ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Front of property
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Airport Bowl
    ‪4 min walk‬
  • Stockley Park
    ‪9 min drive‬
  • Twickenham Stadium
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪18 min walk‬

Room options

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London Heathrow Airport

Hotel in Hayes with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 9 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self parking fee: GBP 15 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1041 out of 2563 reviews
Rating 8 - Good. 784 out of 2563 reviews
Rating 6 - Okay. 393 out of 2563 reviews
Rating 4 - Poor. 163 out of 2563 reviews
Rating 2 - Terrible. 182 out of 2563 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Abdirahman

Liked: Cleanliness, staff & service, amenities
The TV is not working, its essential that guests have entertainment during stay at Hotel. This is my humble comments.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Great stay for 6 hrs of good sleep
Stayed 1 night in Jan 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cyril

Stayed 1 night in Jan 2025

10/10 Excellent

Gurwinder Singh

Stayed 4 nights in Dec 2024

10/10 Excellent

Dobromir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel provides excellent value for money if staying at Heathrow. It is clean, comfortable and always feels safe. The rooms are basic but clean and quiet. The staff at reception were cheerful and very helpful dealing with problems I had with the TV remote and connecting to the internet. There is also a good local bus service to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place
Stayed 1 night in Jan 2025

8/10 Good

DALJIT

Liked: Cleanliness, staff & service, property conditions & facilities
It was affordable and convenient
Stayed 2 nights in Jan 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not as near to the airport as I would have liked and you have to pre book a taxi in the morning otherwise you have to wait up to 45 minutes for one, buses only come 1 time per hour… it’s a little bit of a pain- but hotel served it’s purpose. Rooms are super tiny!
Stayed 1 night in Jan 2025

2/10 Terrible

Mark, Sunnyvale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked and paid for a room, but when arrived, there was about 80 people in the lobby trying to check in. They're sent there by the airline who's flight was cancelled. They each needs to fill out paperwork. I asked to get checked in, but the clerk would not let me be checked in first. I explained that I have already paid the room and all he needs to do is to give me the keys. He would not.and is very rude. I asked for a refund
Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly as promised. A clean overnight hotel with easy access to Heathrow. Limited eating options on site but it was perfect for our needs. Simple box rooms but comfortable and clean
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Travelled with family
Liked: Staff & service
You get what you pay for. Very dated utilities, uncomfortable bed and small space BUT we only needed it for a one night stay to catch our flight the next morning. Staff were friendly, they informed us about details regarding a shuttle bus to Terminal 5.
Stayed 1 night in Jan 2025

10/10 Excellent

Seraphin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

4/10 Poor

Lane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great, it's a convenient public bus ride from the airport, however if you choose to use the shuttle service, it's 3rd party and costs £7. The room was so small that I couldn't get my luggage rolled past the bed because the wall was so close to the bed. The carpet was stained and still had mud or something all over it. Paint was marked all over the place. The bathroom was excessively dark. When I got to the hallway that my room was in, it was so dirty and in need of paint etc. that I thought it was under remodeling or something - nope, that's just how it is. The bar keep was very sick, she kept coughing, but was handling drinks / food anyway.
Stayed 1 night in Jan 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and budget friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

MATHEW

Stayed 1 night in Dec 2024

10/10 Excellent

chasity

Stayed 1 night in Dec 2024

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Yvonne, Tustin

Travelled with group
Disliked: Amenities
The manager in duty does not honor our reservation and asked us to stay in the line with people without reservations.
Stayed 1 night in Jan 2025

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filth
Dirty
Stayed 1 night in Jan 2025