London Heathrow Marriott Hotel

4.0 star property

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Photo gallery for London Heathrow Marriott Hotel

View from property
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Bath Road, Heathrow Airport, Hayes, England, UB3 5AN
  • Twickenham Stadium
    ‪13 min drive‬
  • Thorpe Park
    ‪18 min drive‬
  • Hampton Court Palace
    ‪19 min drive‬
  • London (LHR-Heathrow)
    ‪7 min drive‬

Room options

Deluxe Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

London Heathrow Marriott Hotel

Eco-certified hotel with a fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the breakfast at London Heathrow Marriott Hotel. During your stay, you'll be close to Kempton Racecourse. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Italian cuisine while dining at Carluccio's
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • 12 minutes by car from Kempton Racecourse and 13 minutes from Twickenham Stadium
As a guest of London Heathrow Marriott Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10107 square feet (939 square meters) and includes a conference center. The eco-certified London Heathrow Marriott Hotel also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.
Carluccio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carluccio's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,107 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heathrow Marriott Hotel
Heathrow Marriott Hotel London
London Heathrow
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel
London Marriott
London Marriott Hotel Heathrow
Marriott Hotel Heathrow
Marriott Hotel Heathrow London
London Heathrow Marriott Hayes
London Heathrow Marriott Hayes, UK - Greater London
Hayes Marriott
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
London Heathrow Marriott
London Heathrow Marriott Hotel Hotel
London Heathrow Marriott Hotel Hayes
London Heathrow Marriott Hotel Hotel Hayes

London Heathrow Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 811 out of 1224 reviews
Rating 8 - Good. 238 out of 1224 reviews
Rating 6 - Okay. 97 out of 1224 reviews
Rating 4 - Poor. 38 out of 1224 reviews
Rating 2 - Terrible. 40 out of 1224 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel , the manager was incredible and all the staff they were so nice and so friendly I can’t wait to get back !!
Stayed 1 night in Jan 2025

8/10 Good

Joel, Edmond

Liked: Cleanliness, property conditions & facilities
Room service food selection was very poor
Stayed 1 night in Jan 2025

10/10 Excellent

Kumudu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark hill

Stayed 1 night in Jan 2025

10/10 Excellent

Linta

Stayed 1 night in Dec 2024

8/10 Good

Thiyagarajan, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

juan carlos

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 4 nights in Jan 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our major gripe about this “airport” hotel is that one has to access it via taxi or local bus. It is not served by the airport hotel shuttles. The hotel itself is fine although the range of dining options is limited.
Stayed 1 night in Jan 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth self check in and self checkout process with room keys and convenient storage for the luggage. Location is very convenient to walk around City area and major attractions
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
Great stay, very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean
Stayed 1 night in Jan 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Steam room regulars are very unfriendly in the evening. Best to go in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marriot is a trusted brand and never disappoints. Check in was smooth and the option to add breakfast from the onsite restaurant, Carluccio’s was perfect. Room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shuyi, Los Gatos

Stayed 1 night in Jan 2025

10/10 Excellent

maria

Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

nigel

Stayed 1 night in Jan 2025

10/10 Excellent

KIRSTEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been our 3rd stay at this property twice in the last 2 months. Friendly staff, Excellent sized rooms, Nice bar/restaurant area and perfectly located for Terminal 2.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very affordable and clean. It is a generic business travel hotel in every way. So fine, spacious and a bit soulless. The only downside is that it is a complete pain in the neck to get to. I used the car service the hotel recommended, and it cost £65 for the drive from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

EMMANUEL

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing rooms
Stayed 1 night in Jan 2025

2/10 Terrible

danellis, miami

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
If I could give Marriott a zero-star rating, I would. They advertise many services that they don't actually provide, such as shuttle service, which is a major inconvenience. I arrived at 11 PM and was informed that they have a night menu. However, when I called room service to ask for that menu, they told me they didn’t have any food available. This was another misrepresentation. The service was miserable, and overall, I felt I didn't receive the quality expected from Marriott.
Stayed 1 night in Jan 2025