Hotel Lily

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lily

Reception
Front of property
Check-in/check-out kiosk
Quadruple Room
Front of property

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
23-33 Lillie Road, London, England, SW6 1UG
  • Cromwell Road
    12 min walk
  • Stamford Bridge Stadium
    17 min walk
  • Kensington High Street
    3 min drive
  • London (LHR-Heathrow)
    31 min drive

Room options

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Hotel Lily

Hotel with a 24-hour front desk, near Stamford Bridge Stadium
This smoke-free hotel features self parking, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe.
Hotel Lily offers 111 accommodations with blackout drapes/curtains. Televisions come with digital channels.

Bathrooms include shower/tub combinations. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and TV in a common area
  • Guests speak favorably about the proximity to public transportation and the location
  • Just a 3-minute drive from Olympia Conference and Exhibition Centre and a few minutes from Stamford Bridge Stadium
Hotel Lily offers its guests a front-desk safe, a television in a common area, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 50 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 562 reviews" "
Rating 8 - Good. 44 out of 562 reviews" "
Rating 6 - Okay. 108 out of 562 reviews" "
Rating 4 - Poor. 143 out of 562 reviews" "
Rating 2 - Terrible. 222 out of 562 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Average at best
Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

4/10 Poor

J Alfredo

Stayed 3 nights in Sep 2024

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are not what you get
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A prison cell would have been cosier!
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Stayed 2 nights in Sep 2024

6/10 Okay

Zahid

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Gemma

Travelled with family
I didn’t like the place . Toilet door didn’t close and not very clean . Sharing with my son and as an older person not at all ideal.
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Location in West London
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet roll holder not screwed into the wall properly, shower took ages to heat up, bathroom door looks like some tried to put their fist through it, no sheet on top of mattress and lots of areas not cleaned like the pipes under the sink. Definitely won't be staying there again. 👎
Stayed 1 night in Sep 2024

6/10 Okay

mike

Disliked: Property conditions & facilities
Hotel was ok nothing special it tired and needs a complete renovation beds good bathroom was not pleasing on the eye and no plug for the sink
Stayed 2 nights in Sep 2024

4/10 Poor

Matthew, Denver

Disliked: Cleanliness, amenities, property conditions & facilities
I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.
Stayed 1 night in Sep 2024

2/10 Terrible

Cristian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience
Extremely dirty, windows didn't close properly, not even batteries in the TV remote. Staff were not interested in anything, and the place looked derelict
Stayed 2 nights in Sep 2024

4/10 Poor

Warren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but the property is very poorly cleaned and maintained!! Mould on ceiling and walls in bathrooms, stains on all walls. No appliances showing any signs of being PAT tested, thats if you're lucky enough to have a remote for the TV to turn it on!! Wont be visiting again!
Stayed 2 nights in Sep 2024

6/10 Okay

KA YIN

Stayed 3 nights in Sep 2024

2/10 Terrible

Fida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this place
Stayed 9 nights in Aug 2024

6/10 Okay

Hector

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Kettle did not turn off shower was a bath tub with what appeared to be a shower curtain on a rod that was unpleasant and unable to be used. Room was right beside a busy road that traffic could be heard all night including emergency vehicles
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid avoid avoid
AVOID AT ALL COSTS. THE PLACE NEEDS SHUTTING DOWN
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Travelled with group
The hotel is nice, but could use some love. For a few days, we managed. The hotel staff was nice and it was easy to get into town with the stations being close by.
Stayed 5 nights in Aug 2024

4/10 Poor

Christopher, Bristol

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Could do with a good clean. A vacuum, bit of paint. A lot of noise outside cars turning up with loud music and phone calls.
Stayed 3 nights in Aug 2024

4/10 Poor

Alley

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Image's are not a true likeness
It’s photos is not true likeness of the room night staff unfriendly but the only good thing was the bed sheets were clean
Stayed 1 night in Aug 2024

2/10 Terrible

liam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful
awful
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok hotel
found it to be a clean hotel. nothing like the over reviews had said much better than a Britannia hotel. staff very friendly rooms cleaned everyday. shower worked well. could do with a new lick of paint but that's about it. would stay there again because of the cheap price .
Stayed 3 nights in Aug 2024