Holiday Inn Express London - ExCeL, an IHG Hotel - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping

Bar

Breakfast included

24/7 front desk

Parking available

Laundry

Explore the area

1018 Dockside Road, London, England, E16 2FQ

ExCeL Exhibition Centre
‪10 min walk‬
University of East London, Docklands Campus
‪15 min walk‬
O2 Arena
‪12 min drive‬
London (LCY-London City)
‪18 min walk‬

Room options

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

25 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Double Bed

Standard Room (with Free Hot Breakfast)

22 sq m
Sleeps 2
1 Twin Bed

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

22 sq m
Sleeps 2
2 Twin Beds

Similar properties

Breakfast included

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About this property

Holiday Inn Express London - ExCeL, an IHG Hotel

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.

Holiday Inn Express London - ExCeL, an IHG Hotel offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the free breakfast at Holiday Inn Express London - ExCeL, an IHG Hotel. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free buffet breakfast served on weekdays
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the clean accommodations
Just a 1-minute drive from ExCeL Exhibition Centre and 11 minutes from Westfield Stratford City

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL, an IHG Hotel. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.

Holiday Inn Express London - ExCeL, an IHG Hotel has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Self parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available weekdays 6:30 AM–10:00 AM
1 restaurant
1 bar

Family friendly

Cots/infant beds (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Conference centre (431 square feet of space)

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible path of travel

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Cots/infant beds (surcharge)
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 30.0 per night.

Cribs (infant beds) are available for GBP 1.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: GBP 20 per night
Crib (infant bed) fee: GBP 1.0 per night
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel

Holiday Inn Express Excel Hotel

Holiday Inn Express London Excel

Holiday Inn Express Excel

Holiday Inn Express London - ExCeL England

Express London Excel, An Ihg

Holiday Inn Express London ExCeL

Holiday Inn Express London ExCeL an IHG Hotel

Holiday Inn Express London - ExCeL, an IHG Hotel Hotel

Holiday Inn Express London - ExCeL, an IHG Hotel London

Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London

Holiday Inn Express London - ExCeL, an IHG Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Matthew

20 Oct 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

MOSHOOD

19 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very good experience. I liked the facilities and breakfast.

Stayed 2 nights in Oct 2024

8/10 Good

Chris

Business traveller

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, good location for Excel

Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

paul

5 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Davod

Travelled with partner

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Reception staff were particularly good. Excellent customer service 👏

Stayed 1 night in Sep 2024

6/10 Okay

Sharad

24 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Arab

22 Sept 2024

Stayed 3 nights in Sep 2024

8/10 Good

Jon

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Travelled with partner

12 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Unclean and had an electric shock from an exposed plug socket

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good except Hotels.com says there is parking but this is charged seperately at £16

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and was within 15 mins of o2.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good transport links into London - bathroom had some mould in shower area but not a deal breaker! Breakfast was tasty and lots on offer. Would happily stay again.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmeet

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely fantastic hotel. Friendly staff, 2 minutes walk to DLR station, nice view of London City Airport yet no noise problems. I've read some reviews that said its too loud. It's not! The rooms are sound proofed and the lobby is nice and peaceful and breakfast area and breakfast itself are faultless. They even prepared vegan sausages as my wife only likes those.

Stayed 1 night in Sep 2024