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InterContinental London - The O2 by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Premium bedding, minibar, in-room safe, desk
Ballroom
Exterior
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • ExCeL Exhibition Centre
    ‪11 min drive‬
  • Tower of London
    ‪15 min drive‬
  • London (LCY-London City)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Coffee/tea maker, electric kettle

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Coffee/tea maker, electric kettle

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador)

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

Apartment, 1 Bedroom (Suite) | Private kitchen

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

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Exterior

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About this property

InterContinental London - The O2 by IHG

Luxury London hotel connected to the convention center, a quick walk to O2 Arena
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2 by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, deep-tissue massages, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 836 out of 1187 reviews
Rating 8 - Good. 174 out of 1187 reviews
Rating 6 - Okay. 74 out of 1187 reviews
Rating 4 - Poor. 45 out of 1187 reviews
Rating 2 - Terrible. 58 out of 1187 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel with easy access to O2.
Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position for attending the o2. Wonderful setvice at check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Thank you for a wonderful stay, everything from check in to check out was perfect. Your staff were so helpful and polite and I thoroughly enjoyed my stay. Room 1701 junior suite was beautiful and can be see on my instagram page @travelwith2littleones
Stayed 1 night in Jan 2025

10/10 Excellent

Farah

Stayed 1 night in Jan 2025

10/10 Excellent

Amandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Gorgeous room and lovely beds.
Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Amazing hotel with large rooms, professional courteous, friendly staff. A wonderful stay as usual.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the intercontinental always best breakfast
Stayed 1 night in Dec 2024

2/10 Terrible

Beata

Travelled with family
Disliked: Cleanliness, staff & service
Very rude front desk employee. In addition, we had a room with the construction as the terrace view from our window. Anytime we weee taking a shower or bath there was a very loud noise reminding hummer drill drilling into a concrete. I have recorded the noice. At first, we were notified that breakfast is until 11 am, the next day we received a notification that breakfast is until 9 am. The hotel employees commercialized guests a lot.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfect & convenient, spa disappointing.

Hotel & service was great. The rooftop bar was closed and a shame that there was no signage until we went to it, the downstairs bar was nice though and good cocktails. Not particularly impressed with the spa. I arrived at the spa reception and the staff barely looked up from their computers. When I asked for slippers I was told I had to go back to my room and get them and they would be in the safe. I did this - no slippers, so when I came back, the lady unwillingly gave me flip flops, then questioned what was wrong with my current footwear (outdoor shoes). The pool was filled with screaming kids jumping and splashing, there were no chairs available as it was so busy, and the steam room and sauna’s were frequented by kids and loud talking guests, so not particularly relaxing. The spa was only a minor part and not what I stayed for, so this didn’t effect my happiness with the hotel itself so I would return again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I’ve ever stayed in around the world. Also super convenient to the concert we attended. Just a short walk and you’re in the arena. Will return!
Stayed 1 night in Dec 2024

10/10 Excellent

Gail

Stayed 3 nights in Dec 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice felt like i was on holiday
Stayed 1 night in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey, but nice!

This hotel is pricey, mainly because it has a captive audience being situated right next to the O2, but having said that, it is a very nice hotel. Rooms are a decent size, comfortable clean and modern, with nice bathrooms and fantastic showers and the hotel has its own exit into the O2 which is very handy. Have always found the staff here very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Dileta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

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