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4.2 out of 5

"The staff are ultra-friendly and helpful. The location is convenient, near a DLR station tk the city and hop away from LCY aiport. A true value for mo ... " More

By a verified traveller on Tue 30 Nov 2021

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Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hampton by Hilton London Docklands gets high marks from our customers. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from ExCeL Exhibition Centre and 12 minutes from O2 Arena

Hampton by Hilton London Docklands ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton by Hilton London Docklands

Everyone (3) Couples (2) Family (6)
1 out of 5

Posted by on 25 Apr 2022

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5 out of 5
The staff are ultra-friendly and helpful. The location is convenient, near a DLR station tk the city and hop away from LCY aiport. A true value for money, especially on business trips. Rooms are spacious and practical. Highly recommended for both work and leisure.

Posted by on 30 Nov 2021

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Comment from Hotel Management

3 Dec 2021 by Guest Services Manager

Dear Elgin, Thank you for your great feedback and choosing our property. We are looking forward to your return! Regards, Andra

5 out of 5
the staff are so welcoming and always willing to help the breakfast is good but would be good if they did more than one my of egg and scrambled

Posted by on 3 Aug 2021

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Comment from Hotel Management

3 Aug 2021 by Guest Services Manager

Dear guest, We appreciate your feedback. I am glad to know you found our stuff helpful and we are looking forward to your next visit. Regards, Andra

4 out of 5
Decent location if you like watching planes. New looking hotel which was very quiet. Decent transport links next to hotel or a nice walk along the docks

Posted by on 26 Jun 2021

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Comment from Hotel Management

28 Jun 2021 by Deputy General Manager

Dear Anonymous, Thank you for your great review.

5 out of 5
Brilliant stay at hotel. Friendly staff! Lovely hotel room. My sister and I were fasting for Ramadan. Hotel were generous with their breakfast bags! The late shift Asian employee was very kind, going out of his way to make our stay comfortable. Look forward to staying again! Plenty of onsite parking and exellent location to get around to numerous places!

Posted by on 4 May 2021

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Comment from Hotel Management

18 May 2021 by Deputy General Manager

Dear Guest, Thank you for choosing to stay with us at Hampton by Hilton London Docklands. We are glad that your stay with us was memorable and the team ensured you are well looked after. We look forward to your next stay with us.

5 out of 5
The best part of the stay, A very Warm Welcome by the receptionist who was a black gentle man with so much respect hatts of to him 👊 i was with my wife and 7 months baby wil Defoe go back there. TO me its all about the customer services And he did that very well

Posted by on 10 Apr 2021

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Comment from Hotel Management

16 Apr 2021 by Hampton team

Thank you for the great feedback! Your comments has been shared and Abou (gentleman on reception) has been informed of the lovely comment. Thank you for choosing to stay with us.

3 out of 5

Posted by on 5 Nov 2020

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5 out of 5
Booked this last minute at a low price. The staff were friendly and efficient with big smiles. The hotel and room were super clean. The room was immaculate and well maintained, it all looked brand new. It was so quiet that we had a great night’s sleep and the beds were very comfortable. We arrived at 10am and left the car in the carpark and that was there until we checked out the next day and cost just £15. Would definitely stay again.

Posted by , from Thetford Norfolk on 21 Sep 2020

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Comment from Hotel Management

22 Sep 2020 by Hampton team

Dear Lisa, Thank you for the great feedback! We are glad you enjoyed your stay with us and hope to welcome you back soon.

5 out of 5
Very friendly and helpful staff. Excellent breakfast.

Posted by on 17 Mar 2020

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2 out of 5

Posted by on 16 Mar 2020

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About the Hampton by Hilton London Docklands

Location Dockside Road, London, England E16 2FQ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the eco-certified Hampton by Hilton London Docklands. Parking is available for a fee. This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: West Ham Station (5.2 km / 3.2 mi)
  • Metro station: Royal Albert Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.

Hampton by Hilton London Docklands has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Third party payments are not accepted.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton London Docklands Hotel
  • Hampton Hilton Docklands Hotel
  • Hampton Hilton London Docklands
  • Hampton Hilton Docklands
  • Hampton by Hilton London Docklands Hotel
  • Hampton by Hilton London Docklands London
  • Hampton by Hilton London Docklands Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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