying and the room was as in the photos. The others staying had a large van and they got a parking place without any bother. I would thoroughly recommend.this hotel.

Posted by , from L on 30 Sep 2016

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5 out of 5

Lovely hotel with friendly staff!

We stayed here for my birthday and had a lovely time. Very close to the Ilford train station and provides a nice breakfast. My girlfriend had asked the hotel to put balloons and chocolate in our room before we arrived which they did :) and were very accommodating.

Posted by , from W on 13 Sep 2016

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About the Lucky 8 Hotel

Location 21 -25 York Road, Ilford, England IG1 3AD

Property Features

As a guest of Lucky 8 Hotel, you'll find a terrace, a front desk safe, and a television in common area. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Computer for guest use
  • Television in lobby
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Ilford Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Lucky 8 Hotel offers 38 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Ilford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Connecting rooms available

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Staffed front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lucky 8 Hotel Ilford
  • Lucky 8 Hotel
  • Lucky 8 Ilford
  • Lucky 8 Hotel Hotel
  • Lucky 8 Hotel Ilford
  • Lucky 8 Hotel Hotel Ilford

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.