ibis London Heathrow Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis London Heathrow Airport

Front of property
Exterior
Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Airport Bowl
    ‪4 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪18 min walk‬

Room options

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed

8.2 out of 10
Very good
(207 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(74 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

ibis London Heathrow Airport

Hayes hotel in Heathrow Villages with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 12 minutes by car from Twickenham Stadium and 14 minutes from Windsor Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: GBP 13.50 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Bike parking
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Lift
  • Handrails in hallways
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 9 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 901 out of 2326 reviews" "
Rating 8 - Good. 731 out of 2326 reviews" "
Rating 6 - Okay. 364 out of 2326 reviews" "
Rating 4 - Poor. 157 out of 2326 reviews" "
Rating 2 - Terrible. 173 out of 2326 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed
I have a heart condition for which I follow dr Esselstyn’s program which includes six times a day green leafy vegetables like kale or buk Choi. We precooked those veggies and put them into small bags. The staff absolutely refused to warm them up for us. Their mdd we nu is detrimental to anyone with a heart condition. There is no microwave anywhere nor a fridge. We finished up throwing most of the baggies of veggies in the bin and I had to break the reverse heart disease program. Very disappointed and will not stay at this place ever again.
Stayed 2 nights in Oct 2024

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and atmosphere, rooms are a bit on the small size but adequate for short stays.
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Ewan

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Masako

Liked: Cleanliness, staff & service, amenities
It was great overall, but I wished the bathroom lights was brighter.
Stayed 1 night in Oct 2024

4/10 Poor

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities
A bed. Not much more.
A late arrival, and an early departure left little time for sleep. We slept. We would not stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Marvy

Ok
Stayed 1 night in Sep 2024

8/10 Good

Vaughn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it for the price
Stayed 6 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine wanted a stop over before a flight the next day
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

pierre

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Decent rooms - Slow Service
Perfectly adequate hotel but poor bar set up. You have to join the queue for ordering food and guests prevaricating over what they want to eat, even if you only want a drink from the bar. The three staff members were pleasant enough but were expected to perform multiple tasks so that only one person was serving a constant line of 10-15 guests.
Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Oct 2024

8/10 Good

Kawther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Helpful understanding service willing to go out of their way to help myself and friends needs. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Acceptable
It's an airport hotel. If you're looking for a place to stay close to Heathrow with a reliable shuttle, this is a good option. I've stayed here a couple of times on overnight layovers and the shuttle isn't free. You have to buy a ticket by either paying the driver directly or buying a ticket on a kiosk in the lobby. So it's not free, but it is reliable. There's a schedule posted on the check in counter and it runs at pretty much exactly those times. The rooms have been clean both times I've stayed here and the staff has been pleasant and helpful. It's a perfectly acceptable airport hotel if that's what you're looking for.
Stayed 1 night in Oct 2024

8/10 Good

Sohail, Shoeburyness

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant good value hotel.
Good quality hotel. Nice breakfast, easy access from Lhr central bus Bus numbers 105, 111. Room comfortable. Nice bed. Not a lot of space, but what there is is good. My only complaint as such would be the shower room/ toilet. I am 6’4” and only just enough room to sit on the toilet, my knees touching the wall in front. However the shower and wash basin were both good quality. Pleasant staff. I normally stay in the Premier inn a little further on Bath Rd. Although not quite as good in my opinion, the room cost £66. Be careful when you arrive as I got off up the road at the Ibis style hotel and had to walk a mile further up the road to access the Ibis hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Linford

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable. Food and drink expensive, noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Eileen, Vancoucver

Stayed 1 night in Sep 2024

8/10 Good

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first experience of staying at an airport hotel. I chose Ibis because, in my search, it came up as the cheapest hotel out of all the ones on Bath road. I stayed at Ibis the night before my early morning outbound flight to Turkey. The highlight of my stay at Ibis is the great transport facilities as many buses stop at the bus stop- Harrington Corner, which is very close to the hotel. I had no problem reaching the hotel from Heathrow Central Bus stop. For my vey early morning flight, Hotel hoppa bus was the most convenient, cheapest, safest and quickest way to reach Terminal 2 from the hotel. Hotel Reception staff were very polite and friendly. Check in was very quick. I am also impressed with the Hotel’s communication with their customers. I received a detailed email containing all the information I needed such as how to reach the hotel via public transport. The room was quite small but it did not bother me because I was on my own and only had one suitcase and a small bag. Having a kettle and tea/coffee in the room was great. I wish there was a small fridge in the room so I could store the food I was carrying with me. Also having a complementary bottle of water in the room would have been nice. Hope Ibis would look into providing these. All in all I had a comfortable stay and would use Ibis again.
Stayed 1 night in Oct 2024

8/10 Good

Ali

Travelled with family
This property had a clogged shower stall. The maintenance man came up and removed a very large clump of hair from the drain. The problem was fixed within a few minutes. I had been in many hotels on this trip, and this one just did not impress me.
Stayed 1 night in Oct 2024