Hyatt House London Stratford

4.0 star property
VIP Access

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Photo gallery for Hyatt House London Stratford

Studio, 1 King Bed, Kitchenette, Park View
Bar (on property)
Lobby
Studio, 1 King Bed, Kitchenette, Park View
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Westfield Stratford City
    ‪1 min walk‬
  • London Stadium
    ‪9 min walk‬
  • O2 Arena
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Park View

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping center, steps from Westfield Stratford City
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Secured parking on site (GBP 20 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 20.00 per night
  • Offsite parking fee: GBP 20.00 per day (0.2 mi away)
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 41 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo stay

Polite staff and great breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff politeness. Very environmentally aware. Extremely clean. Extremely comfortable beds. High quality room and bathroom. Very quiet. Great breakfast selection. Very welcoming.
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location if you’re going to the London Stadium. Staff are outstanding, from reception through to the restaurant/bar staff. The breakfast was superb, can’t recommend this hotel highly enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Rehan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 8 nights in Jan 2025

10/10 Excellent

Curtis

Stayed 1 night in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Cameron

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in fab location

Great hotel, perfectly located for shops and ABBA Voyage. Rooms spacious and the building well maintained. Reception check in was also easy and welcoming.
Stayed 1 night in Jan 2025

8/10 Good

ESTEE XIAO THONG

Stayed 9 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in a bit early which was very convenient. The room was clean and comfortable. Laundry facilities were convenient. Breakfast buffet was excellent - nice variety and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed to go to ABBA. Perfect location and hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ayodele

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to go back

Excellent stay, early check in provided by the friendliest staff, great rooms, great location. Breakfast very good
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Stayed 1 night in Nov 2024

6/10 Okay

Lloyd

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Disappointed Stay

I was a late arrival and was told I was technically a no show, wasn’t the best welcome! The room itself was tired and well below my expectations. See pictures. Urine stains up the walls, worn out trims etc. Way below what I expect from Hyatt.
Stayed 1 night in Dec 2024

10/10 Excellent

Ora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel

Perfect location, friendly staff, beautiful suites and a nice breakfast. Very close to the best shopping mall in London. Metro station nearby. Highly recommended hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt house Stratford

Excellent choice of hotel for purpose of our visit. Although busy the hotel was quiet so sleep was undisturbed. We chose a room with a kitchen and it was equipped with all that was required. Access to transport links was so easy. Large shopping mall with numerous shops, cinema and eating outlets right on the doorstep. Friendly and helpful staff. .
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Property conditions & facilities
Spacious room with nice finishes. The small kitchen was great for nights when we just wanted to pop down to M&S for food. The breakfast buffet was excellent with lots of options and the staff was very helpful. Easy step free access to the tube station and other transport links. And all for a great price for London!
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This is my third stay and hopefully wont be the last. The location is excellent, the rooms are clean, quiet, spacious and well equipped. The staff are the most friendly, efficient and pleasant I have encountered in any London hotels, especially the doormen, the gentleman who was on duty at reception most days and the French lady at breakfast. Would definitely recommend this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024