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Heston Hyde Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heston Hyde Hotel

Deluxe King Suite
Front of property – evening/night
In-room safe, desk, laptop workspace, iron/ironing board
Interior
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Stockley Park
    6 min drive
  • Syon Park
    7 min drive
  • Osterley Park and House
    12 min drive
  • London (LHR-Heathrow)
    15 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Park Grand Heathrow

Free WiFi
Restaurant
Air conditioning
Gym
3.9 out of 5, Good, (1072)
The price is €120
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Park Grand Heathrow

About this property

Heston Hyde Hotel

Art Deco Hounslow hotel in Heston with free parking
A 24-hour business center, a conference center, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Heston Hyde Hotel, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 4 mi (6.5 km) from Twickenham Stadium and 9.1 mi (14.6 km) from Westfield London Shopping Centre
Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.
24-hour room service is available.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 10 for adults and GBP 5 for children
  • 24-hour room service

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (10760 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 99 out of 1000 reviews" "
Rating 2 - Terrible. 125 out of 1000 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Is not the hotel it used to be, is hosting lots of refugees and too many refugee men standing in the corridors, outside and in the car park playing loud music and smoking at the front door of the hotel. My room’s window was broken couldn’t close it and had to report it. Terrible experience will not come back their ever again
Stayed 1 night in Sep 2024

2/10 Terrible

Ravleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place - do not stay
Stayed 1 night in Sep 2024

10/10 Excellent

Manni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Douglas

Liked: Cleanliness, room comfort
Closed
Every thing closed !!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Shouldn’t be advertised as a hotel, it’s a refugee centre. Receptionist said no pool or bar because of Covid - obviously a lie it’s because it is a centre for refugees. False information regarding local pub, was boarded up! No hand towel and room not cleaned during my stay. Very disappointed and would like a refund but no way to claim one!
Stayed 2 nights in Aug 2024

6/10 Okay

harjinder

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Near m4
Stayed 3 nights in Aug 2024

2/10 Terrible

Gurmak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Only stayed due to attending a wedding at the venue. Reception were very unhelpful and rude on the evening. Enquired about water, baring in mind the bar was opposite, were declined to be sold it or just given it for good will since their vending machine had ran out. It was midnight. We were told they couldn’t help which was truly ridiculous. I’ve travelled all over, stayed in many hotels throughout the uk and world and have never been declined being given water or to buy which again we offered to do so first. Positives about the hotel is that there was parking. Bar that, the bathroom was extremely outdated and shower only partly working. Bedding had rips in. Mirrors for getting ready and lighting very good. Wouldn’t stay again sadly
Stayed 1 night in Aug 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a double room for one night. Upon arrival it became clear very quickly that the hotel is being used to house asylum applicants. All facilities including the restaurant and bar were closed, so absolutely no facilities to experience at all. The communal carpets are in a disgusting state, to the level where you need to wipe your feet as you exit the hot. The experience did not improve once I arrived in my room on the second floor, overlooking the carpark, which was full of coaches, but this wasn’t the issue. The room was in a bad state of repair, furniture damaged, bathroom door damaged, skirting board needing a paint job etc. There were just four coat hangers in the wardrobe, so not enough to hang all my clothes. There is a bath and shower with a shower curtain! The bath itself has seen better days and the toilet cistern kept filling all night. An absolute terrible hotel and it is shameless that they have the audacity to let rooms here!
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

4/10 Poor

Kris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It would appear that this hotel houses person for immigration or long term accommodation (for which I have no issue, but don’t sell this as a hotel) therefore the facilities were not available, we were told this the day before our travel. It was not mentioned in bookIng that the restaurant, bar etc would not be open to us. Cleanliness was not Up to scratch and the whole experience was unpleasant The only good thing to me to was the friendly receptionist and free parking.
Stayed 1 night in Jul 2024

10/10 Excellent

HIREN, BIRMINGHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready, but the staff kindly upgraded us to a suite room which was for the inconvenience. Very nice and friendly staff.
Stayed 1 night in Jun 2024

2/10 Terrible

Fatima Al Zahraa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Avoid this hotel, as it is certainly not a four-star establishment. At present, it is being used to accommodate refugees, giving it the atmosphere of a homeless shelter, with packages being handed out. We stayed in a suite, but there were no robes or towels provided – we had to request everything ourselves. The carpet reeked throughout our stay, and there was a rubbish bin in front of our suite door that was constantly full. Avoid like the plague!
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Stayed 1 night in Jun 2024

2/10 Terrible

Greg

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asylum seekers
What they don’t tell you when booking is this hotel is full of asylum seekers. They do a full English breakfast delivered to your room but with no meat products……. So it’s not a full English without bacon and sausage. Don’t stay here it’s really not nice
Stayed 1 night in May 2024

2/10 Terrible

Aranjot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We felt we had been scammed the minute we arrived. The hotel was dimly lit, with a group of men sitting on folding chairs and folding tables next to reception. This looked more like a supportive refuge housing. This is not a hotel, please be aware. We felt extremely unsafe and we left within 10 minutes. We cannot believe this is being advertised as an airport hotel.
Stayed 1 night in May 2024

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very disappointed
Was disappointed on arrival that all facilities were closed, i don't know what was going on but people were going in to the restaurant with paper plates i was told its closed i traveled by road from Scotland and had to go out an find a takeaway find this strange , i could have booked the Premier Inn without the meal deal and it would have been a lot cheaper
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe,friendly and comfortable
Stayed 1 night in Apr 2024

8/10 Good

Ranbir

Liked: Cleanliness, staff & service
Good size room, all the facilities were closed they did message to let me know, so ok for a bed for the night.
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convenient location with large free car park. The hotel is being used for migrant housing, but this wasn't a problem for me. The restaurant is closed to cater for migrants, but I was offered breakfast delivered to the room if required. The room was spacious and clean. It won't suit anyone looking for a destination hotel as minimal facilities, but I would stay again if just looking for somewhere to stay convenient for Twickenham or Heathrow.
Stayed 1 night in Apr 2024

2/10 Terrible

Joanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel being used to house refugees, no restaurant and dreadful noise in the hallways. Felt needed a chair behind the door for safety overnight, would not recommend to anyone.
Stayed 1 night in Apr 2024