Holiday Inn Express London - Croydon, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express London - Croydon, an IHG Hotel

Bar (on property)
Standard Room, 2 Single Beds
Exterior
Bar (on property)
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1 Priddys Yard Off Frith Rd, Croydon, England, CR0 1TS
  • Fairfields Halls
    8 min walk
  • Subway
    1 min walk
  • Church Street Tram Station
    3 min walk
  • London (LHR-Heathrow)
    79 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 22.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 22.00 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express London - Croydon, an IHG Hotel

Croydon hotel in Broad Green with free breakfast and a 24-hour front desk
Along with a bar/lounge, this hotel has a business center and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express London - Croydon, an IHG Hotel offers 156 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express London - Croydon, an IHG Hotel. You'll find features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 10.4 mi (16.8 km) from London Eye and 10.4 mi (16.8 km) from Westminster Abbey
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Holiday Inn Express London - Croydon, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Croydon hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

Afrikaans, Arabic, English, French, Hindi, Hungarian, Irish, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 152
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Croydon Holiday Inn Express
Croydon Holiday Inn Express London
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Holiday Inn Express London - Croydon, an IHG Hotel Hotel
Holiday Inn Express London - Croydon, an IHG Hotel Croydon
Holiday Inn Express London - Croydon, an IHG Hotel Hotel Croydon

Holiday Inn Express London - Croydon, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 9 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area around was a bit untidy and smelly
Stayed 3 nights in Sep 2024

4/10 Poor

Shane

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were not helpful. Extremely basic hotel. No parking provided
Stayed 1 night in Sep 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Duncan Gurney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

bandoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Rahima

Travelled with family
Disliked: Staff & service
Hotel buried in a cr a ck corner - avoid
The hotel were adamant there was no parking spaces due to construction then all of a sudden people had parked there?! Then the room had a table in there but no chair? I asked if I can use a chair from the dining area I was told I have to get it myself and bring it back. In checkout a lady was being told oh madam everything is ok, if you need any chairs we will bring them to you however many you want. The lady saying this sounded Easten European, apologies im of wrong. I’d like to know where this politeness and level or service was when I requested one chair to do my makeup. Also I asked if I could borrow their microwave to heat something, I was told they don’t have one by 4 people yet the same day in the evening my partner came down and he was able to use the microwave? Your customer service leaves much to be desired! We will not even begin to mention the nonsense that happens out the front of the hotel, sounds like screaming banshees. Never again On the plus your bed was comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. I would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an hour by train to central London, Croydon is a bit unsafe. Breakfast was good though
Stayed 4 nights in Jul 2024

6/10 Okay

Orden

Travelled with family
Liked: Cleanliness, staff & service
Hotel ok outside Hotel not safe
Stayed 2 nights in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great usual high standards but noisy other guests!
Hotel was very good usual expected standards of Holiday Inn Express. However stay was tainted a bit by how noisy other guests were in the night and early morning in corridors, no care on shutting doors carefully, and very loud conversations. No consideration! Maybe I was just unlucky!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mabel

Stayed 1 night in Aug 2024

10/10 Excellent

Sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service.
Really enjoyed the stay at Holiday Inn at Croydon. We had arrived much earlier than the check in time - in view to leave our baggage. We were pleasantly surprised by front desk staff (Ali) who kindly accomodated us and checked us in as there was a room available. After the flight to London, this was really a welcoming gesture. Overall, good and quiet room with a view, great breakfast and very courteous staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gestival stay
Hotel was clean and inviting. Rooms were lovely and beds were comfortable but the heating systems is terrible. Very cold in the rooms. Breakfast was very good
Stayed 1 night in Jul 2024

6/10 Okay

C

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable and great for Holiday Inn Express. Rooms were very clean and staff extremely friendly and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Mayur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for 4 people. The room given did not have space for 4 people and staff did very little to help the situation. Made for a very uncomfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family break
The facilities and cleanliness were all very good. Staff were helpful. Breakfast was generous and provided plenty of choice. The location is someway out of the centre of London but still accessible by train. The hotel is close to local amenities for food and supplies.
Stayed 1 night in Jun 2024

8/10 Good

Anastassia

Stayed 5 nights in Jun 2024

10/10 Excellent

Kaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Jun 2024

2/10 Terrible

Abigail

Travelled with family
We were given the wrong information at reception with reference to parking. Due to the information given, we ended up with the parking ticket.
Stayed 1 night in Jun 2024

10/10 Excellent

Jawwad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodations. Close walk to restaurants. Friendly and helpful staff
Stayed 1 night in Jun 2024