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4.2 out of 5

"Clean, quiet, friendly staff, nice breakfast, modern room. Only stayed for one night and perfect for what I needed. I know the area and isn’t far from ... " More

By a verified traveller on Sun 07 Jan 2024

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Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed Balcony with Sofa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Hyatt Place London City East's great location gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Brick Lane and 8 minutes on foot from Old Spitalfields Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hyatt Place London City East ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place London City East

Everyone (2) Family (1)
4 out of 5
Clean, quiet, friendly staff, nice breakfast, modern room. Only stayed for one night and perfect for what I needed. I know the area and isn’t far from Whitechapel or Aldgate East stations.

Posted by , from Huntingdon on 7 Jan 2024

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Comment from Hotel Management

17 Jan 2024 by Fabio Abrunhosa

Dear Jennifer,Thank you for taking the time to share your positive feedback! We're thrilled to hear that your stay at Hyatt Place London City East was clean, quiet, and that you found our staff friendly. It's great to know that you enjoyed the nice breakfast, the modern room, and that our location near Whitechapel or Aldgate East stations was convenient for your needs.If there are any specific aspects of your stay that stood out or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your preferences with us.Thank you for choosing Hyatt Place London City East, and we hope to have the pleasure of welcoming you back for another perfect stay in the future.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

5 out of 5
Centrally located, clean swanky environment. Staff were very friendly and helpful. Will definitely use again

Posted by on 23 Nov 2023

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Comment from Hotel Management

6 Jan 2024 by Yoyo Cheung Guest Service Manager

Dear Arlene,I want to express our sincere gratitude for your positive feedback regarding your recent stay with us.We are delighted to hear that you found our hotel centrally located, with a clean and swanky environment. Our team is committed to providing a friendly and helpful service, and it's heartening to know that their efforts have contributed to a positive experience for you.Your satisfaction is our priority, and we are thrilled to learn that you plan to use our services again. We look forward to the pleasure of welcoming you back and ensuring that your future stays are just as enjoyable.If there are specific details or preferences you'd like to share for your next visit, please feel free to reach out to me directly.Once again, thank you for choosing Hyatt Place London City East. We can't wait to host you again and provide you with another memorable experience.Warm regards,

4 out of 5
Great location, walking distance to Shoreditch, and east access to public transport, nice clean room , great breakfast, very friendly and helpful staff, perfect value for money. Will definitely stay here again

Posted by on 23 Jan 2023

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Comment from Hotel Management

23 Jan 2023 by Adil Alomrani/Guest Service Manager

Dear Shirine ,On behalf of the entire hotel team, I want to thank you for sharing about recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4 out of 5

Posted by on 22 Mar 2022

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4 out of 5
Unser Zimmer war schön, modern, sauber, ruhig und gross. Die Betten waren bequem. Auch das Badezimmer war gross. Schade war, dass es trotz genügend Platz keine Aufhängestange für 2 Badetücher gab. So war das Konzept "Save the planet", wo man die Badetücher auch 2 (oder mehr) Tage benutzen kann, nicht gut umsetzbar. Eine Flasche Wasser im Zimmer wäre auch nett gewesen, kann man aber im Tesco nebenan auch ohne grosse Umstände kaufen. Das Personal war sehr freundlich, das Frühstück lecker und umfangreich. Der ÖV ist in kurzer Distanz erreichbar. Wir würden wieder in diesem Hotel übernachten und finden es empfehlenswert.

Posted by on 3 Jan 2023

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Comment from Hotel Management

13 Jan 2023 by Adil Alomrani/Guest Service Manager

Liebe Carine,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen mit uns zu teilen. Durch Gästefeedback können wir die Erfahrung, die wir unseren Gästen bieten, verbessern.Sie haben mich darauf aufmerksam gemacht, dass wir bei Ihrem letzten Aufenthalt Ihre Erwartungen nicht erfüllt haben, dass es trotz genügend Platz keine Kleiderstange für 2 Badetücher gabObwohl wir Ihre Erwartungen während Ihres Aufenthalts nicht erfüllt haben, hoffe ich, dass Sie unser Hotel bei Ihrem nächsten Besuch in der Gegend in Betracht ziehen, damit wir Ihnen das Gasterlebnis bieten können, das Sie verdienen.

4 out of 5

Posted by on 1 Mar 2022

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East. This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Shadwell Station (1.3 km / 0.8 mi)
  • Metro station: Aldgate East Station (0.4 km / 0.2 mi)

Room Amenities

Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Smart television
  • Digital channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Zoom Restaurant – On-site restaurant.

PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.

The Market – On-site coffee shop. Open 24 hours. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Credit card pre-authorization
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Pets allowed in specific rooms only
  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place London City London
  • Hyatt Place London City East Hotel
  • Hyatt Place London City East London
  • Hyatt Place London City East Hotel London

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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