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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Point of interest
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    9 min walk
  • ExCeL Exhibition Centre
    16 min walk
  • O2 Arena
    8 min drive
  • London (LCY-London City)
    10 min drive

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About this property

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Eco-certified London hotel in Newham with free breakfast
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from ExCeL Exhibition Centre and a few minutes from Thames River
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel. Parking is available for a fee.

This 3-star London hotel is smoke free.

Guests are served free full breakfast daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • 1 bar

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 1002 reviews" "
Rating 8 - Good. 440 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced under standard hotel Takes advantage of its location to excel to rip people off
Stayed 2 nights in Sep 2024

8/10 Good

G

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Awful breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is tired. It feels like a generic 1980’s restaurant downstairs. Nothing welcoming about it at all. The hallways near the rooms were in desperate need of a hoover. And definitely don’t look up in the lift if you don’t want to get the ick! The room was clean enough, but had a really strong smell of cleaning products and I soon realised that it was because the room itself was pretty stinky. Big stains on the carpet too. Overall, this hotel desperately needs a refurb, but the staff were all very nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well used
TV signal almost non existent Toilet very difficult to flush Carpeting very stained Breakfast dry overcooked and only just warm
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very well situated however they need to renovate the facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Sep 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel for going to the O2 clean and tidy with a good complimentary breakfast. The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Gimely

Stayed 1 night in Jul 2024

6/10 Okay

Po Chu Monique

Travelled with family
Insufficient staff.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good breakfast.
Good Holiday Inn Express, close to the O2. Clean tidy and a good breakfast. Overall a very nice hotel in Docklands.
Stayed 1 night in Jul 2024

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect overnight for London theatre
easy quick efficient friendly reception, nice room, good a/c & brekky
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean hotel, very comfy bed and great choice of breakfast. Will definitely stay again.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decently priced stay with good access to transport links
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly reception staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mubarak, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good near the train station, but the hitel is very old. The staff seems always angry and not happy to talk especially at reception.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for O2 Arena
Nice little hotel, ideal location for O2 arena and concerts. You can expect the usual good standard you generally get from this hotel group. The staff were friendly and helpful too. With a good breakfast and handy O2 location. There is a sainsbury express across the road, a Mc Donald's nearly, 6 mins walk to tube and bus. A short walk to a cable car that takes you right to tho O2. Or one stop on tube to the Arena. Tip: hang back after the concert and let the human traffic disperse, the masses will be mostly going the other direction so 45 mins should do the trick. If you are lucky the cable car will be running and you could try that.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good price and location. Would highly recommend
Stayed 1 night in Jun 2024