Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room
Standard Double Room (Light) | City view
Exterior
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Westfield London Shopping Centre
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Superior Double Room (Luma)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

Luma Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the great public transit around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the clean accommodations and the value of their stay
  • 10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (132 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for night to take my mother out .
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, friendly staff but a bit grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

snow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose L. Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

6/10 Okay

Högni Baldvin

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

6/10 Okay

Grant

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

i

Stayed 1 night in Dec 2024

10/10 Excellent

i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Steve

Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Noemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

8/10 Good

anamarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, and friedly staff. The only elevator they have was out of service.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 4 nights in Dec 2024

10/10 Excellent

asha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful find.
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Fawziyya

Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lift was broken and was put on the 4th floor. Had to carry my cases up with no offer of help
Stayed 2 nights in Nov 2024