Hyatt House London Stratford

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt House London Stratford

Studio, 1 King Bed, Kitchenette, Park View
Bar (on property)
Restaurant
Lobby
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Westfield Stratford City
    1 min walk
  • Aspers Casino
    1 min walk
  • London Stadium
    9 min walk
  • London (LHR-Heathrow)
    83 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Park View

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping center, steps from Westfield Stratford City
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping center, and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (GBP 20.00 per night)
  • Off-site parking within 0.2 mi (GBP 20.00 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Designer shops
  • Fitness centre
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 12

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 20.00 per night
  • Offsite parking fee: GBP 20.00 per day (0.2 mi away)
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1006 reviews" "
Rating 8 - Good. 238 out of 1006 reviews" "
Rating 6 - Okay. 41 out of 1006 reviews" "
Rating 4 - Poor. 18 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Subrata

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 9 nights in Sep 2024

8/10 Good

Silva

Business traveller
Liked: Cleanliness, room comfort
I would stay again
Our room was spacious and clean but TV wasn't working properly. The staff was lovely. But we have asked a few times to get a bottle of water to our room and never received it. The breakfast was really good. They have a bar and a restaurant. It is very convenient to travel around London.
Stayed 7 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Zaynab

Travelled with family
Liked: Cleanliness, amenities, room comfort
clean, cosy and comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Zaynab

Travelled with family
Liked: Cleanliness, amenities, room comfort
Best place to enjoy your stay in London if you love to shop, comfort meets excellence
Stayed 7 nights in Sep 2024

10/10 Excellent

Saadi

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Hyatt. The staff were professional and also polite and respectful. The security guards were so welcoming and knowledgeable with the area. I want to give a special shout out to them. They really made our daily outings easier and more straightforward. Will definitely recommend and stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

melissa

Liked: Cleanliness, room comfort
Top choice when in london
Regular visitor to this hotel. Its conveniently placed for the underground and the parking is fairly priced. Staff are fantastic, rooms are clean and spacious and breakfast is plentiful
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
Breakfast a highlight
Breakfast was a particular highlight. Stay was faultless.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Would happily recommend
Great apartment hotel, had everything we needed in the room, was clean, comfy bed, quiet, and very conveniently located. All the staff we met were friendly, helpful and efficient. Breakfast was delicious with a good range of hot and cold options in the buffet, and comfortable restaurant to eat in.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, room comfort
Mature couple's stay after seeing ABBA Voyage.
My wife and I stayed at the Hyatt, Stratford for one night in one of their suites on the 12th floor. With the only proviso being that the toilet roll holder was loose, it was virtually perfect. (If I had my screwdrivers with me then it'd take 30 seconds to fix that!). And, after a quality night's sleep, the breakfast was excellent too. The hotel is ideally located for the Westfield Centre, the Queen Elizabeth Olympic Park and for ABBA Voyage.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness
Basic property, which wasn't very clean with old chips and other items left on the floor behind the curtains and bed side cabinet.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Really nice hotel, allowed us to check in early and put on a really good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
London trip
A comfortable room with a fully equipped kitchenette along with friendly and helpful staff made for a great stay. Excellent breakfast too. Public transport links meant this location is ideal for visiting London and surrounding area. Now looking for an excuse to use this hotel again.
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location right in Westfield. Very safe and secure and a great base to explore the sights of London
Stayed 1 night in Aug 2024

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, room comfort
Service location cleanliness everything was top notch
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great shower, handy location
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort
Loved our stay …
Perfect location for us, straight into shopping centre, ease of parking and onward travel. Loved the hotel, decor and cleanliness. Great choice for breakfast and ability to request choice of cooked eggs off buffet choice. Yeah
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay and lovely room. Breakfast great. Cant fault.
Stayed 1 night in Jul 2024

10/10 Excellent

SHARIF

Travelled with family
Liked: Cleanliness, room comfort
Location is very convenient and the hotel was clean and friendly staff 👌 also breakfast was very nice
Stayed 2 nights in Jul 2024

2/10 Terrible

Dan

Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Business traveller
Great hotel
Excellent hotel in prime location for Westfield and Olympic Park Rooms large, clean and well equipped Breakfast was fresh, well stocked and very tasty
Stayed 1 night in Jul 2024