ibis London Shepherds Bush – Hammersmith - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast available
Parking available
24/7 front desk
Pet-friendly
Laundry

Explore the area

3 - 5 Rockley Road, London, England, W14 0DJ

Shepherd's Bush Empire
‪5 min walk‬
Westfield London Shopping Centre
‪9 min walk‬
Kensington High Street
‪14 min walk‬
London (LHR-Heathrow)
‪29 min drive‬

Room options

Double Room, 1 Double Bed

15 sq m
City view
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds

15 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

ibis London Shepherds Bush – Hammersmith

Hotel with a 24-hour front desk, a quick walk to Westfield London Shopping Centre

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.

Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis London Shepherds Bush – Hammersmith. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
Within a 10-minute walk of Shepherd's Bush Empire and Bush Theatre
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.

Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 11 per day)
Limited on-site parking

Food and drink

Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: GBP 13.50 for adults and GBP 6.75 for children
1 restaurant
1 bar

Family friendly

Free cots/infant beds
Laundry facilities
Snack bar/deli

Conveniences

Lift
Front-desk safe
Newspapers in reception
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Fan
Free cots/infant beds
Heating

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Guidebooks/recommendations
Iron/ironing board (on request)
LED light bulbs
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 20

Contactless check-in available

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between noon and 5:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
Self parking fee: GBP 11 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Early check-in fee: GBP 20 (subject to availability)
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds

ibis London Shepherds Bush – Hammersmith Hotel

ibis Shepherds

ibis Shepherds Bush

ibis Shepherds Bush Hotel

ibis Shepherds Bush Hotel London

ibis Shepherds Bush London

London ibis Shepherds Bush

Shepherds Bush ibis

Shepherds Bush London

Ibis London Shepherds Bush England

ibis London Shepherds Bush – Hammersmith London

ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Robert

Business traveller

17 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr

Stayed 1 night in Nov 2024

10/10 Excellent

k

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London!

Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!

Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back

Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

1 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay

Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station

Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

31 Oct 2024

Liked: Staff & service

Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner

29 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.

Stayed 1 night in Oct 2024

8/10 Good

Angelo

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

24 Oct 2024

Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service

Room was so warm, even with window open, impossible to sleep

Stayed 1 night in Oct 2024

8/10 Good

Alan

8 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice clean hotel. Expensive for what you get.

Stayed 1 night in Aug 2024

6/10 Okay

Kamran

Travelled with partner

3 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

A nice, clean and well maintained property. There was nothing wrong with the property but the fact is it’s not for grown ups — there is no way an adult can comfortably sleep on those super tiny beds. I would say a little overpriced property.

Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Arash

1 Oct 2024

Stayed 1 night in Sep 2024

8/10 Good

Emily

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and simple, just what I needed for a quick stay.

Stayed 1 night in Sep 2024

8/10 Good

myles

14 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Only issue was that someone walked in on me as they had given someone else the key to my room. They have said they will refund the cost of breakfast as goodwill. I will wait and see.

Stayed 1 night in Sep 2024

8/10 Good

David

12 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing experience and will defiantly look to book here again for my next trip to London! 2 min walk from Shepards bush tube station and plenty of shops in the area! The staff at the hotel were lovely and friendly couldn’t have asked for more

Stayed 1 night in Sep 2024

8/10 Good

Orla

Business traveller

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Brendan

3 Sept 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel close to all amienities. Staff were very helpful

Stayed 1 night in Aug 2024

8/10 Good

Alicia Myrnelle

30 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

4/10 Poor

Laura

Travelled with partner

29 Aug 2024

Disliked: Amenities, property conditions & facilities

Unfortunately we felt unsafe at this hotel when returning at night, there was a gang of men outside who were hanging around and tried approaching us, which was very intimidating. We also had issues in our room with the plug socket sparking when we plugged something in. And annoyingly the bathroom light constantly flickered.

Stayed 2 nights in Aug 2024

8/10 Good

Halley

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Nichole

11 Aug 2024

Liked: Cleanliness, property conditions & facilities

No iron, no safe for valuables no mini refrigerator

Stayed 6 nights in Aug 2024

8/10 Good

Kathryn

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quiet clean and modern

The location was perfect, just opposite Shepherds Bush station (but far enough away to not have the bustle). There is a small shopping centre at the entrance to the hotel with a Poundland, Lidl, nice cafe etc, which was great for snacks, breakfast and so on. The welcome was friendly and the set up is great with a room key that also opens the front door and operates the lift. The room was quiet and impeccably clean. There were extra pillows and the view was lovely. The only negative is that there is nothing ‘special’. There’s no fridge and the plugs were slightly awkwardly placed. The bathroom was perfectly well appointed but slightly oddly ‘raised’ which meant that everything was a tiny bit ‘bouncy’. No massive ‘wow factor’ but for a reasonably priced, clean, modern and impeccably maintained room in a convenient location, we were very impressed indeed.

Stayed 1 night in Aug 2024