Hotel in Hayes with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
Free WiFi
Enjoy international cuisine while dining at Foggs Kitchen and Bar
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests really like the accommodations for the cleanliness and comfy beds
14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Airport shuttle service available for a fee
Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.
This Hayes hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
Secured, uncovered parking on site (GBP 15 per day)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 9 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Foggs Kitchen and Bar
Things to do
Billiards/pool table
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Handrails in hallways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Restaurant dining guides
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: GBP 10 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 9 for children
Airport shuttle fee: GBP 6.8 per person (one-way)
Uncovered self parking fee: GBP 15 per day
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 30 (subject to availability)
Late check-out fee: GBP 30 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes
ibis London Heathrow Airport Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 985 out of 2465 reviews
10 - Excellent
985
Rating 8 - Good. 762 out of 2465 reviews
8 - Good
762
Rating 6 - Okay. 379 out of 2465 reviews
6 - Okay
379
Rating 4 - Poor. 161 out of 2465 reviews
4 - Poor
161
Rating 2 - Terrible. 178 out of 2465 reviews
2 - Terrible
178
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
CONOR
21 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Quality deteriorating
Advertised prices via QR not same as at till
Same for products. Very misleading. Food disappointing for price and quantity. Naan bread was like a small wafer! Bed and pillows very poor comfort wise. Ended up with sore back. Staff, however, very friendly
CONOR
Stayed 1 night in Dec 2024
8/10 Good
Vishal
21 Dec 2024
Vishal
Stayed 1 night in Dec 2024
10/10 Excellent
Henry John
21 Dec 2024
Liked: Cleanliness
Definitely on the go-to list now!
Loved it. Super clean, modern, well priced, and very close to Heathrow.
Very friendly and helpful staff. I wasn’t prepared the hotel to be a cashless hotel. As I don’t have a credit card it was a bit difficult. I would definitely stay there again.
This is a conveniently located hotel close to Heathrow with many public bus options close by. The room was clean and tidy with lots of amenities. I would recommend this for a short stay close to Heathrow.
Check in process was ok, until we got up to the door of our room and the keycard didn’t work!
Decor was tired, run down and looked borderline dirty (probably through age) in the corridors. Quality of the room was low. Sheets only covered the mattress topper, bed was uncomfortable and the room was noisy. Bathroom was probably the best part of the room. No issues there. This place resembles a hostel rather than an ibis hotel.