London Excel - O2 Arena - London City Airport - Reviews, Photos & Rates

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Dates

January 2025

16

February 2025

Premium Apartment, 2 Bedrooms, City View | Terrace/patio

Premium Apartment, 2 Bedrooms, City View | Living area

Premium Apartment, 2 Bedrooms, City View | Private kitchen

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Kitchen

Laundry

Parking included

Free WiFi

Restaurant

Explore the area

Connought Heights, London, England, E16 2FR

ExCeL Exhibition Centre
‪16 min walk‬
ABBA Arena
‪9 min drive‬
O2 Arena
‪11 min drive‬
London (LCY-London City)
‪13 min walk‬

Room options

Premium Apartment, 2 Bedrooms, City View

70 sq m
City view
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed

Similar properties

Spa

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

30 Jan - 31 Jan

About this property

London Excel - O2 Arena - London City Airport

Hotel with 2 restaurants, near ExCeL Exhibition Centre

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and 2 coffee shops/cafes. Self parking is free. Additionally, dry cleaning, laundry facilities, and express check-out are onsite. Housekeeping is available on request.

Guest accommodations at London Excel - O2 Arena - London City Airport offer coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

During your stay at London Excel - O2 Arena - London City Airport, you'll be within walking distance of ExCeL Exhibition Centre. Features include free self parking, plus 2 restaurants and 2 coffee shops/cafes.

Free WiFi
Free self parking
Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
Amenities include convenience store, laundry facilities, and a terrace
Onsite recreation includes a 24-hour gym
Just a 3-minute drive from ExCeL Exhibition Centre and 11 minutes from O2 Arena

There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. A 24-hour fitness center, a terrace, and a garden are also featured at London Excel - O2 Arena - London City Airport. Self parking is free.

This 4-star London hotel is smoke free.

IL Volo - Onsite restaurant.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free secured self-parking on site
Height restrictions apply for on-site parking

Food and drink

2 restaurants and 2 coffee shops

Restaurants on site

IL Volo

Things to do

24-hour fitness centre

Family friendly

Dining table
Full-sized fridge
Corner/local shop
Kitchen
Laundry facilities
Microwave
Separate living room
Soundproofed rooms

Conveniences

ATM/banking services
Corner/local shop

Guest services

Dry-cleaning service
Housekeeping (on request)
Laundry facilities

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Wheelchair-accessible (may have limits)

More

Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Heating
Hypo-allergenic bedding
Premium bedding

Bathroom

2 bathrooms
Bath or shower
Free toiletries
Hairdryer
Shampoo
Soap
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dining table
Dishwasher
Electric kettle
Kitchen
Microwave
Oven
Fridge
Stovetop
Toaster

More

Individually decorated
Individually furnished
Iron/ironing board
Laundry detergent
Soundproofing
Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in fee: GBP 50

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Klevio mobile app before check-in

Access methods

Private entrance, smart lock

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 75.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: GBP 50 (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
Housekeeping fee: GBP 100 per stay
Crib (infant bed) fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. Guests are required to download the property's Klevio mobile app before check-in.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

London Excel O2 Arena London City Airport LCY

London Excel O2 Arena London City Airport LCY Apartment

Apartment London Excel - O2 Arena – London City Airport (LCY)

London Excel - O2 Arena – London City Airport (LCY) London

Excel O2 LCY Apartment

London Excel O2 Arena London City Airport LCY

Excel O2 LCY

London Excel O2 Arena – London City Airport (LCY)

London Excel - O2 Arena - London City Airport Hotel

London Excel - O2 Arena - London City Airport London

London Excel - O2 Arena - London City Airport Hotel London

London Excel - O2 Arena - London City Airport Reviews

7.0

Good

8.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

8/10 Good

Damon

19 Apr 2024

Liked: Property conditions & facilities

Stayed 5 nights in Apr 2024

6/10 Okay

Jessica

Travelled with family

29 Jun 2023

Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash. Also, not all toiletries promised were provided, only body wash. Close to an airport and train so it can be noisy if you sleep with the windows open.

Stayed 6 nights in Jun 2023

6/10 Okay

Kei

Travelled with family, Travelled with group

21 Apr 2023

Liked: Cleanliness, amenities

Disliked: Staff & service

Pros: Easy access to bus lines & DLR station. Area felt safe for most part, even at night. Place is nice & pictures were representative of what to expect. Everything seemed clean & carpeting in bedrooms looked fairly new. Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe. Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear). Cons: Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable. The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly. Kitchen sink not installed correctly. Couch & futon "bed" are very uncomfortable. Water heater set on timer; no hot water between 12-6:30am. Shower drain of in-suite bathroom not cleaned out well.

Stayed 6 nights in Apr 2023