Hilton London Syon Park

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton London Syon Park

Lobby
King Junior Suite | Living area
In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
London Syon Park, Brentford, England, TW8 8JF
  • Syon Park
    ‪3 min walk‬
  • Syon House
    ‪3 min walk‬
  • Richmond Green
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Deluxe Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Queen Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

King Syon Suite

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room with Mobility Access

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Room with Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room Deluxe

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Twin Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

King Deluxe Room with View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

King Junior Suite

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton London Syon Park

Suburban Brentford hotel in Syon with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hilton London Syon Park offers 137 accommodations with laptop-compatible safes and hair dryers. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Brentford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hilton London Syon Park. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine and garden views while dining at The Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Thames River and 8 minutes from Twickenham Stadium
Hilton London Syon Park offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at the business-friendly Hilton London Syon Park. Limited free parking is available on a first-come, first-served basis.

This 4-star Brentford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Arabic, Croatian, Dutch, English, Finnish, French, German, Hindi, Italian, Latvian, Polish, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 18.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Restaurant

Things to do

  • Fishing
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 100
  • Grab bar in shower
  • Shower grab bar height (centimetres): 109
  • Handrails in hallways
  • Hallway handrail height (centimetres): 97
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.00 per person
  • Pool fee: GBP 25 per day
  • Spa fee: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed optional spa fee is charged per person, per 2 hours to access the spa area.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Syon Park
Hilton London Syon Park Brentford
Hilton London Syon Park Hotel Brentford
Hilton Syon London
London Hilton Syon Park
London Syon Hilton
London Syon Park Hilton
Syon Hilton
Syon Hilton London
Syon Park London Hilton
Hilton London Syon Park England
Hilton London Syon Park Hotel
Hilton London Syon Park Hotel
Hilton London Syon Park Brentford
Hilton London Syon Park Hotel Brentford

Hilton London Syon Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 983 reviews" "
Rating 8 - Good. 241 out of 983 reviews" "
Rating 6 - Okay. 57 out of 983 reviews" "
Rating 4 - Poor. 42 out of 983 reviews" "
Rating 2 - Terrible. 35 out of 983 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dilwoar, Essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, no issues at all
Stayed 2 nights in Oct 2024

4/10 Poor

Constance

Disliked: Staff & service, property conditions & facilities
Tired and in need of a refresh
We've stayed before, several times, but not for a long time. The place is looking very tired
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disappointing
Design and furnishings a bit of a car crash. £25 each to use swimming pool/sauna/steam. Had to book a 2 hour slot. Wedding party very noisy in the hot tub. Pool ceiling showing rusty marks. Not a great experience. £17 for a glass of wine. Suggestions of a tip being paid when ordering at the bar. Invoicing was incorrect on checkout. Generally felt like Hilton had got you there and was determined to fleece you every way you turned.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Syon Park
Excellent hotel and friendly and helpful staff and very modern. Unfortunately there was a wedding and completely took over the bar for over an hour from 4 until 5 and were very noisey at 3 am. The hotel is in a wonderful location and the rooms at pretty soundproof, given it is on the Heathrow landing flight path.
Stayed 1 night in Oct 2024

2/10 Terrible

Marla

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

MAGDALENA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay to celebrate our anniversary. Staff was very helpful, and facilities in the whole were all we needed for a relaxing stay. Will be back again at some point.
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Park at your own risk "Free Parking"
I recently had the opportunity to stay at Syon Park, a Hilton Hotel in Brentford, and unfortunately, my experience was overshadowed by a serious issue that I feel compelled to share. The hotel itself was up to the usual Hilton standards—clean, comfortable, and well-maintained. However, the parking situation left much to be desired. We followed the hotel's recommendation and parked in the nearby car park, which is not owned by Hilton. To our dismay, our car was broken into overnight. After doing some informal investigation in the area, we discovered a disturbing amount of shattered glass littering the car park, suggesting that this is not an isolated incident but rather part of a troubling pattern of vehicle break-ins. Thankfully, there were no valuables in our car, and nothing was taken, but we learned from hotel staff that there seems to be a gang operating in the vicinity. Despite having signs urging guests to keep valuables out of sight, there was no prior warning about the risks of parking in that area or any advice on safer alternatives. The hotel management's response to our situation was disappointing; they appeared indifferent and offered minimal support. For anyone considering a stay here, I strongly recommend thinking carefully about where to park. While the hotel offers a pleasant stay, the security concerns combined with the management's lack of engagement in addressing them have left me quite.
Stayed 1 night in Oct 2024

8/10 Good

Verena

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Pool facilities used to be part of rate charged - now separate (and pricey). That was disappointing. Access to Syon Park House Gardens was also an amenity offered to guests - no longer available. That was sad to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nadim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 4 star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Sep 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception staff.
Very pleased with the room which was surrounded by private gardens on both sides.The service of the Reception staff was exceptional.I liked the spacious nature of this hotel and it's location.The restaurant choices were fairly good and the food quality too.Perhaps some travel toiletries like shower cap & cotton buds and a robe would have been nice in the room. Just one two things missing to make it excellent for the money!
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely big room. Great shower and bath. Comfortable bed. Fantastic restaurant and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Inese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this property was a wondwrful experience, the staff were wonderful in all areas, the dinning was lovely, with a good choice, which was of excellent qaulity and taste. The grounds surrounding the property were beautiful and calming, lovely to just sut or walk around. Thankyou to all.
Stayed 1 night in Aug 2024

6/10 Okay

Eliza

Disliked: Staff & service
For a big tag price, quite an under-whelmimg stay. Had to wait a while before greeted at the desk, then was given no information on where facilities were and their opening and closing times, just a piece of paper with some details on. Handed the key and receptionist then carried on with something else, I had to ask which direction to go for my room. No towel given to me so the spa which was very odd. Staff overall just did not seem particularly attentive. I booked it for something special for my birthday, but it did not feel special in the end.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room helpful staff anf nice facilities
Stayed 1 night in Aug 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights for the Taylor Swift concert and stayed in a family room. The hotel is on a flight path but you can’t hear the planes when you are inside the hotel. There are two lovely parks, a river, canal and tube within walking distance and there is plenty of parking. The staff were very friendly and the rooms were spacious and clean. We didn’t eat here so can’t comment on the food. My only negative was the cleaning staff waiting outside the room for us to leave - even though it wasn’t time to check out. This made us rush to leave when we didn’t want to. We would definitely come back here as the hotel, staff and location is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and made my partners birthday a special once.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was expensive for what it offered. And, FYI, they charge extra to go to the pool and do not allow kids to go into the pool at all. One night the air conditioning did not work in the room. But the staff quickly moved us to another room and provided a courtesy discount on the stay. Overall, the stay was fine. Nothing special.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and would recommend and to stay again. Only downside if you are just staying for 1 night the use of the pool and spa services for 2 hours cost £25 per person which I think is a bit pricey
Stayed 1 night in Aug 2024

10/10 Excellent

carl

Stayed 1 night in Aug 2024