Holiday Inn Express London - ExCeL by IHG - Reviews, Photos & Rates

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Dates

March 2025

April 2025

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping
Bar
Breakfast included
24/7 front desk
Parking available
Laundry

Explore the area

1018 Dockside Road, London, England, E16 2FQ

ExCeL Exhibition Centre
‪10 min walk‬
O2 Arena
‪12 min drive‬
Westfield Stratford City
‪12 min drive‬
London (LCY-London City)
‪17 min walk‬

Room options

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Double Bed

Standard Room (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

22 sq m
Sleeps 2
2 Twin Beds

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

29 Mar - 30 Mar

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.

Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express London - ExCeL by IHG. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free buffet breakfast served on weekdays
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from ExCeL Exhibition Centre and 12 minutes from O2 Arena

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.

Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Onsite parking available only on request
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
A bar/lounge
A restaurant
Snack bar/deli

Things to do

TV in common areas

Family friendly

Cot (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Conference centre (431 square foot of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle

Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Cribs (infant beds) are available for GBP 1.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 20 per night
Crib (infant bed) fee: GBP 1.0 per night
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel

Holiday Inn Express Excel Hotel

Holiday Inn Express London Excel

Holiday Inn Express Excel

Holiday Inn Express London - ExCeL England

Express London Excel By Ihg

Holiday Inn Express London ExCeL

Holiday Inn Express London ExCeL an IHG Hotel

Holiday Inn Express London - ExCeL by IHG Hotel

Holiday Inn Express London - ExCeL by IHG London

Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Paula

Business traveller

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business option

Friendly, helpful staff, clean & simple

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

12 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Vivien

Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Two chairs in the room would have been perfect.

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

9 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Angie

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Edith

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

8/10 Good

Edith

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safety

Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Travelled with family

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Sadiq

22 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Waqaas

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect stay. Parking a little expensive but it’s London I guess…

Stayed 1 night in Sep 2024

8/10 Good

Jude

18 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in london

The hotel was lovely and clean, staff where helpful and friendly. If i was going to say negative is the sofabed ways a little hard. But it did the job.

Stayed 2 nights in Nov 2024

8/10 Good

Alison

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and helpful friendly staff

Great location for events at Excel was reason for booking. Nice clean shower room and good pillows as i can often get neck ache in hotels Whilst the food at breakfast was plentiful and tasty it wasnt very hot after carrying back to our table All the staff we dealt with were helpful and friendly

Stayed 2 nights in Nov 2024

10/10 Excellent

Danijela

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Vania

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

8/10 Good

Yunus, edmonton

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect hotel if you want to be close to the airport.

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We chose this site due to its proximity to London City Airport. We were pleasantly surprised! The reception staff was incredibly helpful, as our mobiles were not working and my luggage did not make the transatlantic flight. I am certain I did not adequately express my gratitude for their great assistance, kindness, and understanding. We highly recommend this facility.

Stayed 2 nights in Oct 2024

2/10 Terrible

Steve

Business traveller

7 Nov 2024

Disliked: Staff & service

Territory customer service

Needed to change due to booking error. Whilst not commercially required to accommodate property manager showed no flexibility to move dates a week later at a higher price. Charged in full even though they knew the room wasn’t required and could have been resold. I’m an IHG Gold customer. Will not be using IHG again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Anwen

Travelled with family

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Nicholas

3 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it!

Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.

Stayed 1 night in Oct 2024

10/10 Excellent

Ashleigh

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and Cheerful!

Stayed for London Comic Con. Great location just a short walk from the DLR or a 15 minute walk along the dockside to ExCel. Staff were very friendly and loved seeing all the cosplays. Room was clean, bed was comfy with a choice between hard and soft pillows, although there wasn’t really much space for storage. Included breakfast covered all the essentials; choice of hot food, cereals, fruits, and pastries. Overall very good value for money and will definitely consider staying here again for the next Comic Con.

Stayed 2 nights in Oct 2024

8/10 Good

Xena

Travelled with group

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We very much enjoyed our stay, staff were friendly and we had no issues. The standard of cleanliness was very good. Would stay again.

Stayed 4 nights in Oct 2024

8/10 Good

laura

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is next to London City Airport which is great if you're a plane fanatic! It can be rather loud at times but planes are only around until 21:30 ish each night. It is extremely close to the DLR which links to the underground. Free breakfast which is ok and meets your needs. Comfortable beds and nice decor. Overall a good stay, would go back if needed.

Stayed 3 nights in Oct 2024