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Kings Cross Guesthouse

2.0 star property

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January 2025

Photo gallery for Kings Cross Guesthouse

Desk, free WiFi
Interior entrance
Front of property
Interior
Hair dryer, towels

Reviews

3.6 out of 10

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
36E Outram Place, London, England, N1 0UX
  • Emirates Stadium
    5 min drive
  • Russell Square
    5 min drive
  • Regent's Park
    6 min drive
  • London (LHR-Heathrow)
    54 min drive

Room options

View all photos for Basic Triple Room, Shared Bathroom

Desk, free WiFi

Basic Triple Room, Shared Bathroom

  • 1.2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Suite

Desk, free WiFi

Classic Suite

  • 2 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room, 2 Double Beds, Shared Bathroom

Desk, free WiFi

Family Room, 2 Double Beds, Shared Bathroom

  • 1.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Ensuite (For 6)

Desk, free WiFi

Family Suite, Ensuite (For 6)

  • 1.5 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi

Basic Double Room, 1 Double Bed, Shared Bathroom

  • 1.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi

Deluxe Double Room, 1 Double Bed, Shared Bathroom

  • 1.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Desk, free WiFi

Family Room, Ensuite

  • 1.3 sq m
  • Sleeps 4
  • 2 Double Beds

About this property

Kings Cross Guesthouse

Guesthouse in London, near The British Museum
This guesthouse features free WiFi in public areas. Housekeeping is not available.
Kings Cross Guesthouse offers 8 accommodations with coffee/tea makers and hair dryers. This London guesthouse provides complimentary wireless Internet access.
During your stay at Kings Cross Guesthouse, you'll be within walking distance of Russell Square. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 5-minute drive from Tottenham Court Road and 6 minutes from The British Museum
Public spaces have free WiFi.

Languages

Dutch, English, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Luggage storage
  • No housekeeping

Room amenities

Bathroom

  • Hairdryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in fee: GBP 10 for check-in after 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in after 7 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Kings Cross Guesthouse House London
Kings Cross Guesthouse House
Kings Cross Guesthouse London
Kings Cross Guesthouse London
Kings Cross Guesthouse Guesthouse
Kings Cross Guesthouse Guesthouse London

Kings Cross Guesthouse Reviews

Reviews

3.6
Rating 10 - Excellent. 2 out of 69 reviews" "
Rating 8 - Good. 3 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 17 out of 69 reviews" "
Rating 2 - Terrible. 39 out of 69 reviews" "

3.8/10

Cleanliness

3.4/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

8/10 Good

Tesfagabr

Travelled with family
Stayed 2 nights in Feb 2020

2/10 Terrible

Nazif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verey bad
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

2/10 Terrible

paul, adelaide austraila

Disliked: Property conditions & facilities, room comfort
we where sent a place at 175 king cross rd not the place on photo 1. for 5 people only 1 cup 2. the T.V did not work 3 someone frozen food was still left in fridge 4. the curtains where a meter to long 5 no hot water for showers till after 5 pm
Stayed 2 nights in Sep 2018

4/10 Poor

CARMEN, UNITED KINGDOM

Disliked: Staff & service, property conditions & facilities
never coming back
toilet paper was not provided. very hard to reach the staff. location wise is ok. noisy place.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The castle was nice. Area around was good and close to lots of things e.g. train station, pubs
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
Didnt even get to check in. No response. Waste of money. Do noy reccomend booking here
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Don’t see what all the fuss is about with these bad reviews, my stay was great, no issues at all, perfect for what I wanted, we stayed 2 nights amazing location, would 100% stay again

2/10 Terrible

clare, lowestoft

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off hotel save your money
Very disappointed our holiday was spent with 5 of us in 1 room with an on suite no kitchen nothing fuming. Also a lot of things broken
Stayed 4 nights in Aug 2017

8/10 Good

Alex, Manchester

Liked: Cleanliness, staff & service
Good, clean and excellent location.
Not what we were expecting for the price we paid. It was large room and had an extra bed which worked out great for the kids ( who didn't want to share ). Not far from the station which was one of the main reason as well as price for choosing in the first place. Really good selection of local shops and takeaways. Staff were very friendly and helpful. Overall was pleasantly surprised and happy with the experience. Of course it could have been better, but can't everything. We all had comfy beds and slept really well. Was warm but not to hot in the rooms. Most importantly was we felt we got good value for the money we paid. If we had paid more then this review could have been more negative but I am keeping it honest and realistic.
Stayed 2 nights in Jul 2017

2/10 Terrible

Don't Booked, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
I was booked on this guest house. I tried to call the manager to let know I will be checking late. I called them, when I arrive in London 15 times, no answer. After trying to phone them he pick up the phone. He told me to pick up the key to his friend house. It cost me £150.00 just to go to the place. When I saw the Guy, he tried to ask me and my company to stay in that place. That place is a run down accomodation. I told the other Guy, this is not the place I booked. The taxi driver help us to fine a accomodation at 2:30 AM. Please don't book to this place.
Stayed 3 nights in Jun 2017

2/10 Terrible

Peter , Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Guesthouse . Never ever stay there !
Attention ! This Guesthouse and owner are highly questionable . Places are extremely dirty , smelly zero ! repeat zero standard ! Any hostel is looking better and compare is as Palace ! Staff are NOT speaking English try to tell me that my reserved place is something wrong ! Police was during that night over the action they moved me to the different address . When I was waiting, family with two kids told me please please don't stay here . I called owner he sent me to different address other place . Even worse . Dirty , dirty place someone slept in my bed nothing was changed or cleaned . Horrible smell . Everything in that place was collected from the donations ( furniture and similar ) . This is a scam and scandal . Health inspector should close that place immediately ! My background is hospitality and hotel training . This is not imaginable place ! You looks like homeless person and is really not far from reality . Never ever stay in this place . Pests over the beds during the night ! Horrible London experience because of that place. Avoid to stay there !
Stayed 2 nights in Jun 2017

2/10 Terrible

Elena M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
will never go back there ...
it eas horrible... no comunication what so ever...panic when realised that there is no desck at the place..could have saved my stress by telling me there is a safe key at the main door..anyhow.horrible.. bags of dirty laundry in the mail hallway.shower blocked (sent a text never had a replay from the personal .. answer their phones even harder than you think),workers on the property starting at 7.30 scrape walls and drill ..no need for alarm to wake us up..no wifi ...asked for password.. again and again and no luck in the end we gave up...overall HORRIBLE!!!

2/10 Terrible

old codgers, home

Disliked: Cleanliness, property conditions & facilities, room comfort
Grim & Grime no hidden slime
Sent to wrong address.hidden hotel, dodgy. Carpet 'badly stained'tripping hazards & mouldy shower curtain

6/10 Okay

luke, oz

Disliked: Property conditions & facilities, room comfort
Not so good
We dident get to stay in the place advertised, it was in a totally different suburb. It was cleaned well & the beds were fresh but the Biulding was old and grotty. It was on the top floor with the stairwell bloked with laundry bags. The smoke alarm was broke & hanging from the ceiling. It served a purpose but that's it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever but location is not bad
Worst stay ever, I have been bitten by bugs while sleeping The only good thing it is near public transport

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really worth the money
No staff on arrival, no Tv in room so 3 children to occupy, no condiments i.e. Tea bags/sugar but kettle provided. Lots of shouting through the early hours, key didn't fit the front door therefore we had to call staff to let us in (they was rude about doing so) stood on the doorstep with 3 children until someone came to open door. Area not very nice

2/10 Terrible

Gosia, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience ever!
I wouldn't in a million years recommend this place even to an enemy!!!!

2/10 Terrible

M, High Wycombe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap!!!
Waited an hour to be able to check in after ringing the people up and being told they'd be 10 minutes. Then waited another hour in the hotel to be told that there was no room for me

2/10 Terrible

victoria, tyne and wear

Disliked: Staff & service, property conditions & facilities, room comfort
Would not stay at this venue again
The owner was rude and did not have any contact or very little with us around our stay. The owner made no visible contact with us. The room was cramped although very clean and warm. The decoration was good. The house was very noisy and there were loud noises and banging from the room above. The owner did not tell us about parking got a ticket the first night. We were next door or a building site which started work at 7am. Overall we did not spend much time in the room but would never stay her again. The description did not fit what we asked for.

2/10 Terrible

Mohamad, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location not convenient, far from station.
I am very disappointed with the guesthouse. When I arrived at London Heathrow airport at about 6.00pm I made several calls but no one answered. As indicated in my earlier email, I arrived at the guesthouse after 7pm. It was not easy to locate the guesthouse. No one at the guesthouse to pass the key to us. When I called, the number, a man answered and mentioned to come to meet us. He however didn't come instead sending a message asking us to find other places to sleep. After I begged for his consideration as I have a 2 year old baby in our group, he send a message saying there is only one room available for us. We have paid for two rooms but only given one room. The room is too cramped for 10 people. It is very uncomfortable. Just imagine such small room with only 3 beds for 10 people with a 2 year olds baby. What was showed in the Webb is totally different to what is given to us. The man didn't meet us the next day. Some of us not feeling well because of the situation and we have to move out looking for other place to stay. I believe I am entitled for a refund. I am very disappointed.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
The guesthouse where in a different adress as indicate and nobody tell me that. The room was absolutely not the same as in the pictures. The staff even didn't know when was my check out, there was no register or whatever.

4/10 Poor

jill, Scotland

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice room, slightly shoddy service
We were told to go to one address but when arrived told to go to another. 5 minutes later we had a a call saying to wait at the first address and someone would let us in. This took over 40 minutes. The room was spacious and clean but basic, really could use a kettle as a minimum! Bathroom was a bit grubby but that was probably due to our fellow guests. Shower door looked too rickety to use so didn't bother. Room was warm all night and quiet aside from bin men first thing in the morning. The lights tripped on our last night but were sorted after a couple of hours once the landlord turned up.

2/10 Terrible

Rofiq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay - hotels.com need to strike off list
Poor checkin, I was asked to wait an hour outside whilst someone came with key, guest house staff do not answer phones, ensuite gives out boiling hot water, so could not be used. Other guest occupied my room on arrival, room not cleaned, excuses made about boiler. I had a very bad experience.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay wasn't too good, initially, my booked hotel wasn't in the address I saw on my confirmation email. It was a hassle to locate the place.