Hotel Lily

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Popular amenities

Parking available
24/7 front desk
Housekeeping
Free WiFi

Explore the area

23-33 Lillie Road, London, England, SW6 1UG

Cromwell Road
‪12 min walk‬
Stamford Bridge Stadium
‪17 min walk‬
Kensington High Street
‪3 min drive‬
London (LHR-Heathrow)
‪31 min drive‬

Room options

Double Room

11 sq m
Sleeps 2
1 Double Bed

Twin Room

14 sq m
Sleeps 2
2 Twin Beds

Quadruple Room

22 sq m
Sleeps 4
4 Twin Beds

Triple Room

18 sq m
Sleeps 3
3 Twin Beds

Similar properties

Housekeeping
24/7 front desk

for 1 room

includes taxes & fees

20 Mar - 21 Mar

About this property

Hotel with a 24-hour front desk, near Stamford Bridge Stadium

This smoke-free hotel features self parking, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe.

Hotel Lily offers 111 accommodations with blackout drapes/curtains. Televisions come with digital channels.

Bathrooms include shower/tub combinations. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Lily. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Free WiFi in public areas and self parking (surcharge) are available.

Free WiFi
Self parking available for a fee
Amenities include a front-desk safe, an elevator, and TV in a common area
Guests speak favorably about the location and the proximity to public transportation
Just a 3-minute drive from Olympia Conference and Exhibition Centre and a few minutes from Stamford Bridge Stadium

Hotel Lily offers its guests a front-desk safe, a television in a common area, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 50 per night)
Limited on-site parking
Height restrictions apply for on-site parking

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Well-lit path to entrance

Smoke-free property
TV in lobby

Room amenities

Bedroom

Blackout drapes/curtains
Heating

Bathroom

Private bathroom
Shower
Towels

Entertainment

Digital channels
TV

Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Lily

Hotel Lily London

Lily Hotel

Lily London

Hotel Lily London - Kensington/Earl's Court England

Hotel Lily Hotel

Hotel Lily London

Hotel Lily Hotel London

Hotel Lily Reviews

4.4

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

4/10 Poor

simone

5 Dec 2024

Stayed 1 night in Dec 2024

2/10 Terrible

haluk

5 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty hotel

Dirty, dirty,dirty, old, terrible. Do no stay here. I stay in hotels over 100 days a year and never seen such bad hotel. No

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

5 Dec 2024

Disliked: Staff & service, property conditions & facilities

The doors can be opened from the outside, someone entered my room at 5AM while I was asleep.

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew, LINCOLN

Travelled with partner

2 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Sent this complaint to Expedia, who had a response from the so called “hotel” who completely refused any form of a refund of compensation Good evening I am writing to you to make an official complaint in regards to our recent booking and stay at Hotel Lily on …….. The hotel is beyond unclean, disgusting, a health hazard and in need of complete demolition. I understand the star rating and some of the reviews reflect this on Trip Advisor and some of Expedia itself may have detailed some of this, but we went ahead with our stay thinking that the hotel may have made much needed improvements and changes. This was not the case on our arrival and stay. As the complete hotel looked the same state, we did not complain to the hotel directly as knowing it would make no difference at all, looking at the rest of the hotel, corridors, communal areas etc. We went elsewhere in the day and just managed to crash there at night (just about). I would expect even a budget hotel to be at least clean and safe for the people that are staying there? Please find the attached photograph evidence of the hotels appearance and state! I am very shocked as a regular customer of Expedia that yourselves would be associated with such an appalling business/venue. I would like someone to look into this situation and some sort of compensation be given to ourselves for what had been experienced. I look forward to hearing from yourselves. With Regards

Stayed 2 nights in Nov 2024

4/10 Poor

Peter

1 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Good location for tube,need s a good overhaul and decoration. I booked well in advance but saw the same room nearly twice the price nearer my visit .very poor value

Stayed 1 night in Nov 2024

2/10 Terrible

Sienna

Travelled with family

30 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Wouldnt recommend, rooms dirty, we were put by a noisy boiler. Awful kettle, burnt myself, they had no first aid to help me

Stayed 1 night in Nov 2024

6/10 Okay

Adele

29 Nov 2024

Liked: Staff & service

A functional hotel

It was fine. Considering the room was about half the price of most other local hotels, I was happy with it- it was secure, warm, comfy bed and decent en suite bathroom. Sure it was on the basic side and not spotlessly clean, but it did the job for somewhere to get a good night’s sleep. It isn’t a destination hotel, but doesn’t pretend to be. Reception staff were friendly and helpful and it’s really near public transport.

Stayed 1 night in Nov 2024

10/10 Excellent

Justin, Wetherby

29 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Budget hotel. Good enough for me.

Stayed 6 nights in Nov 2024

4/10 Poor

JO-Ann

Travelled with family, Business traveller

27 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Wasn’t the best experience. Booked a family room. There were 4 single beds of varying quality. There was only one coffee cup. Took them 2 hours to find 3 cups, but no teaspoons available. Toilet seat loose and shower head would not stay up. No iron or hair dryer available. Window frames broken and could not fully secure closed. The room was warm and dry though.

Stayed 2 nights in Nov 2024

8/10 Good

Habtom

24 Nov 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2024

10/10 Excellent

Jeremy

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Tidus

23 Nov 2024

Stayed 2 nights in Nov 2024

2/10 Terrible

Y Y

23 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I will be staying again

Stayed 2 nights in Nov 2024

2/10 Terrible

Fiona

Travelled with family

19 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend for kids or family’s

Really loud stunk of weed cracked walls and definitely mouldy. First room was so dirty and the windows where broken open the second room struggled to lock when we went out was slightly better but most things still broken

Stayed 1 night in Nov 2024

4/10 Poor

lily

16 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff were polite and helpful. The hotel is very old and dirty. There was no deadbolt lock on the door in our hotel room so I asked for a new room, and they said they could go and put a lock on for us ?! When we came back, there was a deadbolt lock on our door. Not sure why it was missing to begin with. Very strange and made me feel unsafe. Very loud, constant people coming and going and banging doors. Construction also going on across the road, woke up to heavy drilling sounds No hair dryer, no phone in room, no shampoo or conditioner. No hand towels. It’s an ok place to stay just to sleep for the night if you don’t need to spend time in the hotel and room

Stayed 1 night in Nov 2024

2/10 Terrible

A

Travelled with group

11 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely shocking!

There was mold everywhere smelt like canabis doors didnt lock properly.

Stayed 2 nights in Nov 2024

8/10 Good

R

11 Nov 2024

Stayed 1 night in Nov 2024

4/10 Poor

Jordan

Business traveller

9 Nov 2024

Disliked: Staff & service, property conditions & facilities

The hotel was ok. The bathroom was a little grubby and paint peeling from the walls. Car park was £27 rather than the advertised £15, and when i went to checkout the receptionist was snoring his head off.

Stayed 1 night in Nov 2024

2/10 Terrible

Patrick

Travelled with group

8 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Really a terrible place, filthy rooms, mold, broken handle on windows, children's stickers on bathroom door and window. Book somewhere else.

6/10 Okay

Evan

Travelled with group

7 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Economic option, not nice but more than good enough for a night or two

Stayed 1 night in Oct 2024

2/10 Terrible

Tim

Travelled with family

5 Nov 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Reception ok. Sheets were clean but the room was poorly decorated and shabby. Shower head did not even have a holder. Towel rail kept falling off the wall. Toilet flush had no button. Room had only one plug socket. Virtually no lights in the room. Afraid to open window as looked like it would just fall out. We stayed because we were so tired from travelling from New Zealand. Please be a

Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with group

29 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Cheap and not cheerful

Not a place to bring someone special to more like a place for bad boys night out

Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with group

28 Oct 2024

Liked: Room comfort

Disliked: Property conditions & facilities

Needs love

This. Hotel is not for a romantic getaway this for lads weekends as its hotel that needs a lot off love and had none for over 20 years but if looking for bed for the night and cheap and cheerful this would do you no refund if you cancel a room which a bit wrong 😑

Stayed 1 night in Oct 2024

4/10 Poor

Thomas

27 Oct 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

The shower was freezing and when we checked out I told them and they said, we know the whole hotel boiler was gone and is on now, I said it does not help we have left now. Not very sorry and very unclean.

Stayed 1 night in Oct 2024