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Good Hotel London

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Good Hotel London

View from room
View from property
2 bars/lounges, rooftop bar
View from room
Rooftop terrace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA
  • IFS Cloud Royal Docks Station
    2 min walk
  • Al Masar
    1 min walk
  • Royal Victoria DLR Station
    5 min walk
  • London (LHR-Heathrow)
    83 min drive

Room options

View all photos for Good Room

Premium bedding, in-room safe, desk, free WiFi

Good Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room with Water view (King)

Good Room with Water view (King)

Good Room with Water view (King)

  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Good Room with Water view

Premium bedding, in-room safe, desk, free WiFi

Good Room with Water view

  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room (Twin)

Good Room (Twin)

Good Room (Twin)

  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Best Room with Water view

The Best Room with Water view

The Best Room with Water view

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis London Excel Docklands

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very good, (1007)
The price is €111
for 1 room
includes taxes & fees
5 Jan - 6 Jan
ibis London Excel Docklands

About this property

Good Hotel London

Waterfront London hotel in Newham with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space, and concierge services.
Good Hotel London offers 148 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of Good Hotel London's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from ExCeL Exhibition Centre and a 4-minute drive from One Canada Square
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include 9 meeting rooms and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Good Hotel London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
The Living Room - Onsite restaurant.
The Roof Terrace - This beachfront rooftop bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 18.50 per person
  • 1 restaurant
  • 2 bars/lounges

Restaurants on site

  • The Living Room
  • The Roof Terrace

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • Coworking spaces
  • Meeting rooms - 9

Outdoors

  • Dock
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 117
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 25 per day (2625 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
The property’s seasonal rooftop terrace bar is open in spring and summer from Friday to Sunday, 2-9 PM (weather permitting).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Good Hotel
Good London
Good Hotel London Hotel
Good Hotel London London
Good Hotel London Hotel London

Good Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Okay hotel but it was so tricky to get to because the train which runs right next to the hotel wasn’t running. I do understand this isn’t the hotels fault but it would have been nice to be sent a warning beforehand or told upon check in. I was going to an event that evening and the replacement rail bus wasn’t running so I went to the bus station to find there was no information to get me to where I wanted to go and everyone I asked didn’t know either, so I ended up spending £40 on a taxi. Again not the hotels fault but if this was listed upon time of booking I would have booked somewhere else. The hotel itself was okay, though the shower was luke-warm, and the AC doesn’t get warm as it is capped at a certain temperature, I think these factors are for eco friendly purposes, but this was hell for me because I am always cold and I love a hot shower especially in the cold seasons.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude check in
The room is cosy and well appointed. The check in staff were incredibly rude.
Stayed 1 night in Aug 2024

10/10 Excellent

Terran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun property to visit London. Will definitely come back!
Stayed 7 nights in Aug 2024

4/10 Poor

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid for a double bed room but ended up with 2 single beds. There was few plug sockets and the one by the bed did not work.
Stayed 1 night in Aug 2024

8/10 Good

Celeste

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was on the waterfront, it had a very nice aesthetic.
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty little barge style hotel.
Check in was slow.. Enjoyable stay, was noisy outside, i was street side, but i slept really well, beds were really comfy.. just wish there was a tv in room as i was a solo traveller and wasnt much to do after the convention was over. Only one plug for kettle to have a coffee which was under desk. Didnt have breakfast as i felt £46 on hotels.com was too much for 2 nights, so took to getting breakfast opposite at Tesco. £4.50 for a coke!! £6.50 for a beer. Its a pretty looking hotel, very compact and friendly staff. This is still one of my go to hotels in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Stay
The hotel was in an excellent location, a few minute walk from nearest underground station and from the Passport Office. Really friendly staff on arrival, very comfortable room (no TV which for me is not an issue) and I like the creation of an ironing room on the first floor. Numerous restaurants around the hotel, but a nice bar/restaurant in the hotel. Will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in London
A short overnight stay whilst visiting London. We arrived late in the evening and were pleasantly surprised by this hotel. We really liked it links to charities.
Stayed 1 night in Jul 2024

8/10 Good

Nekeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in the docks. Had a lovely view of the docks. Very convenient and loved breakfast at this hotel. Worth every penny! Loved the fact that all profits are given to good cause: the children of Guatemala.
Stayed 1 night in Aug 2024

2/10 Terrible

Claire

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Needs sound proofing someone next door was at it all night, showering toilet flushing the other side they were up tapping all night could hear everything Tiny tiny room window didn’t seem like they were double glazed, stains on the carpet floor , check out 630 am as was awful - do not waste your money
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
Good experience with nice views over the River from the bedroom. The room was very small but clean. No tv and limited storage. Bed was comfortable. Shower small but ok. Toilet didn’t flush very well. Staff were generally pleasant and helpful. Didn’t eat so can’t comment but breakfast seemed expensive. DLR wasn’t running so long way from tube Canning Town. Convenient for O2 if using cable car.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Good Hotel, convenient for the O2. Staff were friendly and accommodating. Rooms were clean and comfy. Would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was nice except it’s a bit far from tube tho
Stayed 3 nights in Aug 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, room comfort
Good basic room
Good basic room for a 1 night stay. Convenient. I was charged twice though once on the way in then on check out which was paid back over a few days.
Stayed 1 night in Jul 2024

10/10 Excellent

Bogdana

Stayed 1 night in Jul 2024

6/10 Okay

Klavs

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location
Great location to get the cable car and boat down the Thames. Italian and Lebanese restaurants a few yards away that serve late and various food pop ups. Room is minimul and perfect for a traveller like me. Comfy bed and nice bar area (though the rooftop bar was shut due to weather). Good principles with a percentage of profit donated to charity. Would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Cathy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was ok what let it down was its no TV in all rooms policy which is an based on the fact that rooms have a River Thames view. This is an arrogant assumption as our room had the view of the roof terrace staircase and as you are paying to stay there you should have a choice. It is not made clear when booking and I wouldnt have stayed there if i'd known. The hotel is quite a way out of London and there are not many food outlets around the area. Macdonalds is a 20 minute walk. The other problem is the thumping music coming from the roof terrace on the days we were there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay- we were at a gig at the 02 and the hotel was in. The perfect location for getting their by cable car.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel but the thing that really antagonises is the insistence on taking a £30 charge, even when you arrive after the restaurant has closed. There’s not even a TV in the room that could be damaged!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab weekend stay. Own distinctive relaxed style. Room small and functional enhanced by lovely view of the dock and cable car. Expect some plane noise however supplied ear plugs worked for me.
Stayed 2 nights in Jul 2024