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4.1 out of 5

"Staff in this hotel was amazing. They were so polite and helpfull. Breakfast was average. The hotels vibe is lowkey cool, recommend for young people! ... " More

By a verified traveller on Fri 26 Jul 2024

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Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin SweetRoom by ibis

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double SweetRoom by ibis

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of ibis London Canning Town's great location. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy international cuisine while dining at Chill #08
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Just a 3-minute drive from ExCeL Exhibition Centre and 7 minutes from O2 Arena
  • Pets welcome for a fee (restrictions apply)

ibis London Canning Town ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis London Canning Town

Everyone (2) Couples (1) Family (1)
5 out of 5
Staff in this hotel was amazing. They were so polite and helpfull. Breakfast was average. The hotels vibe is lowkey cool, recommend for young people! Location was bit off, but public transportation made it work. Aircondition in thid hotel was absolutely amazing. We were also suprised how quiet the hotelroom was.

Posted by on 26 Jul 2024

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Comment from Hotel Management

27 Jul 2024 by Will - Front Office Team Leader

Hi Jukka,We hope this response finds you well and we thank you for taking the time to write such a lovely review. We are delighted to read that you enjoyed your 4 night stay with us and we hope to welcome you back in the future.Kind regards,

5 out of 5
Friendly staff. Comfy bed. Very good sound proofing.

Posted by on 15 Apr 2024

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Comment from Hotel Management

16 Apr 2024 by Will - Front Office Team Leader

Hello Cheryl,We hope this message finds you well. Thank you for giving us such a lovely rating and we are so glad that you enjoyed your stay. Don't be a stranger!Kind regards,

1 out of 5

Posted by on 10 Nov 2022

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4 out of 5
Somewhat compact room, felt like a ship cabin. Very clean and everything in perfect condition. Our only gripes were the pillows were very hard, bed uncomfortable and the small towels were rather scratchy. I'm afraid that those things would deter us from staying again.

Posted by on 7 Jan 2020

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5 out of 5
Hôtel top !

Posted by on 24 Apr 2022

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4 out of 5

Posted by on 18 Nov 2019

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5 out of 5
Gutes, sauberes Hotel mit freundlichem Personal. Es hatte zu wenig Tücher.

Posted by on 13 Nov 2019

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About the ibis London Canning Town

Location 8 Silvertown Way, London, England E16 1ED

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London Canning Town also features a front desk safe and a lift. This 3.5-star London hotel is smoke free.

  • 196 guestrooms or units
  • 10 levels
  • Built in 2017
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Ham Station (1.7 km / 1 mi)
  • Metro station: Star Lane Station (0.9 km / 0.5 mi)

Room Amenities

Ibis London Canning Town offers 196 air-conditioned accommodations, with blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Chill #08 – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

On-site venue No. 2 – This bar only serves light fare.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Canning Town Hotel
  • ibis London Canning Town
  • ibis London Canning Town Hotel
  • ibis London Canning Town London
  • ibis London Canning Town Hotel London

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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