ibis London Shepherds Bush – Hammersmith - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
24/7 front desk
Pet-friendly
Laundry

Explore the area

3 - 5 Rockley Road, London, England, W14 0DJ

Shepherd's Bush Empire
‪5 min walk‬
Westfield London Shopping Centre
‪9 min walk‬
Olympia Conference and Exhibition Centre
‪15 min walk‬
London (LHR-Heathrow)
‪29 min drive‬

Room options

Double Room, 1 Double Bed

15 sq m
City view
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds

15 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a 24-hour front desk, a quick walk to Shepherd's Bush Empire

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.

Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.

Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 25 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
A bar/lounge
A restaurant
Snack bar/deli

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Electric kettle

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Fan
Heating
Iron/ironing board on request
LED lighting
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Contactless check-in available

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between noon and 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
Self parking fee: GBP 25 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Early check-in fee: GBP 20 (subject to availability)
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds

ibis London Shepherds Bush – Hammersmith Hotel

ibis Shepherds

ibis Shepherds Bush

ibis Shepherds Bush Hotel

ibis Shepherds Bush Hotel London

ibis Shepherds Bush London

London ibis Shepherds Bush

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Shepherds Bush London

Ibis London Shepherds Bush England

ibis London Shepherds Bush – Hammersmith London

ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Alexandra

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

shopping mall with plenty of dining options within walking distance easy parking. good for public transport

Stayed 1 night in Dec 2024

6/10 Okay

Ka Lun

16 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Martin

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

15 Dec 2024

Liked: Staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay and great location for Sheppards Bush O2 venue.

Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveller

12 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with partner

11 Dec 2024

Liked: Property conditions & facilities

Excellent one night stay, friendly helpful staff, 8 minute walk from train station, any one going to the Shepherds bush 02 empire concert venue 8 minute walk to venue from hotel, great location, would definitely book again.

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller

9 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Don’t be fooled by the snazzy lobby images

Was given an accessible room. The bathroom was horrid, very mouldy with no ventilation and in terrible condition. It was essentially a wet room but done very poorly, so using the shower you had to wait to step into the bathroom again as the whole thing floods. Bedroom was very basic standard Ibis fare, which is normally fine, but in this case it was just not clean, dust and hair all over the floors. The sheets were clean at least.

Stayed 1 night in Dec 2024

8/10 Good

Kevin

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works do

The room was nice but basic which was fine , breakfast was nice

Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

7 Dec 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

27 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Anna Liza

Travelled with family, Travelled with group

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, would recommend to friends

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveller

17 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr

Stayed 1 night in Nov 2024

10/10 Excellent

k

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London!

Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!

Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back

Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

1 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay

Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station

Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

31 Oct 2024

Liked: Staff & service

Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.

Stayed 1 night in Oct 2024

8/10 Good

Angelo

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

24 Oct 2024

Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service

Room was so warm, even with window open, impossible to sleep

Stayed 1 night in Oct 2024

8/10 Good

Alan

8 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice clean hotel. Expensive for what you get.

Stayed 1 night in Aug 2024

6/10 Okay

Kamran

Travelled with partner

3 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

A nice, clean and well maintained property. There was nothing wrong with the property but the fact is it’s not for grown ups — there is no way an adult can comfortably sleep on those super tiny beds. I would say a little overpriced property.

Stayed 2 nights in Sep 2024