Holiday Inn London - Whitechapel by IHG - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Gym
24/7 front desk
Housekeeping

Explore the area

5 Cavell Street, London, England, E1 2BP

Brick Lane
‪13 min walk‬
Liverpool Street
‪4 min drive‬
The Gherkin
‪4 min drive‬
London (LHR-Heathrow)
‪75 min drive‬

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

21 sq m
Sleeps 2
1 Double Bed

Premium Room

28 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds

21 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed

23 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

28 sq m
Sleeps 2
1 King Bed

Premium Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

21 sq m
Sleeps 2
1 Double Bed

Standard Room

Sleeps 2
1 Twin Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

2 Mar - 3 Mar

About this property

Holiday Inn London - Whitechapel by IHG

Hotel with a fitness center, near Tower Bridge

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Holiday Inn London - Whitechapel by IHG offers 133 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn London - Whitechapel by IHG. During your stay, you'll be within walking distance of Tower Bridge. You'll find features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Enjoy British cuisine while dining at 5 Cavell Street Kitchen
Full breakfast served weekdays for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Within a 15-minute walk of Brick Lane and Thames River

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.

5 Cavell Street Kitchen - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner.

5 Cavell Street Kitchen - This bar serves lunch and light fare. Open daily.

Late night fare is available from 24-hour room service.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 1 mi (GBP 50 per day); booking required
Street parking available

Food and drink

Full breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Hosted evening meal available daily for a fee

Restaurants on site

5 Cavell Street Kitchen
5 Cavell Street Kitchen

Things to do

Fitness centre

Family friendly

Children's games
Free cots/infant beds
High chair
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station
Conference centre (850 square feet of space)
Coworking spaces
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Lift
Handrails in stairwells
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

TV channels
LCD TV
Films for purchase

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.95 per person
Nearby parking fee: GBP 50 per day (5249 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial

Holiday Inn Commercial Hotel

Holiday Inn Commercial Hotel London Road

Holiday Inn London Whitechapel Hotel

Holiday Inn London Road

London Road Holiday Inn

Holiday Inn London - Commercial Road England

Holiday Inn Whitechapel Hotel

Holiday Inn London Whitechapel

Holiday Inn Whitechapel

London Whitechapel By Ihg

Holiday Inn London Whitechapel

Holiday Inn London Whitechapel an IHG Hotel

Holiday Inn London - Whitechapel by IHG Hotel

Holiday Inn London - Whitechapel by IHG London

Holiday Inn London - Whitechapel by IHG Hotel London

Holiday Inn London - Whitechapel by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Karen

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Business traveller

13 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Noisey room

I had a room on the second floor, 208. It seemed to have the boiler and air condition units for the floor in there so could hear running water and fan noise all night. Not the best sleep!!

Stayed 1 night in Nov 2024

10/10 Excellent

Yonanda

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent with service and room was very clean

Stayed 2 nights in Nov 2024

10/10 Excellent

christopher

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Nicholas

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Bed was comfortable and huge. Room and bathroom immaculate. Checkout was 12 so didn't appreciate 2 didn't people knocking on the doors prior to this. One to clean the room and the other to fix a switch which we hadn't reported.

Stayed 1 night in Oct 2024

8/10 Good

Liverdan, Pleasantville

Travelled with group

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Inexpensive, clean and close to transportation. The hotel serve breakfast and dinner on the restaurant but, there’s a great Turkish restaurant near by.

Stayed 2 nights in Oct 2024

8/10 Good

Robert, Neuss

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

Anita

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is within walking distance between 2 tube stations.

Stayed 1 night in Aug 2024

8/10 Good

tai

Travelled with family

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanness and friendly service

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing

Stayed 7 nights in Sep 2024

10/10 Excellent

Adrian

17 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was absolutely amazing. Staff was extraordinarily friendly and helpful. Loved having housekeeping every day. That went by the wayside in America after Covid. The breakfast was by far the largest selection I've ever seen in a hotel. It accommodated all dietary types and everything we tried tasted great. I appreciated the abundance of protein options. I chose a hotel within walking distance to things like the London Eye and also a train station. Both were easily walkable. I have zero complaints about our stay and would absolutely stay here again.

Stayed 6 nights in Aug 2024

10/10 Excellent

Tahuanty

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

8/10 Good

Dora

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was ok just for 1 night

Stayed 1 night in Aug 2024

8/10 Good

STAVROS

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Peggy

Travelled with group

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel overall. Staff very helpful

The hotel is nice enough. I was disappointed that the two rooms that I booked weren’t on the same floor and one of the rooms didn’t have the two beds I was anticipating. They had to bring in a foldout.

Stayed 2 nights in Jun 2024

10/10 Excellent

Mostafa

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable bed and large size room. More choices of restaurants if you walk towards Whitechapel station on Cavell St. wished the room has more storage. Flor who worked at the hotel restaurant was fabulous.

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Felipe

11 Jun 2024

Liked: Staff & service, amenities, property conditions & facilities

As a first time traveler, there were a couple of things I needed to figure out in the hotel room. That was a me problem.

Stayed 5 nights in Jun 2024

8/10 Good

Cathryn, Kenosha

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in May 2024

10/10 Excellent

Vidjeabaskaran

31 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The location is the only thing we did not like but the property was good and the service is good etc. Since we took Uber etc. Location did not matter much. It is also little far from attractions we cannot walk to any

Stayed 5 nights in May 2024

10/10 Excellent

Louise

Travelled with family

27 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was excellent. Able to park car and short walk to Tube. Staff very helpful. Left some coats in the room and staff have been amazing sorting out them being returned. Very grateful. Would definitely stay again!

Stayed 1 night in May 2024