Heston Hyde Hotel

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service

Parking available

Breakfast available

24/7 front desk

Housekeeping

Parking included

Explore the area

North Hyde Lane, Hounslow, England, TW5 0EP

Stockley Park
‪6 min drive‬
Syon Park
‪7 min drive‬
Osterley Park and House
‪12 min drive‬
London (LHR-Heathrow)
‪19 min drive‬

Room options

Classic Twin Room

27 sq m
Sleeps 2
2 Twin Beds

Junior Suite

57 sq m
Sleeps 3
1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Double Room

Good

27 sq m
Sleeps 3
1 Large Twin Bed

Deluxe King Suite

84 sq m
Sleeps 4
2 Double Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Art Deco Hounslow hotel in Heston with free parking

A 24-hour business center, a conference center, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Heston Hyde Hotel, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour business center.

Free WiFi
Free self parking
Continental breakfast served daily for a fee
RV/bus/truck parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
4 mi (6.5 km) from Twickenham Stadium and 9.1 mi (14.6 km) from Westfield London Shopping Centre

Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

24-hour room service is available.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (subject to charges) on site
Limited on-site parking (max. 1 space per unit)

Food and drink

Continental breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 10 for adults and GBP 5 for children
24-hour room service

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Wedding services

Business services

24-hour business centre
Conference centre (10760 square feet of space)
Meeting rooms - 4

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV

Food and drink

Electric kettle

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

Bar/lounge
Dining venue(s)
Fitness facility
Indoor pool
Sauna

The following facilities are closed on Monday and Tuesday:

Bar/lounge
Dining venue(s)
Fitness facility
Health club
Indoor pool
Sauna

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel

Heston Hyde

Heston Hyde Hotel

Heston Hyde Hotel Hounslow

Heston Hyde Hounslow

Hotel Heston

Hotel Heston Hyde

Hyde Heston Hotel

Hyde Hotel Heston

Heston Hyde Hotel Hotel

Heston Hyde Hotel Hounslow

Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

8/10 Good

John

Business traveller

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

2/10 Terrible

Ian

11 Oct 2024

Stayed 3 nights in Oct 2024

4/10 Poor

Tashane

Travelled with partner

6 Oct 2024

Disliked: Staff & service, amenities, property conditions & facilities

run down

Stayed 2 nights in Oct 2024

4/10 Poor

Claire

Business traveller

1 Oct 2024

Disliked: Amenities, property conditions & facilities

This hotel is being used long term to house refugees. I hadn’t read the reviews to know this until I arrived. As a lone female business traveller, I wouldn’t have stayed here as it’s predominantly men as far as I could see in reception / out the front. It’s a nice enough hotel and my stay passed without incident - it was quiet overnight, I did feel a sense of discomfort and the lack of bar / restaurant / fitness was shoddy. Use this hotel to keep refugees safe, by all means, but don’t sell remaining rooms on this platform.

Stayed 1 night in Sep 2024

2/10 Terrible

M

Business traveller

1 Oct 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

HOWARD

Business traveller

30 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Hotel was tired and run down... Also little bit dirty. Was not told that I'd be the only paying customer, the rest seemed to be refugees. No trouble from them, or much noise, but if I'd have brought the family rather than a lone business traveller I would have felt uneasy. Front desk were nice tho and waived damage deposit

Stayed 1 night in Sep 2024

2/10 Terrible

Kyle

29 Sept 2024

Stayed 5 nights in Sep 2024

2/10 Terrible

Sayed

23 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneek

Travelled with partner

19 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

this time stay was utterly bad. called reception for pillows, no one came. as i entered the room my bed sheet was wet. i called asking for spoons and no one came

Stayed 1 night in Sep 2024

6/10 Okay

Mohamed

18 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Is not the hotel it used to be, is hosting lots of refugees and too many refugee men standing in the corridors, outside and in the car park playing loud music and smoking at the front door of the hotel. My room’s window was broken couldn’t close it and had to report it. Terrible experience will not come back their ever again

Stayed 1 night in Sep 2024

2/10 Terrible

Ravleen

Travelled with partner

18 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible place - do not stay

Stayed 1 night in Sep 2024

10/10 Excellent

Manni

14 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Leon

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was nice

Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveller

8 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Douglas

7 Sept 2024

Liked: Cleanliness, room comfort

Closed

Every thing closed !!

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

3 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Shouldn’t be advertised as a hotel, it’s a refugee centre. Receptionist said no pool or bar because of Covid - obviously a lie it’s because it is a centre for refugees. False information regarding local pub, was boarded up! No hand towel and room not cleaned during my stay. Very disappointed and would like a refund but no way to claim one!

Stayed 2 nights in Aug 2024

6/10 Okay

harjinder

Business traveller, Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service

Near m4

Stayed 3 nights in Aug 2024

2/10 Terrible

Gurmak

1 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group

13 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Only stayed due to attending a wedding at the venue. Reception were very unhelpful and rude on the evening. Enquired about water, baring in mind the bar was opposite, were declined to be sold it or just given it for good will since their vending machine had ran out. It was midnight. We were told they couldn’t help which was truly ridiculous. I’ve travelled all over, stayed in many hotels throughout the uk and world and have never been declined being given water or to buy which again we offered to do so first. Positives about the hotel is that there was parking. Bar that, the bathroom was extremely outdated and shower only partly working. Bedding had rips in. Mirrors for getting ready and lighting very good. Wouldn’t stay again sadly

Stayed 1 night in Aug 2024

10/10 Excellent

Kiran

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

lovely stay

Stayed 1 night in Aug 2024

2/10 Terrible

David

11 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I booked a double room for one night. Upon arrival it became clear very quickly that the hotel is being used to house asylum applicants. All facilities including the restaurant and bar were closed, so absolutely no facilities to experience at all. The communal carpets are in a disgusting state, to the level where you need to wipe your feet as you exit the hot. The experience did not improve once I arrived in my room on the second floor, overlooking the carpark, which was full of coaches, but this wasn’t the issue. The room was in a bad state of repair, furniture damaged, bathroom door damaged, skirting board needing a paint job etc. There were just four coat hangers in the wardrobe, so not enough to hang all my clothes. There is a bath and shower with a shower curtain! The bath itself has seen better days and the toilet cistern kept filling all night. An absolute terrible hotel and it is shameless that they have the audacity to let rooms here!

Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family

16 Jul 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

8 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Kris

Travelled with partner

3 Jul 2024

Disliked: Cleanliness, property conditions & facilities

It would appear that this hotel houses person for immigration or long term accommodation (for which I have no issue, but don’t sell this as a hotel) therefore the facilities were not available, we were told this the day before our travel. It was not mentioned in bookIng that the restaurant, bar etc would not be open to us. Cleanliness was not Up to scratch and the whole experience was unpleasant The only good thing to me to was the friendly receptionist and free parking.

Stayed 1 night in Jul 2024