2/10 Terrible
leigh
22 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute dump
Arrived and the sign in reception says parking is first come first serve basis, obviously not the case, I arrived and was told to go find alternative parking as I hadn’t booked it. 5 spaces for a hotel of approx 40 rooms.
Checked in and made my way to the third floor passing the vomit in the hallway that had obviously sat there all night and day as it was now 15:00. Got to our room to find the cleaner just starting our room, he advised he needed 20 minutes so we nipped to the pub next door. Came back 30mins later to find the cleaner still in the room advising he needed another 20. Bear in mind check in is after 14:00. Told him to leave while we get ready as we would be late otherwise. Shower plug hole dismantled and left in shower tray. Toilet seat disconnected from the toilet pan. Beds most uncomfortable and smelt of stale cigarettes. Woke up by fire service at 02:00 to stand outside for 1.5hrs when they clear the ammonia chemical spill in the basement. God only knows what goes on down there. My advice spend a bit more and go somewhere else
leigh
Stayed 1 night in Sep 2024