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Hyatt Place London City East

4.0 star property
VIP Access

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Premium Room, 1 King Bed, Terrace
Exterior
Cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪15 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • St. Paul's Cathedral
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪60 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Tower Hotel

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (7043)
The price is €271
for 1 room
includes taxes & fees
27 Apr - 28 Apr
The Tower Hotel

About this property

Hyatt Place London City East

Eco-certified hotel with a 24-hour fitness center and a rooftop terrace
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Place London City East.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Zoom Restaurant - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • The Market
  • Zoom Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 921 reviews
Rating 8 - Good. 266 out of 921 reviews
Rating 6 - Okay. 76 out of 921 reviews
Rating 4 - Poor. 17 out of 921 reviews
Rating 2 - Terrible. 16 out of 921 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Vitoria

Stayed 1 night in Jan 2025

10/10 Excellent

ANIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation Tube, Bus and Taxi
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mentioned it was our wedding anniversary during booking, and on arrival, we found that the hotel staff had arranged some fabric flower petals into a heart-shape on our bed and left us a congratulations card in our room, what a lovely gesture! Our room was clean, so was the other areas of the hotel. The bed was large and comfortable. We were assigned a room on the top floor, so the view was nice too. The breakfast (we picked the full English continental breakfast option) was very good with lots of choices. The check-in/out processes were done at a self-service machine, which was quick and convenient; however, at check-out, we did find there was a small unexplained charge (a few pounds, forgot the exact amount) added to our bill while we had already fully paid for the room at booking, we later found out from the concierge that it was a service charge (more like a tip) which they could remove from our bill upon request. The hotel is nicely located close to tube stations and Brick Lane where they are many good places to eat. Overall a very pleasant stay, would recommend to others.
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Puspraj

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very neat and clean. Value for money.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Check in via kiosk means you have to enter all your personal details and anyone in the lobby can read them. No privacy. Kiosk didn’t work and had to check in with reception anyway. Rooftop bar was pleasant had a few drinks and watched the snow. Breakfast staff sat us at a dirty table, had to ask for cups for coffee and the sausages tasted like flour. Other than that staff were all pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Hussein

Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for Whitechapel, easy access to underground. Great in room facilities, charging plugs, TV, coffee and tea, ironing facilities, hairdryer in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful but up against at breakfast. No room at breakfast someti.es having to wait.
Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel nice and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Makda

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a fantastic place to stay. Clean and quiet. Amazing set up for people with disabilities. Breakfast option is a must. Staff are polite, helpful and made our stay fabulous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Leigh

Stayed 2 nights in Dec 2024

2/10 Terrible

Jason

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Worst hotel service I have ever experienced and no where to park apart from a very risky parking lot from NCP. We checked out 2 days early and forfeited the cost of room and parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Dec 2024

8/10 Good

Junias

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff,comfortable room with everything you need for short stay.... Only complaint was bar was closed early at night and cheap lager in cans they sell is gross.....
Stayed 2 nights in Dec 2024

10/10 Excellent

Elliot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

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