Epping Forest Hotel

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London • 1 Room

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3.4 out of 5

See all 24 ebookers Reviews

"Staff at reception Izel and at the breakfast station Martala were first class Unfortunately management focus and attention to detail is poor Couldn ... " More

By a verified traveller on Mon 12 Aug 2019

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Epping Forest Hotel, you'll be close to Tottenham Hotspur Stadium. Features include free self-parking, plus a restaurant and a snack bar/deli.

Free self-parking
Enjoy a bite to eat at the restaurant
English breakfast served weekdays for a fee
WiFi in some public areas for a fee
Services include babysitting, dry cleaning/laundry and a concierge
10 minutes by car from Tottenham Hotspur Stadium and 12 minutes from Westfield Stratford City

Epping Forest Hotel ratings based on 24 Verified Reviews

Review Summary

3.4 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.0 out of 5.0

Guest reviews for Epping Forest Hotel

2 out of 5

Posted by a verified traveller on 21 Aug 2020

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1 out of 5

Hi, We recently stayed at your hotel Friday (28th) for one night till Saturday. We have stayed a few times at the hotel because of the location near London. But I have to say this is our first stay with our baby daughter and I was extremely disappointed and upset with our stay. On arrival there was no one at the abandoned reception area we checked into the bar. There was dodgy encounters going on with a guests running into rooms with a carry bag looking very shifty. We were in room 111 on the lower ground floor. There was an overwhelming smell of smoke as we walked down and I felt this wasn’t a suitable place for a child! I was disgusted in the room. It was tired, unloved and in desperate need of a refit and relift. The sink smelt with no plug, the shower hardly functioned with a small spray of water. I was going to bath my baby but it wasn’t clean. There was no cot when asked before arrival so we had to wait over 30mins for someone to go and get one (at this point our baby was screaming to get into bed). There was blood stains on the bedside table and the Tv had very little signal. We couldn’t wait to leave and it really ruined our stay. The breakfast was a disappointment...we went down early to find hardly any food left! No high chairs accessible. I am hoping you can refund our stay immediately for the disappointment and we will not be returning until the hotel is transformed into a welcoming place.

Posted by a verified traveller on 29 Feb 2020

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Comment from Hotel Management

22 Mar 2020 by Reception Team

We are really sorry that yo didn't enjoy your stay we do aim to provide out guest with high customer service. We hope you can stay with us again. Thank you for your feedback . We take guest feedback very serious as it helps us to improve. Thank you

2 out of 5

As a hotel / location / facilities are in Goood and recommend level . But you must care full on checking as they not allocate you to room property. My personal experience was not pleasant. They check me in to occupied room . Then change the room but midnight they checking someone else to our room .

Posted by Thushara on 9 Feb 2020

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Comment from Hotel Management

22 Mar 2020 by Reception Team

4 out of 5

Posted by a verified traveller on 28 Dec 2019

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2 out of 5

Posted by a verified traveller on 25 Nov 2019

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2 out of 5

Needs a massive update Loation was perfect and easy to access

Posted by a verified traveller on 7 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Ahsan

Dear Sir/ madam, Thanks for your valuable feedback. Pleased to know you enjoyed the service of our staff and hotel location. We are looking into all the issues you have brought to our attention and we will make sure everything is addressed including the hotel refurbishment Look forward to welcoming you again. Kind Regards Ahsan Latif DGM

5 out of 5

Posted by a verified traveller on 27 Sep 2019

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Comment from Hotel Management

16 Oct 2019 by Ahsan Latif

Dear Madam, Many thanks for your recent stay with and taking time to provide rating for your. Very pleased to know you enjoyed it and I hope to seeing you again in future. Kind Regards Ahsan Latif

5 out of 5

Posted by a verified traveller on 25 Aug 2019

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3 out of 5

Staff at reception Izel and at the breakfast station Martala were first class Unfortunately management focus and attention to detail is poor Couldn’t get hold of reception on the phone despite ringing over 5 times each time call rang and rang then disconnected with no message

Posted by a verified traveller on 12 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Mirela

Dear Guest, Thank you for the positive review, I have made Izel and Martala aware and thanked them for their efforts. I will review the phone issue you had, and I can ensure you it wont happen anymore. We value our guest feed back and look forward to welcoming you back again in the near future. Kind Regards, Mirela RRupa, Front Desk Team Leader

5 out of 5

Customer services was good and the facilities in the hotel. Close public transport.

Posted by a verified traveller on 31 Jul 2019

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Comment from Hotel Management

17 Aug 2019 by Mirela

Dear Guest, Thank you, for your valued feedback I am glad you enjoyed your stay and the Hotel met your needs and im happy that the customer service met your expectations too. We truly value our guest responses and look forward to welcoming you back in the near future. Kind Regards, Mirela Rrupa, Front Desk Team Leader

About the Epping Forest Hotel

Location Oak Hill, 30, Woodford Green, ENG IG8 9NY

Property Features

There's a restaurant on site, as well as a snack bar/deli. WiFi is available in public spaces for a fee. Business amenities include a business centre and 4 meeting rooms. The business-friendly Epping Forest Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star Woodford Green hotel.

1 building
102 guestrooms or units
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Newspapers in lobby (free)
Lift
Smoking in designated areas
Dining venue

Family Friendly Amenities

Snack bar/deli
Laundry facilities
Babysitting or childcare

Internet

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Parking

Free self parking

Transport

Train station: London Highams Park Station (1.3 km / 0.8 mi)
Parking: Free self parking

Room Amenities

Epping Forest Hotel offers 102 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Deep-soaking bath
In-room dining (limited hours)
LCD television
Digital channels
Electric kettle
Bath or shower
Housekeeping (daily)
Hairdryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Ensuite bathroom
Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 9:30 AM.

Epping Forest Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation.

Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cots (infant beds) available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: from approximately GBP 7 per person
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

County Hotel Woodford
Woodford County Hotel
Epping Forest Hotel Woodford Green
Epping Forest Woodford Green
Best Western Plus Epping Forest
Epping Forest Hotel Hotel
Epping Forest Hotel Woodford Green
Epping Forest Hotel Hotel Woodford Green

You should know

Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.