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InterContinental London - The O2, an IHG Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental London - The O2, an IHG Hotel

2 bars/lounges, cocktail bar, rooftop bar
Point of interest
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    5 min walk
  • Haidilao Hot Pot
    1 min walk
  • North Greenwich Underground Station
    9 min walk
  • London (LCY-London City)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

View from room

Deluxe Room

  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Room amenity

One Bedroom Suite

  • 60 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

View from room

Suite (Ambassador)

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Bathroom

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

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includes taxes & fees
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About this property

InterContinental London - The O2, an IHG Hotel

Riverfront hotel connected to the convention center in Greenwich with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2, an IHG Hotel offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, aromatherapy, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a terrace are also featured at the business-friendly InterContinental London - The O2, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:30 AM–11:30 AM: GBP 25-30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Market Brasserie
  • Kinaara
  • Clipper Bar
  • Eighteen Sky Bar
  • Meridian Lounge

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (16146 square feet of space)
  • Meeting rooms - 34

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2, an IHG Hotel Hotel
InterContinental London - The O2, an IHG Hotel London
InterContinental London - The O2, an IHG Hotel Hotel London

InterContinental London - The O2, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 799 out of 1150 reviews" "
Rating 8 - Good. 172 out of 1150 reviews" "
Rating 6 - Okay. 75 out of 1150 reviews" "
Rating 4 - Poor. 48 out of 1150 reviews" "
Rating 2 - Terrible. 56 out of 1150 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olutunde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on a Saturday evening for one night in September 2024. Gym and pool area lovely although very disappointing that the sauna was closed. Breakfast was very decent, good choice/variety of food/drink and worth paying the extra for. Room was nice with a great view looking towards Canary Wharf. Very good comfortable beds and quiet rooms. Not quite sure this is a major 5* hotel but it is worth the experience to stay here if you are going to see a show at the 02 particularly as you get your entrance into the arena and avoid the queues. Overall a good stay thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and decent toiletries. Nice bar with great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that looks after you. It's not cheap, but access to the O2 is amazing and the hotel staff cannot do too much for you.
Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, perfect for O2
The staff here are a credit to the hotel, they were the friendliest and most attentive staff I have ever come across during a hotel stay. Everywhere was clean, room was lovely with a comfortable bed and the fluffiest towels. Breakfast was also excellent
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Ideal location for the O2. Grand lobby and easy check in. Room comfortable, ongoing works on the outside of the hotel rendered what could have been an amazing view to a view of scaffolding. The hotel is extremely busy and breakfast was chaotic, loud and uncomfortable. I wouldn't be in a rush to return.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay. The hotel is really convenient after an evening at the O2 watching a concert. The staff were all super friendly. The room was clean and very comfortable. Would definitely book here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Xyla

Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities
Previous people food still in the mini bar No gluten free beer in hotel of this calibour in London I find it ridiculous .
Stayed 1 night in Sep 2024

10/10 Excellent

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never use Expedia / Hotels.com again. had major problems on checkin (Troon was somehow booked for the day before we arrived and we were staying just 1 night). The Hotel were incredible and were happy to help but because it was booked via Hotels.com we had to speak to them first. I spent about 3 hours on the phone with multiple hotels.com agents who were unable to fully comprehend and communicate (language barrier) or unhelpful and kept dropping the call, not calling back or putting me through to the intercontinental front desk or asking me to deal with it at the hotel. Only after I gave the phone to the Hotel staff (after they had to spell out words so the agent could understand what they were saying) did they then email the hotel to say they would approve a reimbursement for the additional night’s stay. The room had incorrectly been booked for the night before so the hotel were charging us double and needed hotels.com to approve a reimbursement. Hotels.com continued to not be helpful. In the end it was the incredible staff at the Intercontinental who went above and beyond to help us (special thanks to Andrea). So in the end we were able to stay and adored the hotel room especially. It felt very luxurious, the little touches were really impressive and felt upscale. We had a beautiful view, great bed and bathroom, lovely restaurant. Take bar unfortunately closed.
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart, Gravesend

Liked: Cleanliness
Always a great experience Love this hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only thing good about our stay was location to O2 arena. We arrived and were told you were overbooked and that we would have to stay at a hotel 20 minutes away. I explained I was traveling with my sister who has special needs. We were then given a room in the apartments with a king bed rather than twin room as we had booked. The whole hotel is under construction, not a five star experience by a long shot.
Stayed 1 night in Sep 2024

8/10 Good

Letitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is brilliant
Stayed 2 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from being surrounded by construction work the hotel in general was very comfortable and pleasant staff
Stayed 1 night in Sep 2024

10/10 Excellent

dun en, north York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dalj, Slough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to go to a concert, hotel was amazing. Service was excellent, staff was friendly. Easy access from the hotel to the O2. Everything made our whole experience excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Tahura, Newbridge

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with beautifully appointed rooms. Friendly and helpful staff. Easy and safe access to O2 Arena
Stayed 1 night in Sep 2024

10/10 Excellent

Leena

Stayed 1 night in Aug 2024