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"Staff are always helpful and rooms are clean and a good size " More

By a verified traveller on Mon 02 Sep 2019

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Junior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room (Superking Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

K Suite( Superking Bed )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at K West Hotel and Spa. During your stay, you're just a quick walk from Westfield London Shopping Centre. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with manicures and pedicures, body scrubs or aromatherapy at K Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street

K West Hotel and Spa ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for K West Hotel and Spa

Everyone (14) Couples (2) Family (2)
4 out of 5

Posted by on 4 Jul 2021

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5 out of 5

Posted by on 12 Feb 2020

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4 out of 5

Posted by on 16 Dec 2019

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2 out of 5

Posted by on 24 Oct 2019

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5 out of 5

Posted by on 9 Sep 2019

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5 out of 5
Staff are always helpful and rooms are clean and a good size

Posted by on 2 Sep 2019

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3 out of 5
Close to shops and pubs an all other amenities good locations

Posted by on 20 Aug 2019

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4 out of 5
The property overall was nice, the room itself was hit and miss, in parts it was very modern but then looked old in other areas. The gym was free to use but the spa facilities wasn't. You'd think the use of the pool/sauna would be included in the price of the room but it's not. Overall I don't quite think it's good value for money. There was also some kind of event on just outside our room which wasn't a problem on the Saturday but when they were taking down the equipment on Sunday morning it was very loud so it was quite annoying while trying to sleep and the hotel didn't warn us at all.

Posted by on 18 Jun 2019

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4 out of 5

Posted by on 11 Jun 2019

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4 out of 5

Posted by on 8 Apr 2019

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Renovations + Closures

This property will be closed from 11 December 2023 to 30 June 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

K West Hotel and Spa offers its guests a full-service spa, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A sauna, spa services, and a library are also featured at K West Hotel and Spa. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 7 levels
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (1.8 km / 1.1 mi)
  • Metro station: Shepherd's Bush Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

K West Hotel and Spa offers 219 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

K West Hotel and Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, K Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in on Saturdays and Sundays is 3 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for on-site payments

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day
  • Spa fee: GBP 25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 20 per person
  • Self-parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel K West
  • K West Hotel
  • K West Hotel London
  • K West London
  • K West Hotel & Spa London, England
  • k West Hotel And Spa
  • K West
  • K West Hotel Spa
  • K West Hotel and Spa Hotel
  • K West Hotel and Spa London
  • K West Hotel and Spa Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Alcohol isn't served at K West Hotel and Spa.
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