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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Standard Double Room (Light) | City view
Reception
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    10 min walk
  • Olympia Conference and Exhibition Centre
    3 min drive
  • Kensington High Street
    3 min drive
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (Luma)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room

Luma Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light)

Standard Double Room (Light)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Novotel London West

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (1009)
The price is €131
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Novotel London West

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian London hotel in Hammersmith and Fulham with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the great public transit around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the value of their stay
  • 10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 132
  • Thin carpet in public areas
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1007 reviews" "
Rating 8 - Good. 325 out of 1007 reviews" "
Rating 6 - Okay. 109 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 37 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect, right between 2 tube lines.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people working at the hotel were great, friendly, and very helpful. Also the people working behind the scene were great. I can't say enough about this hotel I'm a older single person and was very happy with my stay at Heeton Concept Hotel.
Stayed 14 nights in Aug 2024

10/10 Excellent

Mark, Harahan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of using wheel chair getting in and out of room. We slept very well on the king size bed
Stayed 3 nights in Sep 2024

6/10 Okay

Yuen Mui

Stayed 1 night in Sep 2024

8/10 Good

LeeAnne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location to tube stops and restaurants. I did not care for the bathroom shower/toilet/sink separation. I did not care for the automatic illumination when using shower/toilet doors, I'd prefer to be able to enter then close door and turn on lights as to not disturb other room guests mid sleep
Stayed 1 night in Aug 2024

8/10 Good

Miss Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Only thing missing was hand soap for the bathroom sink.
Stayed 3 nights in Aug 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, big room, friendly staff, great location. Would use again
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient room and great location for accessing central London and Heathrow via the Underground. Excellent value.
Stayed 5 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for easy acces to rail line to central london and to Heathrow
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very accessible location with the Hammersmith train station about 4 min walk from the hotel. The aesthetic of the hotel was nice and everything was clean from as far as I could tell. The staff were very helpful and kind and attentive. There are a lot of eating options, shopping options, and other necessities like pharmacy, ATMs, etc. The only thing is that the room felt small--they were very space efficient so that made it feel smaller than the average hotel room. And the mattress could have been thicker and more plush. Sleeping on it felt a little uncomfortable, but were were only there 4 nights so it was okay to bear.
Stayed 4 nights in Aug 2024

6/10 Okay

Kamilla

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s in a good area the room we had was super small and the bathroom was broken out into 3 parts with sliding doors. We only stayed 4 night and that was enough the place is clean and the staff friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value - better than 3x price
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Travelled with group
Liked: Cleanliness, staff & service
The neighborhood is well connected. The staff is friendly but the room had too many issues. The A/C was too noisy and not properly working, the sofa bed was terrible. The room design is really bad if you are sharing with friends.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in a safe neighborhood!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great price for such a central location
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Stayed 12 nights in Jul 2024

6/10 Okay

Ian

Travelled with family and small children
Liked: Staff & service
Service from all staff we encountered was great - they were friendly and helpful, even when I appeared at 0230 asking for another pillow and duvet. We'd booked a family room and there wasn't enough bedding on arrival. The water pressure was also pretty poor both in the sink and the shower. I'd have to suggest that the room directly underneath the entrance lobby (B07) is best used as a staff rest space rather than a paying client's room - it's very noisy all day (and most of the night) with people walking overhead, moving chairs etc, and it's pretty dark as the walkway to reception blocks most of the light. Quiet location, very close to the shopping centre, a nice pub and good coffee options, as well as 4 tube lines. I imagine if we'd been on the ground-floor or above, it would've been a great stay.
Stayed 4 nights in Jul 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic short stay hotel & really friendly staff
A great stay for the few days we were in London. The hotel is situated close to the Hammersmith tube station and close to many shops and a few restaurants/Bars. The hotel was clean and had the staff were all extremely helpful and friendly. Our room was well equipped with a shower, toilet and sink as well as a fridge which is something we don’t always see during our stays. The price was also very good for the 2 nights we stayed and will probably use the same hotel for future stays.
Stayed 2 nights in Jul 2024